I've had mostly decent experiences shopping online at thebay.ca, definitely quality merchandise. A little too pricey for me without a sale, but the trouble is...if the sale is good, their inventory rarely seems to match and items will be cancelled after long waiting periods. This happened to me when I tried to do some Christmas shopping, and was super disappointed to find a bunch of cancelled items I had to scramble to replace. Other than this and a few other inventory issues I really think things run smoothly and it is worth it to order from The Bay.
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