TenorShare has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
TenorShare
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TenorShare

How would you rate TenorShare?
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Idaho
1 review
3 helpful votes
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Great product when I use it
July 12, 2024
Updated review

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Date of experience: July 11, 2024

Great support
December 15, 2023
Previous review

Product was ok but support great. They got back to me fast and took care of the problem. Same day solved

Date of experience: December 13, 2023
Slovenia
1 review
0 helpful votes
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It's a scam
August 12, 2024

After complaining about not being able to properly test their software because of the limitations in the free trial version, they offered me a free registration code if I would give them a 5-star review. In one word - scam.

Date of experience: August 12, 2024
Puerto Rico
1 review
0 helpful votes
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I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Date of experience: September 5, 2024
Washington
1 review
0 helpful votes
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I will recommend 4uKey Android Windows to anyone trying to unlock a phone. It is so easy to use, any questions are answered promptly by support staff in a timely manner. They also walk you through until the job is done. I highly recommend this program. A great team that truly care what you think of their program Thank you again.

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Date of experience: October 5, 2023
Romania
1 review
0 helpful votes
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Unbelievable what this software can recover!
October 7, 2023

Thank you TenorShare! I recovered photos from an SD card that were 7 years old. Also really useful when I had some corrupted video files - repaired and ready to play in a few seconds! Definitely recommend the software!

Date of experience: May 31, 2023
Florida
1 review
1 helpful vote
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Not what you think
January 28, 2022

So tried 2 devices, one is now dead after their firmware installed. They now say I need to purchase another service they sell to get back to where it can be unlocked? This is nothing but a scam. IPhone and iPad both still locked and I'm out $. If that all sounds fun wait until you cancel the subscription. I still can't.

Date of experience: January 28, 2022
GB
1 review
0 helpful votes
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Worked really well on multiple devices for me
October 7, 2023

Worked really well on multiple devices for me. This product allowed me to unlock devices which were long forgotten so that they could be reused for new purposes.
It is easy to use and takes no time at all to complete. I would recommend this to others.

The support team are easy to contact and respond very quickly.

Date of experience: June 26, 2023
Florida
1 review
2 helpful votes
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Bad Product
June 23, 2020

I tried several phones, mostly Galaxy models, and had no luck. I am fairly adept at following direction and navigating my pc. This was a total waste of my time and $50. They refunded my purchase, but the days spent wasting time I cannot get back. And I still havephones to unlock!

Date of experience: May 24, 2020
Maryland
1 review
0 helpful votes
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Updated Review: Money was returned
November 9, 2023

Before I had written that Tenorshare did not live up to their 30-day refund policy, well I was wrong! They returned my money after several emails back and forth, as they realized their program could not solve my issue. So, although my issue wasn't solved, it doesn't mean their program won't solve other problems. Also, before you purchase any other their products, make sure you 100% understand their refund policy. They will also ask you to provide logs once you have completed their process on the program. This is not hard to do, but at least make sure you understand how to pull the logs, incase you need evidence to support you. My previous review was a 1 but I brought it up to a 4 because they put themselves back in integrity because they honoured their return policy.

Date of experience: November 9, 2023
Botswana
1 review
0 helpful votes
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REFUSED A REFUND
March 15, 2022

The product itself may be very good, however, you best be sure that you choose the right product to start with. While it does say there is a fair refund policy, if you choose the wrong product, this is NO REFUND. I was welcoming to the products on tenorshare and had seen some really good feedback, so went in optimistically expecting them to help if I hit an issue. There was help, but it was very generic in nature, and the support team didn't really understand what I was saying. But their reply was "Your refund request is not part of our refund policy". So while they are friendly in manner, the descriptions on their site didn't help me when I chose the wrong product and they refuse to refund. BEWARE and choose the right product. Don't just read that they will provide a refund, make sure you get the right thing, very unhelpful if you get the wrong product.

Date of experience: March 15, 2022
North Carolina
1 review
0 helpful votes
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Dont Purchase!
January 27, 2021

I purposefully deleted things to see if the software worked and it did not. The site says 24/7/365 support, but once you need it, it says you will get a reply back in 24-48 hrs through email, Mon-Fri. However, the software did recover photos from 2yrs ago, but that's it, nothing else.

Date of experience: January 27, 2021
Singapore
1 review
0 helpful votes
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I had an issue with my iPad which kept rebooting. I tried the instruction from Apple but it didn't work. Searched on google and came across Tenorshare. Download the Windows edition and it managed to restore my iPad successfully. I also contacted support before purchase and the support was very responsive. So overall it is a good product with good support.

Date of experience: September 5, 2023
Canada
1 review
0 helpful votes
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Response on a request
October 7, 2023

We send a request that we would like to buy software for business and response was immediate and they were offering free trial for testing the software. That tells me about the professionalism of the company.

Date of experience: June 15, 2023
Pennsylvania
1 review
0 helpful votes
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Great turnaround time on help
August 3, 2023

I emailed support and they helped me. I greatly appreciate you guys! This was a painless process. Will continue business! Will refer to all my friends.

Date of experience: August 2, 2023
Mexico
1 review
0 helpful votes
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Average Support
December 18, 2023

IAnyGo is not that usefull but works and does exactly what they say but no way to add markers on the map. The license gets fixed to one operating system install, any reinstall, computer upgrade or whatever and the license is lock forever and their support wont help at first. I understand that the 1 computer, 5 devices statement is clear, but with any other software that I have use with the 1 computer policy they can block the license and give you another, normally is 1 computer at a time, not fixed ethernally to 1 computer that may have any number of problems, that may result in a windows reinstall. After a bit of reading, there is a disclamer that you can ask for a change of computer up to two times. An when asked they agreed and added a new computer, but I lost 4 days in between.

Also there is no way to cancel the auto-renewal from a software admin page, you will have to send an email to their useless support.

Date of experience: December 18, 2023
Canada
7 reviews
3 helpful votes
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A Little Deceiving
April 5, 2021

Tenorshare has a few programs out there that supposedly unlock your iPhones, iPads, etc... Like getting past an unknown or forgotten password, or an activation lock but if you don't research deep into each type of software you could be left scratching your head when you try to do what you wish with it.
I found this out while trying two of their software programs, the 4uKey - iPhone Passcode Unlocker and the 4MeKey - iPhone Activation Unlocker. Neither one of them worked on any of the 11 Apple products I have because they do not exactly do what they say without some factors that make no sense. One being you need to be able to provide the IMEI and the EMID which are only available to see if you are actually in an activated device otherwise you cannot see anything. So to say that it will unlock and activation lock is what makes no sense because you would not be activation locked if you were activated and could see these things to apply them to the software.
The one great thing about them though is that you get no argument when you want a refund of your money and it is done automatically, no questions asked. Good thing because I would have many questions of my own not answers.

Date of experience: April 5, 2021
TW
1 review
0 helpful votes
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只能綁一台電腦
October 7, 2023

一切都很不錯,唯一的失敗點就是只能綁電腦,我電腦剛換新,結果就無法再使用了,我覺得應該有甚麼好的方法可以解決這個問題,希望可以綁定郵件,這樣才不會損失消費者的權益,要不然我滿想退商品的,要不是不給娧‧

Date of experience: August 16, 2023
Colorado
1 review
0 helpful votes
Follow Dustin A.
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They hide the true details of their product offering in the fine print. If you think you can remove a passcode from a locked iphone to recovery the data, you are wrong - they simple re-install ios which you can do without their tool. When asked for a refund, they quite some obscure garbage on their website. They post fake reviews to keep their ratings up. DON'T PAY FOR THEIR GARBAGE.

Date of experience: September 17, 2024
Brazil
0 reviews
0 helpful votes
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Adoraria dar 5 estrelas para uma empresa idônea,oque não é o caso, formatei meu computador e solicitei um novo código, me deram duas opções
* Comprar nova chave
* ou mentir aqui dando 5 estrelas, printando a conversa e mandar por e-mails desta forma ganharia uma nova licença, me recuso a mentir e fazer oque pedem e irei atraz do reembolso pois não é uma empresa que irei trabalhar novamente.

Date of experience: October 16, 2024
Australia
1 review
2 helpful votes
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No refund
July 19, 2024

Dont recommend. Their product couldnt solve my issue and they didnt give a refund. The customer service is also very rude and unhelpful.

Date of experience: July 19, 2024

Overview

TenorShare has a rating of 2.9 stars from 1,279 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 1st among Data Backup sites.

service
873
value
857
shipping
672
returns
735
quality
832
This company does not typically respond to reviews
+217