Great job with service and chair choice, assisted by Tom Walls. Thank you Tom
This chair is as good as having my personal massage therapist on call. 24/7
I love this massage chair! No issues from purchase to delivery to set up.
Hi Alicia. We're happy to hear that the entire process from ordering to delivery went smoothly. You & your family will enjoy your Ergotec massage chair for many years to come. Stay relaxed! Thank you for your business.
Will recommend to everyone product on sales floor great sales team fast delivery
Thank you Bill. It was a pleasure meeting with you & your wife. I'm sure you both will enjoy your new Osaki Maestro LE for many years to come.
Thanks,
Tom
Customer service works with you to resolve a problem if you encounter one.
Hi William. Unfortunately, the particular massage chair you purchased did not qualify for the 15% discount. We were however able to offer you a free upgrade to white glove delivery after you made the purchase. According to our delivery guys the massage chair was delivered inside your home without any issues. I'm confident that you will enjoy this massage chair for many years to come.
Kind Regards,
Tom Walls
CEO/ Founder
The Modern Back
Great price and great service, the massage chair is amazing
HI Glenn, We are thrilled to hear that you had a great experience with our Maestro LE 2.0 Massage Chair. It's our aim to provide the best products and service to our customers. We're glad to know that we were able to meet your expectations. Thank you once again for your kind words and we look forward to serving you again in the future. Tom and The Modern Back team
The end result is that my whole body feels like it was 25 years younger
The gentleman was knowledgeable on the product I was inquiring and super nice and professional.
Thank you for sharing your positive experience with us! We're happy to have met your expectations and hope to continue providing exceptional service in the future.
They provided plenty of time for me to decide and no pressure. That was refreshing
Glad you felt comfortable during the buying process. Enjoy your Svago recliner. Thank you
Very strong massage seems to be well built and helps with my back issues thanks
Hi Matt,
Thank you so much for taking the time to share your positive experience with us. We're happy to hear that it’s been beneficial for your back issues. We hope you enjoy the Maestro 2.0 for many years to come!
Thanks again for choosing us,
Tom and The Modern Back Team
Overview
The Modern Back has a rating of 5 stars from 72 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Modern Back most frequently mention massage chair, great experience and different chairs.
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Thanks Norman. Hope you are enjoying your Ogawa Active-L