Theluckydate has a rating of 3.8 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Theluckydate most frequently mention and interesting people. Theluckydate ranks 10th among International Dating sites.
The women engage the men in conversation, posing idiotic and pointless questions. The men pay for the conversations which is paid to the women but the site takes its portion. The women are not paid by the site, they're paid by the men who converse. That way, they cannot be considered employees of the website. There's no women on the site who are legitimately looking for a partner, they're all working there to earn money. The site reps will tell you blah, blah they vet & verify profiles, that's irrelevant, anyone can state anything regardless of motivation. Any "dating" website providing an option to send the women a gift is a scam site. 100% scam, don't waste your money, don't waste your time. 100% scam. The women are generally pretty, sure, but their pictures are all staged, the models are screened, and their encouraged to get boob and lip alterations (according to a couple models who used to work on the site)... look at them, it's so disgusting. Some of them have such large lip injections it looks like they have hemorrhoids on their faces - just disgusting. 100% scam, don't waste your money.
This site is run by organized crime. The "women" are low paid male admins paid to string you along. They use a list of repetitive icebreakers. If you wonder about the women, where are the internet ads asking women to sign up to the site? There are none. They don't even have a breakdown on what your money pays for. Don't bother trying to actually meet a woman, they have every excuse not to even if you pay them. There isn't 1 man who has actually met a woman from the site. If you don't believe me, make up a profile with a 500 lb. Man photo and put on your profile you're a serial rapist with untreated HIV. Use the name "woman rapist". You'll get the same messages preaching love from the "women" on the site. Make 10 fake profiles, you'll get the same results. Don't believe the reply from the site support on this site, it's all a lie. They cannot prove any of the women exist, even for $10,000, they say they honor the women's privacy. Total scam and false advertising. The company says it's run from Gibraltar but it's Russian or Ukrainian since the admins can type in Ukrainian. This site should be taken down and has been reported to the FBI and Interpol for fraud. Do not give them any money or you are a complete idiot.
Thank you for taking the time to share your feedback, we’re sorry to know you didn’t have the best experience. We have never scammed anyone and we review every complaint individually. From our side, we do not tolerate the scam. We want to let you know that we carefully approve validated members to be registered on our website. Their profiles are not confirmed unless we see their verification documents. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, this, of course, makes it much harder for unscrupulous people to create fake accounts. In case a member gives rise to our suspicion, we may take additional steps to verify the profile. If the investigation results confirm the violation of the rules, such users will be banned on the site. The other members use our website the same as you, some of them may be inattentive and not check your last name or profile description on the website before starting communication. Please, contact us at support@theluckydate.com in case you can provide more details regarding your observations or if assistance be required, don't hesitate to mention it, we are 24/7 ready to help!
I have been on this site for a short time and chatted with several women. Pay attention to their dialog. It would seem that all correspondence is written by the same woman.
The wording is the same, the punctuation is the same even the placement and usage of emojis is the same. You will never meet these women. There are even women on here that have been the topic of scam documentaries. You can check the romance scammers documentaries and see the ones that have been posted there, these are a few that you will find that are romance scammers, I saved you some time and research so avoid this site. Do a facial recognition of the person that you want to talk to. It is in expensive and you can see all of the sites they are registered on as well as whether they are married. You will also be surprised as to how many of these women are married. Most of them are living extravagant lives thanks to idiots like us spending money to talk to a person that is paid a percentage to answer the chats for the women in the photos. Honestly do you think that every woman on dating sites is a doctor, owns a beauty salon or is a ceo of a company. They claim to work too much to have a personal life, or were abused by their ex and are looking for a foreigner.
Save your money and your heart.
This is a complete waiste of time
Dear Bradley,
Thank you for taking the time to share your feedback with us. We want to address these concerns and provide you with the necessary information.
At TheLuckyDate, we strive to maintain a secure and genuine dating environment for our users. We have strict policies in place to prevent scam activity and ensure the integrity of our platform. Our team carefully reviews and approves profiles, and we take action against any suspicious or fraudulent accounts. We do not support or condone using chatbots or individuals posing as multiple users. Each member is expected to engage in genuine conversations.
While it is true that individuals may have similarities in their language and communication style, this does not necessarily indicate fraudulent activity. People from different backgrounds may have common expressions or preferences in their communication. It's important to remember that everyone has a unique way of expressing themselves.
We encourage our users to exercise caution and use their judgment when interacting with others on our platform. If you encounter any suspicious behavior or suspect fraudulent activity, please report it to our support team immediately. We investigate all reports thoroughly and take appropriate action.
Regarding the claims you mentioned about specific individuals being featured in scam documentaries, we take these matters seriously. If you have any concrete evidence or specific information regarding such cases, please provide it to us so that we can conduct a thorough investigation.
We appreciate your feedback and want to assure you that we are committed to maintaining a safe and trustworthy dating environment. If you have any further questions or concerns, please don't hesitate to reach out to us at support@theluckydate.com. Our support team is available to assist you.
We hope to address any issues you may have effectively.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
Support Team TheLuckyDate
All women are real. But the only problem is that they sell to the scammers their identities (including passport copy so the scammers can legally write to you that it has been verified), their lifes, photos and videos. Then low paid young men (Scammers call them their local agencies) respond in place of the real women who are absolutely not looking for anyone to marry. I was able to talk to some of the real ones who are married or have boyfriends. Money-hungry Instagrammers participate in the comedy because when you contact them to report that sites are using their photos and videos to make money, they do not react and deny you access to the page. The goal of each operator is to make you spend 300,000 credits in order to receive the E-mail address of the women. As soon as you reach this summ they still make you spend more on the pretext of not giving you the address quickly. After getting angry you receive it and then the operator changes his style, you become an aggressor and the communication stops. Same women on their mirror sites but operators are differents and don't even know you
Hello!
We're sorry for the inconveniences you might have encountered. However, we value privacy and security as our top priorities, so we make sure that all the users on the Lucky Date are real. Similarly, our policy doesn't allow us to force any of them to share video and photo content in the chats. Nevertheless, we aim to protect all the participants of the communication. So, if you've traced any signs of impolite or inappropriate behavior, please report it via support@theluckydate.com.
Hope this helped!
This site pays models for pictures then has others chat for the profile eating up your credits and money.
Dear Randall,
Thank you for sharing your feedback with us.
We appreciate your reply and would like to address your concerns.
TheLuckyDate aims to provide a platform where individuals can connect and potentially form meaningful relationships. While we strive to maintain authenticity, it is important to note that some members may choose to use professional photos in their profiles. This can be for various reasons, such as wanting to present themselves in the best possible light or attracting attention from potential matches.
We understand that seeing professional modeling pictures may raise questions about the authenticity of the profiles, and we have implemented a verification process to ensure that the members on our platform are real individuals. Members who passed the verification would have Verified Member sign on their profiles.
We encourage our users to engage in open and honest conversations to get to know each other better. If you come across any suspicious or duplicate profiles, we encourage you to report them to our support team at support@theluckydate.com. Your cooperation in providing any relevant information or screenshots will assist us in investigating and taking appropriate action.
Regarding pricing, we strive to provide a fair value for the services and features offered on our website. The currect system allows users to access various functionalities and enhance their experience while interacting with others. If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you and ensure a positive experience on TheLuckyDate.
Thank you for your feedback, and we appreciate your understanding.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
Support Team TheLuckyDate
They just charged me $19.99 to send one text message. From what I see most of the users there are just hustling money for the site...
Dear Jim,
Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the pricing structure on our platform.
We would like to clarify that our pricing is designed to support the maintenance and development of our platform, ensuring a secure and enjoyable experience for our users. We strive to provide a range of features and services that enable meaningful connections between members.
If you believe that you have been charged incorrectly or have concerns about the pricing of our services, we encourage you to contact our customer support team. They will review your account and address any issues or discrepancies promptly.
We appreciate your feedback, as it helps us to continuously improve our platform and provide a transparent and fair pricing structure. Your satisfaction is important to us, and we are committed to ensuring a positive experience for all our users.
If there is anything else we can assist you with or if you have any further questions or concerns, please do not hesitate to reach out to us via support@theluckydate.com.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
Support Team The Lucky Date
You don't literally pay for sex, but you do get screwed of your money.
It's designed to keep you chatting/pay per minute or send gifts.
All women are beautiful models saying they live in a certain country. When you go to share phone numbers the site blocks from doing so, or so the person you are chatting with says. No matter how you try to communicate your number. The person recommends sending a gift because you can hide your number in the virtual gift that costs you $20 or more. They will even send you one to show but their number is not even there. They claim they cant see the number even when spelled out or one number at a time was sent. I don't think their AI computer is that smart to see symbol numbers sent one line at a time. LOL.You can contact them if you verify your account, and pay what the person asks according to their profile. Most have is set so it would cost $300 to get their actual number. So I told them my company name and they could google it and get my number there. They played dumb. At this point all the red flags added up and I google reviewed and found this site. I should have saw the red flags at all the model pics, and their beauty, none showing them in the actual city they are from, and even 55 year olds looking 30! LOL. These women should be ashamed taking advantage. I am pretty sure they are all given FREE credits or a percentage to keep earning money from what they get a person to spend. They should be ashamed of their deception. If they truly are women (not some fat man in his under wear I hope), and are single, they should stay single for deceiving so many men. Do not spend a dime on this site. Its all fraud, probably most woman from Ukraine, a corrupt country itself.
Dear Collin,
Thank you for your honest feedback. We sincerely regret that your experience on the website didn't meet your expectations.
Our website is a premier online dating platform where people register their accounts themselves. The customers use the website at their own discretion and personal desire. Please note that we verify our members by asking them to provide their valid documents to ensure that all communication occurs only between real people to whom the profiles belong. There is no possibility for them to be employed by the website and receive financial benefits. Surely, it is up to you and your friend to choose the communication channel they prefer. It is also up to every member to use the platform the way they want, so it will be certainly the right solution to discuss with members of your choice directly the most convenient platform and communication channel they want and are comfortable with.
From our side, we do not tolerate the scam and do everything possible to prevent the presence of such activity on the website. If you faced any issues with a particular member, or still have some concerns and questions, please contact our 24/7 Customer Support at support@theluckydate.com. We would be glad to sort it out.
Sincerely,
Support Team TheLuckyDate
This site is all about the money. The girls are either fake or being paid by the site. Constantly have to reload account. Site admin said i had to pay 3 times before i could get someones contact information. The girls themselves tell you to contact site admin to get their contacts. Why would the girl on the site want you to contact admin to get her info. That is how you know itnis fake. If the girl is actually interested she wiuld freely give her number or email. Not have you contact site admin to get her number like they are her parents. This site is a scam. It should be reported to BBB but it is undoubtedly overseas run by thieves and criminals. Please… this site is extortion and full of fake profiles or paid girls. They keep you talking and every text costs money, sending pictures costs more. This site should be taken down. Horrible people who are preying on men who are looking to actually date someone. Just throw your money in the trash you will get a date faster that way. Shame one the horrible humans running this site!
Dear David,
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience on our platform did not meet your expectations.
We understand that you have concerns about the cost associated with communication on our platform. We want to clarify that while our services are premium, the pricing is designed to provide users with a variety of options that cater to their individual needs. We offer different credit packages to give users the flexibility to choose the amount that suits their preferences and budget.
We want to assure you that we take the issue of fake profiles very seriously. Our platform has a rigorous verification process, and we do our best to ensure that all members are genuine individuals looking for meaningful connections. We require members to submit verification documents to confirm their identity, and validated users receive a label to distinguish them as genuine.
Regarding the contact exchange process, we have implemented this feature to ensure the safety and privacy of our members. It allows us to prevent any potential misuse of personal information and to foster a secure communication environment. While communication does involve credits, it allows us to create a secure space for meaningful connections to take place. We value the safety and trust of our users, and this feature is designed to prevent any misuse of personal information as well as assure that members feel safe and comfortable on the website.
Our goal is to provide a safe and enjoyable environment for our users to connect with genuine individuals looking for meaningful relationships. While we do our best to provide a safe and secure environment, it's crucial for our users to exercise caution and vigilance when interacting with others online. We encourage our members to report any suspicious behavior or profiles so that we can take prompt action.
As a premium dating platform, we prioritize providing a safe and secure environment for our members to connect with genuine individuals looking for meaningful relationships. Our focus is on fostering genuine and meaningful connections between individuals seeking romantic relationships. We aim to create a positive and enjoyable experience for all our users, and any attempts to deceive or mislead our members are strictly prohibited.
If you come across any profiles that you suspect may not be genuine or encounter any unusual behavior, we encourage you to report it to our support team immediately at support@theluckydate.com. We take all reports seriously and conduct thorough investigations to ensure the integrity of our platform.
We appreciate your concern, and we want to assure you that we are continuously working to maintain the highest standards of authenticity and safety on our platform. Our dedicated team is committed to providing the best possible experience for our users and ensuring that all interactions are genuine and sincere.
If you have any more information about the profile you mentioned or any other concerns, please don't hesitate to reach out to our support team at support@theluckydate.com. We are committed to resolving any issues and ensuring a positive experience for all our users.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Sincerely,
Support Team TheLuckyDate
I'm genuinely impressed. All stars, no doubt! The girls profiles are well curated to match premium level they claim to offer. Love it
Dear Hubert S.,
Thank you for the positive feedback! We're glad you're enjoying the platform. If you need assistance, reach out to us anytime at support@theluckydate.com.
Best,
Support Team The Lucky Date
Other dating sites haven't worked out for me in the past, so I'm not entirely sure about this one, but I'm willing to give it a try.
Dear William C.,
Thank you for considering The Lucky Date.
We're here 24/7 to assist you and ensure your experience is positive. If you have any questions or need help, reach out to us at support@theluckydate.com.
Looking forward to helping you find meaningful connections,
Support Team at The Lucky Date
This dating site is fantastic. The support from these amazing women has been a lifeline during a challenging period in my life.
Dear Donald J.,
Thank you for your positive feedback! We're delighted to hear that our platform and the support from our team have been beneficial to you during challenging times.
If you ever have any questions or need assistance, our Support Team is available 24/7 at support@theluckydate.com. We're here to help and ensure you have a great experience.
Best regards,
Support Team the Lucky Date
In the lookout for monogamous relationship. Dated a girl from Slovakia years ago, I would marry her today if I could
Dear Nathan B.,
Thank you for sharing your experience. Our 24/7 Support Team is here to assist. Feel free to contact us at support@theluckydate.com for any clarifications or help you may need.
Best regards,
Support Team the Lucky Date
These people charge money without proof of what your services were rendered. Unusual amount of beautiful photos, very suspect for fake members.
Dear David,
Thank you for sharing your feedback about our website. We take all customer reviews seriously and we are sorry to hear that you had a negative experience.
We would like to clarify that we do not charge our members without providing proof of the services rendered. Our platform operates on a credit-based system where members purchase credits to use various features and services. If you believe there has been an error or discrepancy with your charges, please contact us at support@theluckydate.com with the relevant details, and we will be happy to assist you.
Regarding your concern about fake members, we have strict measures in place to ensure the authenticity of profiles on our platform. We carefully verify and approve each member's profile by reviewing their documentation and the information provided. If you come across any suspicious or fake profiles, we encourage you to report them to us so that we can investigate and take appropriate action.
We appreciate your feedback and will continue to work towards improving our services and enhancing the user experience. If you have any further questions or concerns, please do not hesitate to reach out to us.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
Support Team TheLuckyDate
I joined this site and before I even loaded a photo I was getting loads of messages from stunning looking girls/ladies. I never took much notice of these; then I put a few photos and started to see some messages aimed at myself from the photos. I answered and before long I had no credit (some free credit to start)...I paid for some credit and talked to some girls. They emailed and it cost me to read their email and I could look at other photos they sent if I paid more money...why would they not just get my email and message me privately? Then we could exchange photos and talk without people looking at messages?
Well before long my credit had run out and it was time to pay again...I went to make a payment and the bank contacted me as they had other payments coming off my card. I had only used my card twice in the last 3 days...both to this site. The payment to them had been declined and funny enough...2 other payments were tried from other companies on my card. After a long talk to the bank fraud department they are telling me that my details have been passed on by this company or someone in this company. This is a carbon copy of what they see day in day out with companies that do this. Is it a rogue in the place? Well I do not know but hopefully the bank will find out.
Anyway I complained about it and they tell me they are squeaky clean and they wanted to know if I would delete my card details off their site; REALLY? I had a couple of messages back and forth and they kept telling me to hide my account and not cancel it as I would not be able to contact anyone again and my account would be deleted if I cancelled it...well it is cancelled and I hope anyone interested in joining the site reads some of the reviews on here...a lot fo the same things happening to people.
Just as I finished this message they sent me another reply...it says in general that if they found anyone being fraudulent then they would ban them off the site...who polices the police? I do not think they actually get what has been said...yes there are fraudulent accounts but there is even more issues on site...in my opinion!
Dear David,
Thank you for sharing your feedback. We take your concerns seriously and are actively investigating the issues raised, including credit usage and unauthorized transactions.
Our team is committed to ensuring a secure and trustworthy platform. For immediate assistance, please contact our Support Team at support@theluckydate.com.
Your insights are valuable, and we appreciate your patience as we work to enhance our services.
Best regards,
The Lucky Date Support Team
Removal of credit card details from your system that should of not been necessary as I selected NOT to record but your system still records this information against user authority
Dear Arturo,
Thank you for sharing your concerns. We apologize for any inconvenience regarding the recording of credit card details despite your selection not to record.
For quick assistance, contact our 24/7 Support Team at support@theluckydate.com.
Appreciate your understanding.
Best,
The Lucky Date Support Team
I've been enjoying my conversations with a particular lady I met here, piqued my interest. Good so far
Dear Sigmund D.,
Thank you for sharing your positive experience! We're thrilled to hear you're enjoying conversations on our platform.
If you ever need assistance or have questions, our 24/7 Support Team is here for you. Just drop us a message at support@theluckydate.com.
Thanks again for choosing The Lucky Date. We're here to make your experience great!
Best,
The Lucky Date Support Team
It's a con. The girls are "verified" but they aren't the one you will talking to. Most of the EXACT same profiles are on orchidromance, jollyromance, easternhonies. Here's your experiment. Sign up for two of those. Setup the same profile. Find one of the same girls. Chat with both. On the one site ask them a question (like if they have a kid, what's the age). Then on the other site. You will get different answers OR you will get super DEFENSIVE responses to avoid the question like "i don't know you why should i tell you that'. I even asked one girl for a pic with a piece of paper with my name on it. First she said "i'm at work". I laughed, I said "i know this site pays you to chat with guys". Then she got silent and I said, "if you can chat on an online dating site where it's half naked woman, you can't write my name on a post it and take a picture and send it now even with you NOT in it?". Crickets, then a day later, clearly her handler told her how to respond and it was all this defensive "i don't have to prove anything to you, my pictures are verified, how do i know who you are". Which is classic, as I said, I'll gladly spend the credits right now to write your name on a paper, hold it up, with my middle finger. What a scam. Support will say "none of these sites are connected and they can't control the other sites who are the ones with the fake girl".
Their support said "they verified" the girl and she recorded a video and if I paid 50 bucks I could watch it. Where she basically just says her name. It could have been recorded a decade ago and stilll don't verify it's who is talking to you.
We appreciate you going through the effort to let us know how about occured situations and your expirience on the website. First of all, we don't affiliate with any other website besides the TheLuckyDate website. All the members and people in general use TheLuckyDate or any other website, or social media of their own desires and interests. Meeting new people online, there is always the risk that the person on the other side of the screen will turn out to be not who they claim to be. To address this issue, on our website we take a number of preventive steps. Validated members profiles are not confirmed unless we see their verification documents. We make sure that there are no bogus profiles, that the member you look at in the profile pictures is the one you are corresponding with (such profiles have a label "Validated member"). In case a member gives rise to our suspicion, we may take additional steps to verify the profile. This, of course, makes it much harder for unscrupulous people to create fake accounts. Besides, we carefully consider all complaints received from users of our website. But all of this notwithstanding, we, of course, recommend that you use common sense and once you feel suspicious in respect of any specific member, please report this to us immediately at support@theluckydate.com
I visited the website 'theluckydate.com' today for the first time.
After 'liking' a couple of profiles, (actually, every profile that was suggested), I already had my doubts since they all looked like models, making it look like all the Chinese women are gorgeous and there aren't any mediocre or ugly women in China.
I then left for a while doing groceries and didn't think about it any more.
When I came back, half an hour ago, I saw that the site was still open so I had a looksee.
And what a miracle! I had at least 40 likes of the most gorgeous women with messages calling me 'darling' and telling me how gorgeous I am even though I am not:-)
It was clear that it was all fake and not even well done for that matter. Way too obvious.
Then I googled the website and read what I expected to find. Confirmation of my suspicion. And when I read about how you have to buy credits or whatever it is they will try to get from you, I understood that there are apparently some poor suckers who fell for it.
I also read the answers that followed these bad reviews, from the owners of the site (let's call it customer service) and it seemed clear to me that they are in on it. They pretend that some users may be dishonest but that they are strict on making sure that it doesn't happen.
Yeah, right! There's NOT ONE profile that looks real. As I said before, the site is made to rip you off.
And the answers they send you are fresh from chatgpt or any other AI.
Boy o boy, I hope that not too many men that are desperate get stripped in this quatsch.
So, be warned, it is not o
Dear Olaf,
Thank you for sharing your initial impressions and concerns about our platform. We appreciate your feedback and would like to address some of the points you raised.
We understand that your first interactions on our site left you with doubts and concerns, particularly regarding the profiles you encountered. We want to assure you that we take the authenticity of our members seriously. Each profile undergoes a verification process, and we make efforts to ensure a diverse representation of our user base.
It's important to note that we welcome everyone on our platform, and beauty is subjective. We aim to provide a platform where people with various backgrounds can connect and form meaningful relationships. However, we acknowledge that perceptions of attractiveness vary, and we appreciate your feedback on this matter.
Regarding the likes and messages you received, please be aware that users may have various reasons for engaging with other members, such as expressing genuine interest or simply initiating a conversation. We encourage open and respectful communication among our members.
We want to clarify that we do not engage in any deceptive practices or collaboration with our users to create fake profiles or generate fake interactions. Our priority is to maintain a trustworthy and secure environment for our members. Moreover, if you come across any profiles or interactions that you believe are suspicious or violate our guidelines, please report them to our support team. We investigate such reports thoroughly and take appropriate action to maintain the integrity of our community.
In response to your concerns about purchasing credits, we offer a system to support the operation of our platform and provide a variety of features to our users. While we aim to offer fair pricing and transparency, we understand that individual preferences and experiences may vary. We are always open to assisting our members in offering various activities that would allow you to cut some spending, so please reach our customer support to learn all the details!
If you have any further questions, or concerns, or require assistance with any aspect of our platform, please don't hesitate to contact our support team. We are here to assist you and address any inquiries you may have.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Warm regards,
Support Team TheLuckyDate
One thing I never seen on other platfroms is the dark and light theme settings. I love it for some reason.
Dear Frederick,
Thank you for your kind words about our website's dark and light theme settings! We're thrilled to know you appreciate this feature. If you ever need assistance or have questions, feel free to reach out to our Support Team at support@theluckydate.com.
Best regards,
The Lucky Date Support Team
No customer service. Asked to buy "gifts". No way to directly contact women. Scam site. Look elsewhere. Frustrating and costly experience
Dear Joshua,
Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you experienced during your time on our site. We appreciate your concerns and would like to address them.
Regarding the acquisition of contact details, we understand that it may seem restrictive. Our primary goal is to ensure the safety and privacy of our members while fostering genuine connections. To achieve this, we have implemented a verification process and the Contacts Exchange feature. This allows us to maintain a secure environment and facilitate meaningful interactions between members.
We want to assure you that we take the verification of profiles seriously. We carefully review and approve all members based on their submitted verification documents.
We apologize if you encountered any issues with our customer service. We strive to provide prompt and reliable support to all our members. We would appreciate it if you could provide us with more information about the situation where you were asked to buy gifts. Kindly share any evidence or details related to this incident with our support team at support@theluckydate.com. We will thoroughly investigate the matter and take appropriate action.
We understand that everyone's experience may vary, and we regret that yours fell short of your expectations. We appreciate your feedback as it helps us improve our services and provide a better experience for our members.
If you have any further concerns or questions, please do not hesitate to reach out to our support team. We are dedicated to addressing any issues you may have and assisting you throughout your journey on our platform.
Thank you for your understanding, and we hope to have the opportunity to enhance your experience with us.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
The Support Team TheLuckyDate
Answer: Robert and Raymond: The Lucky Date prioritizes the safety and privacy of its users, and before sharing such personal data, the members need to learn more about each other. Moreover, this exchange typically occurs upon mutual agreement between users and when both parties feel comfortable sharing such information. Our platform does not prohibit users from exchanging contact details, as long as it aligns with our safety guidelines and that is why we have a special option called Contact Exchange. Alex and Mark: We take the issue of scam prevention very seriously. Lucky Date has measures in place to verify member profiles and ensure the authenticity of our users. We do not tolerate fraudulent activities or the use of fake profiles on our platform. If you ever encounter suspicious behavior or believe you are being scammed, please report it to our customer support team. We are committed to investigating and addressing any such issues promptly. Todd and Charles: Our platform operates on a credit-based system, where users have control over their spending. We do not push users to spend more than they are comfortable with. You decide how much you wish to invest in your interactions on our platform. Tim: We encourage genuine and meaningful conversations between our users. It's important to note that our platform offers various communication options, including text and multimedia messages, to enhance your interaction experience. However, if you do not feel like talking with a person, you always have the option to block her/him as well as report her/him to our customer support if you think that this member violates the policies of the website.
Answer: Steve: Lucky Date does offer some free options for communication to allow users to get a feel for the platform and engage with others. However, it's important to note that more extensive communication options are available for premium members. These premium features allow for a richer and more interactive experience on our platform. Raymond: Lucky Date operates on a credit-based system, where users have control over how much they wish to spend. We do not charge users without their consent or control. You decide how much to invest in your communication and interaction with other members. Charles" We take profile authenticity seriously. Our team diligently verifies member profiles to ensure that they are genuine individuals seeking meaningful connections. We do not tolerate fake profiles or fraudulent activities on our platform. There is also an option that allows you to report members whom you think are fake for closer review by our team. Stalney: The exchange of contact information, such as email addresses, is possible on Lucky Date, but it typically occurs upon mutual agreement between users. We encourage our members to take their time and build trust before sharing personal contact details. To assist you further and better understand each of your specific situations, we kindly request that you reach out to our support team at support@theluckydate.com. Our dedicated support staff will be able to check it in more detail and assist you further with your inquiries
Answer: Dear Robert E., Thank you for your inquiry. To better assist you, please contact our support team at support@theluckydate.com. They will promptly address your concerns and ensure a quick resolution. We appreciate your understanding and patience.
Answer: Dear Russell R., Thank you for bringing this to our attention. We apologize for any inconvenience you're experiencing with our customer chat on the website. To better assist you, please contact our support team at support@theluckydate.com. They will promptly address your concerns and ensure a quick resolution. We appreciate your understanding and patience.
Answer: Dear Gregory S., Thank you for bringing this to our attention. We apologize for any inconvenience you're experiencing with our customer chat on the website. To better assist you, please contact our support team at support@theluckydate.com. They will promptly address your concerns and ensure a quick resolution. We appreciate your understanding and patience.
Answer: Dear Alexander B., Thank you for bringing this to our attention. We apologize for any inconvenience you're experiencing with our customer chat on the website. To better assist you, please contact our support team at support@theluckydate.com. They will promptly address your concerns and ensure a quick resolution. We appreciate your understanding and patience.
Dear Walter,
Thank you for sharing your thoughts with us. We appreciate your feedback and take your concerns seriously.
We want to clarify that our payment structure is designed to support the platform's functionality, and we continuously strive to enhance transparency in this regard.
Our vetting process for profiles is rigorous, and while we understand your skepticism, we are committed to providing a secure environment. The gift feature is meant for user expression rather than manipulation.
We value diversity and do not endorse alterations. Your feedback is essential, and we are working to address these matters internally.
For specific concerns or details, please contact our Support Team at support@theluckydate.com. We're here to assist you.
Thank you for helping us improve.
Best regards,
The Lucky Date Support Team