TextbookRush has a rating of 4.3 stars from 800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
Buy your textbooks elsewhere... Ebay, Amazon, etc. Just don't buy from this place. Shady operations, Zero customer service, unable to meet deadlines, nobody to talk to, etc. etc... For every 1 good review, there are 10 bad ones on EVERY review site. I should have done my homework prior to placing my order... Oh well, will spread the word for others!
I normally use Books Run to sell my textbooks, but for two of the books I had, Textbook Rush was offering more. It doesn't matter because I still have not received my check. When I contacted their "customer service," they gave me the runaround and told me that I would have to wait 45 days before they would do anything. I have NEVER had this problem with Books Run. I will never recommend Textbook Rush to anyone. That was a tough $77.90 lessen to me.
While the response was quick once I contacted, it took 3 months to get check and then said I only returned one book, instead of 3. Even though shipping doc shows that was not possible I wish I would have looked at reviews before sending. So instead of $106, received $21.
Easy and quick and just as advertised! Thank you I was worried about paying for my school books this semester but you really helped me get buy reselling used versions for a very affordable price! I got my book in just the right time to start classes!
You've made the daunting task of buying and selling books quite simple. I'll be back!
I have boughten books from this site and also have sold my text book to them. They make it so easy and affordable. Wouldnt buy from anyone else
Ordered a book from Abe Books and was shipped by TextbookRush. Paid for expedited shipping, but they claim Abe Books allows them four days to process the order. Waited so long and needed the book for a class, I had to buy an ebook and then return this purchase. They received it ten days ago and I'm still waiting for my refund. The processing time is ridiculous. Lots of excuses...
I often get a message saying there's in issue with the ZIP code when it's the same as always
Excellent service and support. My overall experience with this company is good. I found this site to be very honest. Their withdrawal method is simple and fast. They provide exchange service at a low commision. Highly recommended.
I purchased a set of two books "Medical Surgical Nursing 8th edition, and paid an expedited shipment. I received only one volume that is #2. For 15 days I have sent them several emails; but they only answer that they are waiting for the warehouse answer. I gave them the option to send me a package to return volume 2; but they did not took an action as well. I could not study for my test. These people are a joke. Don't buy from them if you seriously need the merchandise. There is a true reason why they have bad reviews.
I brought a new textbook that was suppose to come from MI instead I got an international copy with smeared print and black and white picture. On top of that the ISBN number doesn't match and the book came from India... return is too costly. Don't buy from them. It's a scam!
I ordered from this website because I saw the shipping was going to be fairly quick. However, the textbook was never delivered. I did have a positive experience with the customer service representative. They were very good at responding to my questions and did eventually refund my money. I may be hesitant to order from here again, but we will see.
I love the quick and fast buyback service provided. Thanks again!
Take a look at the review of TextbookRush about this purchase by me on Amazon.com.
I stumbled across this site quite by accident. With that being said I'm so glad that I did. This has been a great site to clear up some clutter from old textbooks. The process was very easy and the turn around for payment was great. I would definitely use them again
Very user friendly; the app made it a simplistic way to sell and ship out the books. I have already referred this company to several friends and family members. I will be using this site again in the future. Thank you
The process was very easy to input what books you want to sell. Just put in the ISBN for each book and see the price they will buy it from you for instantly. A shipping label is provided and you just need to box up the books and send them in. The process was fast and easy, I will do it again.
I rented a textbook for college here and the first day everything went smoothly. They said they had the book in stock, they took the money off my prepaid debit card and everything. The next day, I receive an email from them saying "we're sorry, but your order was cancelled due to the book being out of stock". They then told me that I would get my refund in 3-5 business days. Two weeks pass and I contact them again, this time they tell me to call my financial institution. I do, and my financial institution tells me they never got it. I contact textbook rush again. Then, they send me a message saying "we're sorry, but we can't handle your case... contact your financial institution". That's the last I heard from them. DON'T GET TEXTBOOKS HERE!
If I had any clue that this would take 10+ business days (and still not even shipped) I would have spent the extra 13 cents at Amazon. I could still order there today and receive it before TextbookRush.
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.