TextbookRush has a rating of 4.3 stars from 799 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
textbookrush.com Marketplace seller: Red Gorilla Books lied and said the book is "used GOOD" condition. I got something that is not good. I asked for a return shipping label. I am still waiting. They are scummy scammers. The book had pieces of trash scrap paper from previous owner. Yucky filthy nasty garbage. Still waiting for return label.
It was a very prompt and very good experience. I would definitely recommend this site to others
Works fine, although won't take 2 current text editions of other popular texts; Would like a venmo option in payment
Great Experience of getting my books buy back. Easy process, just enter your ISBN and you will get a best buy back price in the market.
It is ok to navigate through the site.
When I placed the order, I had checked "overnight delivery" and paid $39.99 for that service. The package took 2 business days to leave your warehouse, and then it was sent by ground, not air... I got it 3 days after that... you really need to improve your internal controls to deliver what you say you can do... this situation was clearly not a "Textbook Rush"!
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I found this site offers much better buy back prices than the campus bookstore. Get your price on Sunday night and mail out Monday with their prepaid shipping label. Email communication is good, they emailed me by Thursday that they received book. I had a check by the following week.
I have dealt with these book exchange companies before. This one is by far the best! Good prices, great response time, and I got my books paid for within two days of sending them which is what I needed. Thanks textbookrush!
We sell books to Textbook Rush a few times a month. The service is always timely and accurate. It is a pleasure to deal with this company.
It was so easy to process and ship. I would recommend to anyone.
I always get paid quickly. I return to TextbookRush - you should too!
I always choose Textbook Rush. Fast service and easy to use.
Searched Google for the best price of new and used book I was seeking. Found TextBookRush. Best Price. Ordering was easy and intuitive with just a few clicks. Arrived couple of days later. Five stars across the board. I seldom leave reviews. TextBookRush will be my go-to site for books in the future.
Paid over $100 for a used book in "good" condition that came with a damaged spine. You cannot call Textbook Rush. They subcontract via Alibris books who have zero customer service except by a one way internal mail complaint form that directs you back to the dishonest seller who does not respond. I will have to cancel the payment by disputing it with my credit card company.
Selling my book back to TextbookRush was so easy! Printed the label, packed it up, and dropped it off for FedEx pickup. TextbookRush sent an email confirming when the book was received, when it was checked in, and when the check was mailed. The check arrived quickly. I would definitely use them again!
It is the best I love the simplicity and efficiency. I needed books and got them for very cheap.
Selling books to TextbookRush is a very easy process. It just can't be Amy simpler. You actually get paid what your initially quoted for. Me wife and I have sold books here for almost a year and not once have we had an issue. AWESOME!
I placed several orders that were canceled a week later because of lack of inventory. Meanwhile my semester has started and I'm still without a book. They placed holds on my credit card that last for days past cancellation, holding up cash that I could have used. Lost all my future business.
I sold books that were in gently used, no damage condition. I received payment for all of my books except, shocker, the most expensive book they quoted me. They said there was water damage on my book, which is NOT true as I dropped off my books in completely undamaged condition at the Fed Ex store. So unless they were damaged during the packaging and shipping process, I sent perfectly decent, undamaged books to this company. I have sent an email about the issue and have yet to hear back, but I will not stop until I get my "damaged" textbook back. Completely uncalled for and a complete lie.
Buy your textbooks elsewhere... Ebay, Amazon, etc. Just don't buy from this place. Shady operations, Zero customer service, unable to meet deadlines, nobody to talk to, etc. etc... For every 1 good review, there are 10 bad ones on EVERY review site. I should have done my homework prior to placing my order... Oh well, will spread the word for others!
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.