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The Reed Lounge

How would you rate The Reed Lounge?
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GB
1 review
0 helpful votes
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A great personal experience
July 31, 2018

It was a great afternoon. I like the idea of an appointment system because it is like being in somebody's lounge in the house as there was just me and the friend I brought with me, and we felt we could spend hours there trying out Accordions. A very relaxed and welcoming atmosphere provided by Murray. Thanks Murray.

Date of experience: July 31, 2018
GB
1 review
0 helpful votes
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Duet Concertina
August 20, 2018

Friendly greeting, no pressure to buy, plenty of time to evaluate the Lachenal Duet Concertina. Concertina was in good condition, with new pads, minimal wear on bellows, easy to handle. Just need to learn how to play it!

Date of experience: August 20, 2018
GB
1 review
0 helpful votes
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Excellent service!
September 1, 2018

Bought a couple of boxes from Murray at Shrewsbury FF. Deal done, a couple of reeds tweaked and all sorted with cases and straps in a few hours on a festival site. Excellent service and I would definitely use The Reed Lounge again.

Date of experience: September 1, 2018
GB
1 review
2 helpful votes
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Perfect purchase
February 12, 2021

I was struggling to know how best to acquire an accordion that wasn't too expensive, yet would be easy to use as a beginner and would sound good. A friend recommended The Reed Lounge and I left a message on the site, saying what I was after. The next day I had a phone call from Murray saying that he had just got this Hohner Student V in (it hadn't been put up on the site at that point) and I could have first refusal on it.
I had it as a Christmas present from my family (it arrived free of charge to my home in Plymouth in a matter of days) and it has been absolutely perfect. I have played it every day since then and am progressing in leaps and bounds. It is a beautiful instrument and is proving to be excellent for me to learn on - especially as it has just 48 bass keys. I was very intimidated by all those black buttons!
I am so pleased as I would otherwise have probably bought a new Chinese model at a similar price, which I'm sure would have been no where near as good.
Another good thing about the Hohner, Murray says, is that it will hold it's value should I want to upgrade at some point. I can see that after a few months I may well need a few additional keys and bass notes...
I am absolutely delighted and I would heartily recommend putting your trust in the Reed Lounge for finding you the perfect accordion for your needs.

Date of experience: February 10, 2021
GB
1 review
1 helpful vote
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Borsini accordion
September 21, 2018

Absolutely delighted with my Borsini. I'd been looking for a quality accordion, at the right price, for some time and the Borsini fitted the bill perfectly.
Murray at The Reed Lounge has been great to deal with.
Overall, a great experience. I would definitely recommend.

Date of experience: September 21, 2018
GB
1 review
1 helpful vote
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Hand Delivery
November 19, 2017

I needed a back plate for a Pigini. The day it was delivered Murray happened to be going South to be a tutor at a workshop which I was going to. He kindly brought the back plate with him and I was able to get it fitted by a repairer who was running his shop at the event.
A very nice job all round!

Date of experience: November 19, 2017
Slovenia
1 review
2 helpful votes
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Not delivered
December 13, 2019

I ordered (payed via PayPal) Elastic Buckle Cover for Accordion Straps on Oct 3,2019, but it is not delivered yet.
I'm still waiting.

Date of experience: December 13, 2019
GB
1 review
0 helpful votes
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Reed lounge
April 11, 2018

Service very good. Spoke to very helpful gentleman on 'phone and order processed immediately. If there was a small problem it was with their carrier who took 4 days to deliver an alleged 48 hour service!

Date of experience: April 11, 2018
GB
1 review
0 helpful votes
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Special order
September 27, 2018

Did a good job of finding a good quality large gig bag for my instrument but needed chasing one week on regarding delivery (cost £7.99). Would have been 5* if I had not had to chase.
Seller had the item ready to dispatch at point of order confirmation. Order confirmation received but no dispatch update email until i made an enquiry almost a week later. Item receuved the next day.

Date of experience: September 27, 2018
Belgium
1 review
0 helpful votes
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Great packaging and Lachenal concertina
August 23, 2017

Bough a Lachenal concertina, I receive it quickly and the package was huge for a concertina! Because it was very (very very) well protected! Instrument was in great condition as mentioned in the description. I am very happy with it.
Review lost a little star because I didnt have answer to all my question/mail before buyingprobably due to opening hours:-) And I was impatient. Buying an instrument (I can say expensive) is not easy without trying/seeing it so it is important to reassure buyer;-)
I am glad I put my trust here.

Date of experience: August 23, 2017
GB
1 review
1 helpful vote
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Accordion case purchase
January 7, 2017

Despite being the end of the day at a music performance festival, Murray Grainger was very helpful in helping me choose and purchase a new accordion case. Excellent service.

Date of experience: January 7, 2017
GB
1 review
1 helpful vote
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Accordion Back Strap
October 26, 2018

Item as described and of very good quality. Arrived before estimated date, no hesitation in using Reed Lounge in future.

Date of experience: October 26, 2018
Connecticut
1 review
3 helpful votes
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Edey DVD
July 4, 2019

Pleasant and straightforward experience, with reasonable shipping time. My only regret is the apparent unavailability of the companion book, too.

Date of experience: July 4, 2019
Murray G. The Reed Lounge Rep
over a year old

Hi thank you for your kind review. Unfortunately there never was a companion book, it was only ever a DVD.

GB
1 review
1 helpful vote
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Very knowledgeable. Thanks Murray!
June 17, 2019

Bought a lovely little Pigini piano accordion. It is beautifully balanced for weight and plays very easily with a sweet reed tone.

Date of experience: June 17, 2019
GB
1 review
0 helpful votes
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Top trade-in
April 29, 2018

Impulse buys are often disastrous, but no regrets over my quick-fire decision to part exchange my DG Loffet for a Saltarelle upgrade. An excellent deal. Five-star service

Date of experience: April 29, 2018
GB
1 review
5 helpful votes
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Excellent product + service!
February 7, 2023

Thanks to Murray for the excellent Harmonik 5001 accordion pickup, neatly fitted on-time. Outstanding - recommend it to fellow accordionists.

Date of experience: February 7, 2023
GB
1 review
0 helpful votes
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Great Christmas present
December 23, 2018

Ordered a accordion tune book which I couldn't find in other shops, and it arrived quickly as and as advertised. Would recommend :)

Date of experience: December 23, 2018
GB
1 review
0 helpful votes
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Bought a baritone accordion
May 20, 2017

They made sure there was somebody to welcome us at a time to suit us.
Friendly, helpful and informative assistant.
Instrument in great condition at a fair price.

Date of experience: May 20, 2017
GB
1 review
3 helpful votes
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Excellent service
March 15, 2023

Murray has just done a great job repairing and servicing my Dad's melodeon. Excellent job and would highly recommend. Andy and Brian Beal

Date of experience: March 14, 2023
GB
1 review
1 helpful vote
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Halfway 2019
June 19, 2019

I am very pleased with the service and advice I received. I am also very happy with my new accordion. Thanks

Date of experience: June 19, 2019

Overview

The Reed Lounge has a rating of 4.9 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Reed Lounge most frequently mention new accordion and excellent service. The Reed Lounge ranks 4th among Instrument sites.

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