The Drivers Seat

I was going online to renew my NC driver's license and was under the impression this was the site to do so. Once transaction was completed I discovered I had purchased a manual that instructs me how to complete renewal - these people are flat out crooks and should be treated as such. They offered no receipt so I have no way of confirming the purchase

Like others have said, please be extremely careful when trying to perform services like license renewal or replacement through the DMV. This website will appear as if you are going through that process when you aren't! I was in a rush and didn't notice until I received the email that thanked me for my purchase and included the "Step-By-Step Guide" I had just been charged for. The guide, by the way, includes information about the process that you can get for free on the official website. The customer service representative was nice when I called, but they will try to tell you the benefit of their service so you don't carry through with the refund. She did cancel the $21.99 charge, which will take 7-10 business days, but make you keep the $3.99 processing fee because it was an online transaction! All of that just to scam people out of $3.99 if they do happen to notice what happened, they should be ashamed.

Just like the others said, this is a very slick site designed to look EXACTLY like the NC DMV website. TOTAL SCAM! All they do is tell you HOW to go the DMV. So stupid! I just had to waste 25 minutes on the phone with my card company & this company to get the charges of $25.98 ($3.99 + $21.99) reversed. Makes me sad to think how many people (especially older people) they have scammed who don't even notice or realize what happened.

Check it they charged me 3.99 on Oct 7th. No big just 4 bucks right?
Well today Oct 9th They took out 21.99.
Now this was bogus so I called. Randall was very rude.
However Mary assisted me. But while I was in the phone they text me about processing a refund at 9:28. I didnt conclude my business to 9:34. Proving they knew they were wrong af. I included a photo. But what they don't know is I record my calls as well and I will sue the breaks of them if they don't give me my money back.
THIS IS AN ILLEGAL SCAM.

I have never really been scammed before but got suckered on this one while trying to renew my driver's license online. Bottom line is they charge you $3.99 immediately with a $21.99 charge (I think) to follow. All they do is give you a file to download file that tells you how to ACTUALLY renew your DL online. Called credit card company to dispute charge but couldn't do to it still pending. Credit card company was very very familiar with these crooks and had the number on hand for me to call them. I called and got all charges removed (or so they say, it will take a couple of days to process). If they don't I'll just dispute it with credit card company and take care of it that way. MAKE ABSOLUTELY SURE YOU DON'T USE A DEBIT CARD OR YOU ARE SCREWED. They had a small note on one screen suggesting to use a debit card to insure faster processing, should have known it was a scam at that point but like I said, very well done scam site and it fooled me.