business logo of TextNow

TextNow

Overview

TextNow has a rating of 3.7 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.

service
64
value
56
shipping
32
returns
29
quality
60
This company responds to reviews on average within 0 days
+23
How would you rate TextNow?
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South Carolina
1 review
0 helpful votes
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Happy texting with text now.
February 24, 2025

So far my text now experience has been awesome. No problem whatsoever. Have made and received call..

Date of experience: February 24, 2025
Canada
1 review
0 helpful votes
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It works very good. I am so happy how it works.
February 20, 2025

It's very useful works great on calling texting using the number somewhere else. I really love TextNow.

Date of experience: February 20, 2025
Massachusetts
1 review
0 helpful votes
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Love it
February 20, 2025

Love how it's free and how easy it is to use. It's amazing to have free thing

Date of experience: March 4, 2025
Jason G. TextNow Rep
2 months ago

Hey Christine, and thanks for your review. I've sent you a PM to assist further!

New Jersey
1 review
0 helpful votes
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No complaints
February 23, 2025

Being on a fixed income I enjoy FREE talk and text. Even though I don't talk often, I can depend on it when I need it

Date of experience: February 23, 2025
Pakistan
1 review
0 helpful votes
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I have been using text now for a while and have given out that number but for some reason they decided to permanently block my account for "violation". Problem is, that I appealed and nothing is happening. No response and no clarification as to what the violation is.
I have been waiting over a month for a response that they claim should have come within 1 week.
Very much annoyed at their service.

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 24, 2024
Jason G. TextNow Rep
4 months ago

Hey Waleed, thanks for your review and so sorry to hear that you're having issues accessing your account. I've sent you a PM to assist further!

North Carolina
1 review
0 helpful votes
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Awesome app...
February 20, 2025

Great app to use without data over WiFi...call,text and everything else works great!

Date of experience: February 20, 2025
Pennsylvania
1 review
0 helpful votes
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It's a life saver
February 20, 2025

It's reliable when you need to call someone,and to receive a phone 🤙

Date of experience: February 20, 2025
Pennsylvania
1 review
0 helpful votes
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I really like text.Now works perfectly really good
February 21, 2025

Pretty good experience calls.Work well text works well thank you

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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I would recommend text now to anyone who is looking for great phone service

Date of experience: February 20, 2025
Virginia
1 review
0 helpful votes
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Great
February 20, 2025

Great app to have it saves time and money.keep up the good work,!

Date of experience: February 20, 2025
Tennessee
1 review
0 helpful votes
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Outstanding
January 4, 2025

I love this phone service I live 4 miles off a main road and never had a any trouble with it...thank you text now!

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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Easy and Fun to use.
January 10, 2025

Easy and fun to use with min done or too many options that are confusing.

Date of experience: January 10, 2025
Virginia
1 review
0 helpful votes
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Good Features, but Design & ADs Need Improvement
November 15, 2024

The app is great for getting a second phone number, I love that you can choose from various numbers and even select your preferred area code, which is super convenient. However, the design feels a bit outdated & clunky, making navigation less enjoyable. Additionally, there are too many ads if you're not subscribed, which can get annoying.

One major downside is that if you don't use the app for a while, they can reclaim your number and assign it to someone else. This could be a privacy risk if you've linked that number to any accounts or shared it for personal use. Overall, it's a good app with solid features, but there's room for improvement in the user experience and ad policies.

Date of experience: November 15, 2024
Oklahoma
1 review
0 helpful votes
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It would be 5 stars but...
November 17, 2024

I love text now and I've been using it over 5 years now. At the beginning I had paid service through a life line provider and only used text now a few times a month. But in the last few years I've only been using text now as phone service and I love that it was only $4.99 for a SIM card and as advertised it worked everywhere. I'm giving it 4 out of 5 stars because of the data plan. The advertisement about the unlimited data is a little misleading by calling it "essential data". Other than that I'm still very pleased with text now and my service.

Date of experience: November 17, 2024
Washington
1 review
0 helpful votes
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Text now app as phone
November 16, 2024

I am using text now to make wifi calls because the clarity of calls is superior to what i have received from mainstream contract service providers.
Also, text now has NEVER dropped a call.
No endless holds for customer service either!
Have used the free app for years, will be upgrading to their cell service soon.
App has worked flawlessly for years

Date of experience: November 16, 2024
Texas
1 review
0 helpful votes
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Conveient to use
November 15, 2024

My favorite aspect of this service is being able to access the text messages from my desktop computer. This is a much more user friendly way to access and respond to those messages. The service on my phone functions just like any other mobile service, whether texting or calling I do not notice a difference in quality between TextNow and a typical phone service carrier.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Service to make calls to Mexico & Canada
December 14, 2024

You can't complain because it's free. It's been such a life saver. I have a secure feeling knowing I can use my phone when I have no data as well.

Date of experience: December 8, 2024
Texas
1 review
0 helpful votes
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Cool app, lots of adds
November 15, 2024

I enjoy using this for my side hustle. I have the free version, so there are adds in there that sometimes I confuse for communications from my customers. But that doesn't really bother me. I have noticed if my conversation lasts more than 20 minutes, the call drops. Not sure if that is part of the free version.

Date of experience: November 15, 2024
Alabama
1 review
0 helpful votes
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Great as an extra line!
November 15, 2024

I give my TextNow # to everyone that i don't want to have my main number. My main number is the # I don't ever change and don't want to have to change. I can change my TextNow # whenever i need to. So i just give my text now # to people i don't want to be able to keep calling, plus it keeps me from having a block list a mile long.

Date of experience: November 15, 2024
Washington
1 review
0 helpful votes
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Free calling and texting
November 21, 2024

I love his app can call and text for free make sure you do at least one call or text each month so u don't lose your number they will warn you a week before and a day before

Date of experience: November 21, 2024