Google "theme forest complaint" because there have been many, including the inability to get a refund from them or Envato Marketplace when things don't work right. I strongly suggest choosing a different theme so you don't get burned like I did when I had unresolvable problems with their Subway theme.
I purchased the Medici theme and it wouldn't install completely (no demo content, etc.) due to a glitch with the clever-vc-addon. Themeforest assured me it worked so I installed it for the third time on a completely separate server. Exact same results. And they removed my one star rating and comment.
I have been a member for over 8 years, bought hundreds of files and I am usually pretty happy with them., there have been themes that I purchased over the years that were not as asvertised exactly, but that is very rare. I use them often
There are many providers selling goods on Envato. Sometime you buy things hoping it is what you're looking for, but then it seems that either providers are not that customer friendly or the script or template doesn't wok. Then I can rely on Envato team to make sure I ghet my money back. A wonderfull service where you can rely on. It is my number one site to get professional meterial. Thank you Envato.
Great site. Thank you for giving me chance to offer my design for sale to such huge audience. Very happy with quick payouts and reasonable commisions too.
Thanks,
James
I've been sourcing some themes from them for the past 4 years, I have rarely been disappointed. Best place to get your themes, as long as you have someone who can install them for you
Absolutely awesome! Rating system and internal messaging structure. Design is very user friendly.
Hi, I have a terrible problem. I bought a $61 theme on May 31.
Then I still can't login to my account. I send 3 Times ticket. The first answer is that your account is controlled by our team.
I got a new answer today;
( Regrettably, after further investigation, we're using our discretion and will not be re-enabling your account.
Please note the decission will not be revoked.)
I'm asking now when Will my $61 be refunded?
As you can see the situation I advise you please purchase more reliable sites.
Themeforest and Porto theme for woocommerce was a scam because in order to take a full advantage of the theme after the purchase of the theme I had to purchase aditional premium plugin which was not mentioned. The theme was advertised as it can do 100 things and then when I bought it I found out that it can do only 50, and to get the full 100 you need to pay every year for a premium addon like elementor or WP bakery. This is a scam as their Porto theme studio was not working too. I contacted theme forest on the 2nd day, I waited for 25 days to get a message and no one replied. Then I escalated the problem and the "support" from Themeforest David was a complete waste of time, just asking me the same things without comprehending them. On top of that they remove comments from their themes, so they all look like they are 5 star themes, and products
It's day 4 since I was 'locked out' mid transaction of buying the Goliath theme.
Not getting any answers from them on why, not getting any assistance in resolving this. Being treated like I'm some kind of internet criminal.
Non existent customer service even though it says they answer all service tickets within 24h.
Stay as far away as you can from these scam artist
Totally ripped me off on a theme that one of there authors made.
Missing plugins and missing code.
Turned for help to theme forest and basically they told me to take it up with the author.
That went back and forth for a week, finally I knew I got ripped, so stay away go to theme monster, much better with a 30 day return policy if your not satisfied
After having an account here. Now I have to go out of my way to log into this garbage so they will stop emailing me because of course they illegally do not provide an email unsub button.
Don't buy from Themeforest. You would be frustrated and disappointed! When it comes to developer vs user, Themeforest acts unfairly against users. The developer threatened to delete my API if I don't remove my review for their theme and I reported that to Envato market. Envato (Themeforest) didn't do anything about my report but instead deleted my review! My review was my own experience with the theme and all true and correct.
Almost a scam. I bought a wordpress theme and it was full of bugs, basically it was impossible to use it. I contacted the developer but he was unresponsive. After 4 days I contacted their customer service for the first time, they were also unresponsive, another two days, another message to their customer service and no answer. Yesterday I decided to open a dispute on paypal in order to get a full refund. Guess what? They suspended my account and not i'm unable to use any of the products I previously purchased.
STAY AWAY! Themeforest is a scam!
They just steal your money. None of what they provide worked. There is no customer service because they would not be able to carry out the theft. They steal. They are scammers. They are thieves.
I would like to review a scam I encounter while trying to purchase a theme for my business website, The scam in question is called themeforest.net. It is a scam, they sell bogus themes that do not work, they promise a money back guarantee but when you want to claim that money back guarantee they become very rude, like most scams, and they do not give you back your money. Like me, I have lost over $100 with this scam, I purchased a theme and installation that was a complete sham, didn't work at all.
Watch out for this scam
Never trust what is written on this website... products are poor and the customer service is a pain to talk to... they show you nice pictures and give you poor products which will require a hell lot of work and corrections.
Tried their yearly subscription... what a scam. Most the templates they sell are not included in the subscription... they take forever to reply to support emails... I am still trying to get a refund..
Answer: I am still trying... they have very slow if no support.
Answer: It is a legit firm. There is no problem with legitimacy of the firm.
Answer: Visit any of them. You will get hundreds of options https://colorlib.com/wp/wordpress-themes-for-conference-and-event/ https://www.showthemes.com/event-management-wordpress-themes Https :// themeforest. Net/category/wordpress/corporate? Gclid=Cj0KCQjwp5_qBRDBARIsANxdcilNC4VC6keAAFfOFEyK7bFWoiBq4202nclMKohqbCfqnuL6EBNe7PUaAvOdEALw_wcB&referrer=search&sort=sales&term=management&utf8=%E2%9C%93&view=grid#content
ThemeForest has a rating of 1.4 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ThemeForest most frequently mention and customer service. ThemeForest ranks 124th among Image Editing sites.