TextbookRush has a rating of 4.3 stars from 791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
Amazing honestly i was scared at first but it's honestly legit!
Customer service- amazing
Ease of experience - amazing
Processing payment - immediate
Shipping, check in and payment are easy and quick.
Easy to create online order, fast service, easy/uncomplicated process.
I like the ease and quickness of the whole transaction.
My book was in perfect condition, I was never paid.
Shipping and receiving the check was about a week long process
Found a great book at the bins worth over $20. Check came quickly. Will do business again!
I love working with textbook rush! Fast turnaround and very friendly service!
They claimed my book was counterfeit. With my return of my book.
Good value. Quick turnaround and payment received quickly
Great customer service! Gave me no problems with my return
The price was the best, available in the market and the book was in great condition as listed.
Sold many books to them and always a positive experience
It was very simple to sell the book and receive payment.
Positive experience, payment received without issue. Thank you.
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.
Hi Karilyn,
I reviewed your order and I can see we emailed you regarding the status of your payment. TextbookRush endeavors to purchase only authentic books. We are working with the publisher of the book you sent in to determine whether the book is authentic. We will be in touch regarding your payment status but if you have additional questions please email help@textbookrush.com.
Thank you,
Alison