Terraboost Media has a rating of 4.5 stars from 316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience and art work. Terraboost Media ranks 5th among Marketing sites.
The team at terraboost did a good job with my kiosks. I wanted to set up 3 kiosks with different designs and locations. I had little idea about what design I wanted other than they all had to be different. The team worked back and forth with me until i finalized the details. The final result was exactly like how they showed me in the final proof. The kiosks looked beautiful! The team also did well on the refill part as i always found them refilled. This was my first advertising campaign and i am happy that they did not let me down. I will definitely recommend them.
I had a great experience! I love how my ad came out and when I run into people I know they always say they saw me in Stop & Shop and how awesome it is. I always received a quick response to all my questions and concerns. I will definitely continue to do business with Terraboost in the future.
I am so excited about my Terraboost campaign. The sales team were wonderful.
They explained everything thoroughly and answered my many questions.
The graphic team created a beautiful piece that exceeded my expectations!
I can not wait to see the results that it creates! I believe this is the beginning of a long
Profitable business relationship!
We appreciate your review Alison! Thank you for taking the time to give us feedback and letting us know what has been going well.
TerraBoost Media lies about how effective their marketing is. If you are a small business it simply won't work from my experience. They will not only lie about their effectiveness but will go after you and your credit score if you do not pay due to their lack of service. Since I wasn't made aware, their contract is not a user agreement. It is a way to send your account to collections. An absolute scam.
It has been a great experience working with Terraboost Media. I worked with Tom, Dan and Rebecca to guide me through the process. The artwork was amazing! They were very professional, quick to respond, and they provided great customer service. It is a great way to advertise and get my brand out there in front of many people. I am looking forward to many more years advertising with them. Thank you Terraboost for such a great experience!
Hi Debra! Thank you for such an awesome review! We are glad to hear that Tom, Dan, and Rebecca have taken great care of you! Let us know if there is anything else we can do to be of service.
I contracted with them to provide a hand sanitizer kiosk in my local CVS store. Their design team was very helpful and professional. They got my station in place and on time. I'm very pleased with their service and follow up.
Hi Kelley, thank you for taking the time to leave us a review. Sponsoring health and wellness during this time is extremely important, thank you for caring about your community!
My Terraboost order arrived late but I was happy with the way they kept me up-to-date at every step of the way. I usually don't mind delays if the company is honest and down to earth, which is what happened here. My second order of alcohol-free wipes arrived on time, so they improved right away.
Hi Peter, we appreciate you sharing your experience with us! We will make sure to share this with the Client Success Team to let them know to keep up the good work.
We are very happy with the customer service from Terraboost. Ryan has been super helpful and very responsive to questions. We have a kiosk in a CVS pharmacy that we were not happy with the placement of. Ryan took care of it for us and called the pharmacy to put it in a more desirable area. It is not front and center for customers. Very Pleased!
Hi Cindy, we appreciate hearing about your experience and especially how Ryan has helped you through the process. Please let us know if there's anything else we can do to assist!
I found the representative to be very efficient and helpful!
Scammers. Don't do business with them. They'll take your money, promise you a billboard in 4/6 weeks, then 5 months later won't answer the phone, won't return emails, and won't refund the money. Scammers! This is just the beginning. All 500,000 social media followers will know about this. I have screen shots of months of unanswered emails and videos of me calling and calling and never getting a reply.
We are actively working with Dominic to resolve this issue.
My small office of 5 people use hand sanitizer every day so it runs out quickly. Services in the past have let me down because sanitizer deliveries came weeks late leaving my employees frustrated. Thanks to Terraboost those problems are a thing of the past. Every order I place arrives on time as described.
I signed up for this advertising service and paid a setup fee for 3 locations and I paid an annual fee for another location. Since I've signed up I've been charged monthly and the advertisements are still in the initial phases. They are not set up in the store yet. I have called and emailed the person that set up my account (Patrick McConnell) multiple times because I want to know why I am being charged for a service that has not been completed. He replied to one of my emails stating he would have someone call me. No one ever called and he is not returning my calls. I even went online to their site and completed a request for assistance and no one has responded. My experience has been HORRIBLE. I would not recommend this company to anyone.
We have worked with Ayanna to resolve the issues and apologize for the communication delays.
As of this date there are 18 one star reviews for Terraboost here. Yelp has similar numbers. Not very good odds. These numbers tell a story about this company, Ignore it at your peril. There are reputable companies out there. * Is clearly tasked to run interference for a horrendous company. Once they get you to sign the agreement, they won't deliver, they'll ignore you until you tell them you're stopping payments and only then they'll wave the signed agreement in front of you and say that's not an option. Then after you stop payments, they send you a threatening email, say you're unprofessional for posting negative reviews while they're sending you to collections. There is NOTHING ok with this. * Can't fix this. Avoid Terraboost like the plague.
*Personal information redacted by admin
Terraboost did a fabulous job on our advertising campaign! They were professional and conscientious. Our ad on the wellness kiosk at the Elk Grove Village Jewel store is so attractive and well designed. I would recommend Terraboost for your advertising needs!
After scanning Terraboost's online shop I enjoyed the shopping experience as there is a lot of choice. The checkout process took just a few minutes and I was lucky enough to buy when there was a discount. Who doesn't love a good deal? The wipe dispenser arrived a few days earlier than expected which was a nice bonus!
Thank you for your exceptional review, Gilbert. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!
I want a full refund. Last contact May 16th but sure have taken 619.00 out for 3 months and the set up fee. I feel that this company is taking on more business than they can handle. I don't want to hear its because of Covid because i am so tired of everyone using this excuse. Pick up the phone and call your clients... Over it and i don't want to work with a company like this. If you are to busy hire more people, God knows there are a lot of people needing jobs. By the time they get the stands out Covid will be a thing of the past> WORSE COMPANY EVER. I am stopping the payments on my discover card, They never have a problem taking the payment... Full Refund is expected!
Working with Darren Sharkey was an absolute delight! I'm excited to see the fantastic marketing campaign we're creating together.
I received no word from the company, even after Myles B said (in response here) that someone would be in touch "first thing next week". After calling and writing again with copy to a company executive, Jake finally responded on May 22nd saying "The shipping team will be working on getting this shipped out today." Several days passed with no follow up and I emailed yet again, copying the owners. I got a call from Jake promising that the shipment would go out that day. It's now June 5th, a week later, and nothing has been shipped. I never received a response from either of the owners. I have canceled the order. Frankly, I wonder how they stay in business.
After charging our account in full, nothing has arrived almost one month later. EMails to Terraboost support went unanswered until recently when promises of imminent delivery were made, but nothing has materialized and no follow up, despite our repeated inquiries. Carrier says the product is not in their hands. We've had to dispute the charge and will not take our business there again.
Terraboost's sanitizer station towers are the best office hygiene choice I've made for some tie. I wanted my employees to use sanitizer more friendly without forcing them. I placed a few towers around the office and they naturally began using them. The buying process was straightforward, which is what I want from an online shop.
Answer: They are NOT a scam and very legit. I understand frustrations of them taking a long time to put the ads up, but that doesn't make them scammers. You pay for a year and you get a year. Your time doesn't start when you pay, it starts when your advertisement is placed in the venue
Answer: Hi Ejona - It depends on what supermarket chain and the number of monthly store impressions. Would be more than happy to connect you with someone to help if you could provide contact information. Thank you!
Answer: Hi Ejona - It depends on what supermarket chain and the number of monthly store impressions. Would be more than happy to connect you with someone to help if you could provide contact information. Thank you!
Answer: Hi There! We have two branches. We sell advertising opportunities in Pharmacies, Grocery stores, malls, airports, and many other locations nationwide on hand sanitization kiosks usually posted at the entrances, or other advantageous positions within our partner stores. We also offer various PPE items from wipes, to liquid sanitizer, to masks in our product store at shop.terraboost.com
Answer: My reps very very responsive. If they weren't able to answer, they always called me back.
Hi Jeannie -- So happy to hear about how well your ad has been received in the community! We love hearing from satisfied customers like you.