The Dogtor has a consumer rating of 3.08 stars from 18 reviews indicating that most consumers are generally satisfied with their purchases. The Dogtor also ranks 25th among Pet Meds sites. The most common issues with The Dogtor are around customer service, which is not as good as expected by some customers.
Wow! I could not be more appalled at what people are saying about this company. I have used them for 5 years, without any problems! Yeah, maybe sometimes they don't get back to me via email or phone within minutes, but they always do very quickly! These haters need to also understand that The DOGtor is probably helping A LOT of people with many different things: New ESA letters, renewals, additional forms that people need for their housing, or for their airlines, or just basic customer service questions. All I can say is these people that are complaining, are just those type of people that like to complain about anything and everything. They probably give starbucks 1 star because they didn't give enough ice in their iced coffee.See positive reviews
Ive used this company in past for 3 years and now needed to update my letter and get an extra one for a required airline. They do not answer emails and unreachable by phone. I paid an invoice for both documents over 2 weeks ago and now my flight is tomorrow with no letter. I am calling my CC company to get reimbursement for fraud. Do not use this company it is a scam.See critical reviews
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