ThemeForest

I have purchased a theme for $59USD which claims that its fast, the code is to high standards, easily modified, and has great support. However, the problems began soon after my purchase, firstly with some broken code that was causing timeout issues on my webhost. I brang this up with support, 3 days later was told to simply change my hosting because other people have been using it just fine. NO, I do not want potentially crappy code to take down my site at the worst possible time. Then came other irritations like having overly complicated systems that should just be left to plugins to handle. Even the most simple modifications require developer or support (which is incredibly slow). The website, takes over 10 seconds to load even though I was promised fast speeds up there with the best themes. And the final straw, when I tried to warn others about a shady developer with poorly written code and a bunch of other issues, my review was promptly deleted. This is deception and themeforest/envato needs to be sued. Because people look at reviews to determine whether something is worth buying or not. I have not yet requested a refund, but I will be filing a chargeback with paypal if I don't get every cent back because I was not delivered what was promised.

1st time to purchase anything from Themeforest.net, wish I would've googled reviews before doing so. I did a search for Shopify themes since the themes are $350 on Shopify and not worth it at all. After looking around on ThemeForest, reading reviews, looking for the best theme that would be easy to download, edit, and become a beautifully brand-aligned theme, I purchased "Ella - Multipurpose Shopify Sections Theme" for $89. After downloading it, I saw the crap beginning. The download came with several zip files, after opening the zip files there were over 20 items downloaded on my computer. Each download was different and came with a different set of instructions. I tried to follow the 1st set of directions and ended up with a website that was in Arabic language, after changing everything to English, the colors, the font, the website was ugly and dated. I figured I'd done something wrong but didn't have the patience to go through all the files on my website (inside of each download were several folders of items with several items inside each folder). I look at the reviews for this download and saw horrible reviews within several hours of my purchase, I thought to myself, I'm not the only 1 unsatisfied. I started the refund policy - the 1st step is taking to the seller who can approve or deny your request, the seller denied my request twice. Both times I was denied a refund and told to read the blog post and look at the YouTube videos on how to "fix" what I downloaded. I sent an appeal to ThemeForest (who took about a week to respond) telling me they will grant a 1x credit to my Theme Forest account, also saying I didn't deserve a refund because it's my fault that I didn't like what I purchased. I replied asking for a refund not a store credit (since that's not in their return policy). I went to leave this review under the theme I purchased only to see that you can only leave a review for a product that you purchase and are satisfied with. I also noticed none of the recent 1-star reviews I saw a few days prior didn't exist anymore! How is that for RED FLAGS? This was a horrible experience, I hope this review helps someone and saves others from wasting money on the ThemeForest website. I DO NOT RECOMMEND Themeforest.net nor do I recommend the theme "Ella - Multipurpose Shopify Sections Theme" by Halo Themes. They have 900 5 star reviews to date, that's only because you can't leave anything less than 5 stars or it will be deleted. Buyer beware.

Bought a theme with corrputed files and they refuse to refund. Coulnt belive it this could happend nowadays.