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TextNow

Overview

TextNow has a rating of 4 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 13th among Mobile Applications sites.

This company responds to reviews on average within 1 day
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How would you rate TextNow?
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Tennessee
1 review
1 helpful vote
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Back stabbers
July 25, 2023

They let me have a great number with great service for years. Then they deleted my account and chime and Google stole my money. Because I can't log in to my account.Its not right I want my money you stole my money, give it back dammit.

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TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2023
Jason G. TextNow Rep
over a year old

Hi Patrick, we’re sorry you are having trouble signing in, thanks for letting us know. I've sent you a private message to assist further!

Georgia
1 review
0 helpful votes
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El ‍
February 24, 2025

Califico 10 estrellas si tuviera me gusta el servicio está de mega wow

Date of experience: February 24, 2025
Washington
1 review
0 helpful votes
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Since using the service I've had two dropped calls other than that my issue is wanting to save and keep the number. However I haven't found or seen a way to purchase the number for a continuous year so as not to allow fraudulent charges from a month to month enrollment.

Date of experience: May 10, 2024
Washington
1 review
0 helpful votes
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Free and excellent
August 2, 2024

I've been using TextNow for years and I couldn't be happier with the service.
Just purchased the $5 SIM card for my child to have unlimited calls/texts everywhere and it worked immediately. No other app can do this as well as TextNow does it.

Date of experience: August 2, 2024
Canada
1 review
3 helpful votes
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Ripped off by TextNow
April 10, 2022

The app was ok, great for texting. Then I decided to pay for a year to secure my number, this allows me to get Confirmation emails for websites. No sooner that I paid for this service they terminated my account saying that I violated their Terms of Use but they could not tell me what violation I made. I was doing the same thing that I had been for a couple of months. Their support is only available by Chat and it is horrible, they did not want to do anything to help me.

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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One of the best txting apps thus far
April 21, 2024

This app is great, you can send picture messages, the speed of the message is quick. You can send videos but I wish they would update their system to have better video quality. Other than that very satisfied.

Date of experience: April 21, 2024
Missouri
1 review
6 helpful votes
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STOP THE SCAMMERS
July 15, 2021

I am sick and tired of this company letting scammers use their services. Their "solution" is to just text EACH of the scam numbers the command #STOP to block them. Only, when that happens, another one quickly pops up in its place. They are not doing properly verifying members as required by US law and I am frankly sick of it. Reporting the numbers does nothing, but reporting the company to the FTC and lawyering up should do the trick. If you are being messed with by scammers using the crime-permitting app, then please, if you are an American, consider the following information for your reporting purposes which can be found in the attached photos.

Date of experience: July 15, 2021
Georgia
1 review
4 helpful votes
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Text now
March 20, 2023

Very stupid. They updated it and now it's just bad and terrible and awful and frustrating. I had for a while before and it pretty good. But that years ago. Now is updated and bad. It doesn't even let me login or make an account and none of the buttons work. I don't know anything after that because it won't let me in. Also, I was doing that I was trying to call somebody in an important situation. But who cares. *sigh*

Date of experience: March 20, 2023
Ohio
1 review
0 helpful votes
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Perfect
April 27, 2024

I'm disabled and don't leave the house much so having cell service over the Wi-Fi works perfect for me! Never had any problems. Unless you count the ones that it took an older person to get used to the app. Hahaha Thanks text now!

Date of experience: April 27, 2024
New York
1 review
0 helpful votes
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Good
November 17, 2024

Textnow is a good option for texting. I have been using it for several years with few problems.

Date of experience: November 17, 2024
Canada
1 review
0 helpful votes
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Very happy
May 26, 2024

I have been using TextNow for a while and couldn't be more satisfied with the service. It offers a free and reliable Internet phone solution that has exceeded my expectations. The call quality is excellent and I have rarely experienced interruptions or connectivity issues.

The app is intuitive and easy to use, making texting and calling very straightforward. Additionally, the option to get a free phone number is a huge advantage, especially for those looking for a cost-effective solution.

Another aspect I love is the flexibility of using TextNow on multiple devices. I can stay connected from my phone, tablet, or computer seamlessly.

In summary, TextNow has been an invaluable tool for me, and I would highly recommend it to anyone looking for a free and efficient communication service. Thank you, TextNow, for providing such a fantastic service!

Date of experience: May 26, 2024
Georgia
1 review
5 helpful votes
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At first the service was wonderful. I felt that this company truly cared about bringing service free of charge. I truly needed this service. 2019 is when the service began faltering. It never was got better. Though I eventually had no reliable service I soon regretted that I had no way to cancel the premium service that I had upgraded to. Worse more, TextNow has been charging my registered bank card monthly ever since even though they have many Tech Help records which indicate I the has not been in operation for more than a year.

Date of experience: August 21, 2022
New York
1 review
1 helpful vote
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Best App!
April 11, 2024

We have used textbook on a variety of tablets and platforms since its inception. Throughout many iterations it has performed reliably and well. When our landlines stopped working (long story) it became a lifeline.
If I could give it more than 5 stars, then I would.

Date of experience: April 11, 2024
Maryland
1 review
0 helpful votes
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Email Message Verification
August 24, 2024

Great Service and getting better every year whatever happened to the email message verification it was so convenient because I'm in my email more Ria immediate access to my Text now app less time consuming to just open my messages from my emails

Date of experience: August 24, 2024
New Jersey
1 review
0 helpful votes
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Keep up the good work
November 19, 2024

Not to bad the communication is good on my side and a good network.

Date of experience: November 19, 2024
Canada
1 review
2 helpful votes
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Don't do it!
September 13, 2020

DO NOT GET ANY PHONE APP. I have had multiple people calling this # and txt this # all hours of the night. Looking for a hooker! Hookers use these as their business lines. Text now gave me someone else's #! Talk about security issues. I feel so unsafe. And very scared when they call or txt me. And am now trapped because I have used this # for things I have to get calls from. If you want safety just get a pre paid. I have reached out for help and not once has the issue been addressed. And I live everyday in fear I've upset one of the callers and they trace it to find me! Shame on you guys. This innocent has happened with all the apps. And is absurd!

Date of experience: September 13, 2020
Germany
1 review
0 helpful votes
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TextNow has all the features you need to communicate worldwide! It's fast and affordable. All the app's features are logically arranged and easy to follow. I'm often in contact with people and relatives in Europe, the US and Canada - come to think of it, I've never had a problem reaching anyone
I can only recommend TextNow. It's a great platform, and - if you don't need all the features - a very affordable alternative!

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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My phone connection
August 3, 2024

The calls were clear the only problem that I probably had were trying to use the keypad when dialing certain numbers because it wouldn't stay still or the connection would break depending on where I was at.

Date of experience: August 3, 2024
Kansas
1 review
5 helpful votes
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Barely works
May 21, 2019

IF your call actually connects, ALL call quality is very poor. Tunneled audio able to hear other conversations.

A MINIMUM of 50% of your calls will be dropped.

Takes a good 30 seconds for calls to connect, e.g. you're saying, "hello, hello, hello" before someone hears you.

It affects your wifi and somehow makes it MUCH slower.

Date of experience: May 21, 2019
Alabama
1 review
4 helpful votes
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Texting online is great! But their phones are worthless. Have to use text now app everyday to get updates. Calls don't connect, person answers phone and cannt hear you. On line chat for technical service. Try using 1-800 and wait for over an hour to get through to tech serve and they drop you. If I could get a phone that works for 24 hours, would be a miracle.

Date of experience: March 10, 2017