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TextNow

Overview

TextNow has a rating of 3.7 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.

service
64
value
56
shipping
32
returns
29
quality
60
This company responds to reviews on average within 0 days
+23
How would you rate TextNow?
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New Mexico
0 reviews
0 helpful votes
Follow Adelita V.
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Need better reception for calls.
October 15, 2024

This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.

Date of experience: October 15, 2024
Georgia
1 review
0 helpful votes
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El ‍
February 24, 2025

Califico 10 estrellas si tuviera me gusta el servicio está de mega wow

Date of experience: February 24, 2025
Florida
1 review
0 helpful votes
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I love this app
November 16, 2024

It has helped me so much during hard times it really helped me out I still use it I love this app I recommend it to everyone as a matter of fact my friend recommended this app to me.

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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I love text now
November 30, 2024

Text now is the best thank you always useful clear holds all my info and it's free...

Date of experience: November 30, 2024
Georgia
1 review
0 helpful votes
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Love text now how come we make it better
February 20, 2025

I love you all just difficult with the Wi-Fi thing other than that love you would love it if we can have notifications I do have a SIM card somewhere love you all

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2025
Jason G. TextNow Rep
2 months ago

Hey Catherine, and thanks for your review. I've sent you a PM to assist further!

Pakistan
1 review
0 helpful votes
Follow Waleed M.
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I have been using text now for a while and have given out that number but for some reason they decided to permanently block my account for "violation". Problem is, that I appealed and nothing is happening. No response and no clarification as to what the violation is.
I have been waiting over a month for a response that they claim should have come within 1 week.
Very much annoyed at their service.

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 24, 2024
Jason G. TextNow Rep
4 months ago

Hey Waleed, thanks for your review and so sorry to hear that you're having issues accessing your account. I've sent you a PM to assist further!

Delaware
1 review
0 helpful votes
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Working well for years
September 10, 2024

I've been using TN for years both as my home WiFi phone service and often when traveling. My ISP has nodes all over the area where I live, so data hasn't been much of an issue for me, besides I also keep a Tracfone in the car. TN works well for me. The ads that pay for the service have become a little more prominent on the screen but don't really interfere when actually using the app. If you have an old phone that you're not using and "need" a back-up, try it out. Their SIMs have occasionally gone on sale for $0.99 instead of $4.99.

Date of experience: September 10, 2024
California
1 review
0 helpful votes
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I wanted to have a backup phone service that would be reliable, available, and flexible. TextNow meets all of what I was looking for. And, you can easily upgrade with several options (such as hourly, daily, and monthly options).

Date of experience: August 29, 2024
Georgia
1 review
0 helpful votes
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No Complaints
July 26, 2024

This is a very depressing time in my personal life. I do not have phone or internet service unless I'm connected to wifi. It honestly sucks but textnow has made it so much easier to deal. I'm able to connect with jobs, family and other businesses I need at this time. I appreciate the app. Thanks you guys.

Date of experience: July 26, 2024
Texas
1 review
0 helpful votes
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BETTER THAN EXPECTED
July 28, 2024

Clear calls, no static or dropped calls. Texts are sent and received instantaneous. Sending and receiving photos/images has been great! No problem with uploading or downloading these photos/images. Clear communication, no lagging, no delays, and clear photos and messages. By far a GREAT PHONE service! I even opted in to keep my number & service with TextNow as a alternate for my business emergency on call after hour needs. Overall I think it's fair to say I'm very pleased with TextNow!

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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Excellent free app
September 6, 2024

I've used the TextNow app for about 10 years and I am still just as happy with it. It is so good to have an emergency phone number on hand that can be used from any phone or tablet that can download apps from Playstore or App Store. The phone doesn't even have to have an active working phone number on it either, unlike the Google phone free number app requires. As long as there's wi-fi available to the device, the TextNow number works like a regular phone with unlimited calls and texting! I've recommended TextNow to dozens of people already and I'll continue to do the same as long as it exists. I love my TextNow free phone number!

Date of experience: September 6, 2024
Michigan
1 review
0 helpful votes
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I am satisfied with textnow and appreciate having it. Overall textNow works well for calls and texts. It's quite reliable and works on pretty much any device.
I would give 5 if I could have the option to record incoming and outgoing phone calls. Plus often calls don't show up till it shows up as a missed call and notifications don't always show until text now is opened.

Date of experience: July 19, 2024
Texas
1 review
0 helpful votes
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I am blind and cannot see and I bought a SIM card for $4.99 plus tax enter into my unlocked phone now I got a free cell phone and I don't make no monthly payments being blind and cannot see this is awesome thank you text now I appreciate y'all's business you guys are awesome keep the good work up it was easy to do I get free essential data and no monthly cost.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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So much wonderful it's like coffee!
August 20, 2024

Every morning when a business person gets up typically speaking they'll have a cup of coffee they'll come through their email and then they'll go through their voicemail and just doing that costs about $50 every single month but with a program like this it's completely free I give them the extra $40 a month whenever I can for unlimited internet they give you essential internet for free every single month fantastic company fantastic service!

Date of experience: August 20, 2024
California
1 review
0 helpful votes
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Could be the best, could be the worst
August 17, 2024

This is just my assumption, but I wouldn't be surprised if a majority of this apps regular users are people that cannot afford to have a regular cell phone plan.
Me being one of those people, I feel like this app doesn't work as well when you are on a regular Wi-Fi. I also feel like if the Wi-Fi that you are using is unfamiliar to your device, it works even less efficiently. For example, someone will have to call me two or three times before it rings on my end even connects for the caller.
Another issue to hat ife experienced frequently would have to be not receiving media messages, either not at all, or hours &&hours late. Other than those few little problems, I really appreciate this app and how much you can customize it as well. My favorite feature would have to be how you can use a photo as the background on your keyboard

Date of experience: August 17, 2024
New York
1 review
0 helpful votes
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Excellent Service Quality
July 19, 2024

Very good experience. Only drawback is the changing number. I beseech that the number is fixed permanently. This will allow my call recipients to save the number and return calls on the fixed number. Thank you.

Date of experience: July 19, 2024
Mississippi
1 review
0 helpful votes
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Great app for Wi-Fi usage
August 22, 2024

Love the app & it helps out a lot to those limited to making & receiving phone calls through WiFi. My only nitpick, would be not being able to get text verifications from apps, & having to pay a monthly subscription to receive this feature. I understand why they do this...kinda? This is still a wonderful app, & if you're looking for an app for WiFi calls, this is the go to IMHO.

Date of experience: August 22, 2024
Tennessee
1 review
0 helpful votes
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IF YOU WANT FREEDOM, WELL HERE'S YOUR SIGN
August 26, 2024

As long as I have Wi-Fi and text now I don't need phone service to keep in touch. I'm on the free plan, and I use text now everyday anytime, without any problems! There are options to pay a fee for upgraded services…however FREEDOM is good for me….

Date of experience: August 26, 2024
Maryland
1 review
0 helpful votes
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Email Message Verification
August 24, 2024

Great Service and getting better every year whatever happened to the email message verification it was so convenient because I'm in my email more Ria immediate access to my Text now app less time consuming to just open my messages from my emails

Date of experience: August 24, 2024
Canada
1 review
0 helpful votes
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Textnow performance
August 29, 2024

Takes a little time to load and sometimes to connect, other than that I am completely pleased with everything.
The advertising doesn't bother me to much.
Thanks TextNow

Date of experience: August 29, 2024