TenorShare has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
TenorShare
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TenorShare

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Arizona
1 review
4 helpful votes
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Total scam
January 10, 2022

Not only does the service not work, but the company refuses to refund my money - even though they claim to have a "30 day money back guarantee". Although I have asked for a refund no less than 5 times, they just offer other products and/or services. False advertising. Total rip-off.

Date of experience: January 10, 2022
South Carolina
1 review
0 helpful votes
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Best customer service
December 26, 2022

Tenorshare is a top rated Co! Providing first class software. There software products are designed to meet some challenging need we all have in today digital word. But the best part of working with Tenorshare is there customer service which in my opinion is by far second to none. When you have a problem with any of there software products they are right there to help you though it! This type of customer support is the most important part of what makes Tenorshare #1 in there filled.

Date of experience: December 24, 2022
Illinois
1 review
9 helpful votes
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BEWARE

This company puts customer on automatic purchase.

How could they charge the customer without its consent? For the same product which does not even work well in the first place.

Upon contact the support they said they cannot return the second charge.

If the company wants to make money they should by fare means not through fraudulent practice

Very unhappy customer

Will not recommend them

Date of experience: July 4, 2022
California
1 review
0 helpful votes
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Purchased a product to transfer information from an Android phone to iPhone. The software could not communicate with the Android phone. I contacted customer service and they walked me through all the troubleshooting steps. Still didn't work so I purchased similar software from another vendor which worked great. Contacted them to refund, but still only getting offers of 30% back, 50% back, 1-2 free software exchange. Last is 85% refund. Repeated attempts to get them to follow their agreement when I purchased seems to fall on deaf ears. I am dumbfounded by their devaluing of all their software by offering if for free in exchange, no concept of gaining loyal customers willing to try additional software in the future, and the persistence to try and keep a few bucks from me.

Date of experience: July 9, 2021
Mexico
1 review
0 helpful votes
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Fantastic app, amazing customer service!
December 29, 2021

I don't have enough words to thank TenorShare and their team for developing a software that allows you to migrate WhatsApp data from an Android phone to an iPhone in such a seamless way! I struggled for months trying to find a way to do this without compromising my existing data since Android and iOS don't talk to each other. Finding a safe way to transfer my data without losing anything was critical to me since I have important memories on my WhatsApp chat of a relative who passed away. I'm glad I found the right program to finally make this transfer happen without compromising the voice messages and conversations of my cousin who is no longer with us. The process went well and it was quite straightforward. Lastly, it was easy to get the support I needed when I decided to cancel my subscription. Paying for this software has been one of my best investments of 2021! Thanks, TenorShare!

Date of experience: December 28, 2021
Tennessee
2 reviews
0 helpful votes
Follow Ajit Q.
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I purchased the Lifetime subscription 2 days ago to recover the WhatsApp messages history back to the iPhone but they don't have such feature as per their customer support and refused to refund. They ask to change another software but no refund. That's misleading and scam.

Date of experience: March 20, 2024
Tennessee
1 review
3 helpful votes
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Quick & Acurate fix THANKS
June 2, 2024
Updated review

Fast and effective software along with its team of developers and customer support is beyond amazing! Love the company been OG since day 1!

Date of experience: June 01,2024

Date of experience: June 2, 2024

GREAT SOFTWARE
June 3, 2023
Previous review

If you need a reliable and easy-to-use software to recover your lost data, you should try Tenorshare. It can recover data from various devices, such as hard drives, USB flash drives, memory cards, and smartphones. It supports different file types, such as photos, videos, documents, and emails. It also has a preview feature that lets you see what you can recover before you start the process. Tenorshare is fast, safe, and effective. I highly recommend it to anyone who needs data recovery software.

Date of experience: June 3, 2023
Michigan
1 review
0 helpful votes
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Nailed it!
October 7, 2023

This did EXACTLY what was promised. Easy to follow the steps and boom, done. I greatly appreciate your business, including your customer support. I am not a super techy person and I had a question, your team was there for me. Thank you. 5 stars.

Date of experience: July 21, 2023
Australia
1 review
1 helpful vote
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SCAM!
March 27, 2024

I paid for the app, but the instructions provided were the same found one any YouTube channel or blob in the internet. Despite trying several times, the instructions didn't work on my Samsung phone. I had to hire a professional to unlock my phone. Despite requesting a refund over 10 emails, they won't refund me, claiming there was no problem with the app. SCAM SCAM.

Date of experience: March 27, 2024
RU
1 review
0 helpful votes
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Great
October 7, 2023

An excellent application that has no analogues. At least all my paths converged on TenorShare. I needed to transfer important correspondence from iOS to Android. During the work, one issue arose, and technical support helped to quickly resolve it. Definitely recommend to use!

Date of experience: April 28, 2023
Georgia
1 review
0 helpful votes
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This is one of the best easy-to-use software on the market. TenorShare is not only user-friendly, but it lives up to its reputation for resolving computer issues fast in a timely matter. I highly recommend you give them a try.

Date of experience: July 3, 2023
Canada
1 review
0 helpful votes
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Tenorshare actually works! I was skeptical at first but it blew me away I was able to get back into my phone in minutes works way better than iTunes and doesn't take as long best purchase I've ever made!

Date of experience: October 17, 2022
Algeria
1 review
0 helpful votes
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Convenient
October 7, 2023

Nothing to say. Easy to use application very clear and the prices are unbeatable its forgets the reductions I find that it is by far the best application repairs or recovers your smartphone thanks to this application I will finally be able to reuse my phone that I thought I had lost forever frankly thank you

Date of experience: June 15, 2023
Argentina
1 review
1 helpful vote
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DO NOT USE THIS COMPANY
September 19, 2023

Do not use this company! They are not a real registered company and their software isn't good. Total scam but have managed to make themselves seem legit.

Their software has completely messed my devices and when I asked them for a refund they simply would not give me one even though it says '30 days guaranteed money back' on their buy page.

Their customer support was exceptionally rude too.

AVOID if you want to keep your devices safe and don't waste your money with these guys.

Date of experience: September 19, 2023
Norway
1 review
0 helpful votes
Follow Bror Tobias R.
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They write guides telling you all this great stuff of how their programs will easily completely factory reset all the devices in a remarkable way. But they do nothing else than whatever free program would do, heck, even itunes. Do not give them more money!

Date of experience: October 23, 2022
GB
1 review
0 helpful votes
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SCAM company
December 2, 2022

The product doesn't work. This company pays for positive reviews. They are refusing to refund my money, they ask for certain info - which I have sent - ignore the emails and then request that info again accusing me of not complying. In dispute through PayPal.

Date of experience: December 2, 2022
RU
1 review
2 helpful votes
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Trying to migrate from iPhone 6 to Android 13 (Oneplus 8). Doesn't work. See attached error screen I've got. Poor support, they don't response for one week already (I guess because their 30-day satisfaction guarantee program ends within this timeframe). I purchase 1 month license only to make this tranfer, I didn't get what I want and now they have charged me for another month :(

Date of experience: November 27, 2022
Tennessee
1 review
0 helpful votes
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Software works
October 7, 2023

We had an iPad that was activation locked by another family member who would not share their credentials. We were able to get past that block and use the equipment again. I was very happy with my purchase.

Date of experience: September 23, 2023
California
1 review
0 helpful votes
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I've bought this service twice, have unlocked nearly 10 devices with little to no trouble at all. I did have a registration / download glitch which normally requires re purchasing the product. They very quickly resolved my issue as a courtesy and for that I'm grateful. Their support team is on point and very quick to respond with resolution. This in addition to 100% unlock rate for me. I will absolutely purchase this service for any future needs

Date of experience: September 14, 2022
Hong Kong
1 review
0 helpful votes
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There are so many similar products in the market, but none of them can give me the good experience like Tenorshare iAnyGo. Easy to use, friendly interface and powerful function, I highly recommend this to you guys if you are still considering.

Date of experience: September 26, 2023

Overview

TenorShare has a rating of 2.9 stars from 1,279 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 1st among Data Backup sites.

service
873
value
857
shipping
672
returns
735
quality
832
This company does not typically respond to reviews
+217