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Tennis ExpressReviews 642

3.1
How would you rate Tennis Express?
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Tennis Express Reviews Summary

Tennis Express has a rating of 3.1 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Tennis Express ranks 2nd among Tennis sites.

service
36
value
30
shipping
34
returns
17
Pennsylvania
1 review
0 helpful votes
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Simple, quick and easy with great prices! Ill definitely be back to your site and I will recommend it to others. Thanks for a wonderful shopping experience!

Date of experience: November 16, 2017
South Carolina
1 review
0 helpful votes
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Good site ~ Good prices!
November 16, 2017

So far so good! Good website, easy checkout, fast delivery. However I will say that better boxes are needed. The tennis bag box was smashed as well as the tennis racket box - no damage but held my breathe when opening! No one likes returns, customers or companies/sellers.

Date of experience: November 16, 2017
California
1 review
0 helpful votes
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I love Tennis Express
November 16, 2017

Excellent customer service! I can always find something to buy on Tennis Express. The website is organized very nicely, the reviews very helpful. The pictures and sizing guides spot on. I highly recommend them. I've also been to the store in Texas!

Date of experience: November 15, 2017
California
1 review
0 helpful votes
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Order was delivered as arranged. Shoe box was totally destroyed by the time it arrived. The shoes were OK.

Date of experience: November 15, 2017
California
1 review
0 helpful votes
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First time to buy from Tennis Express. I was very pleased at the quick shipment. I was afraid the Asics tennis shoes would not fit, but I love both styles. I didn't like the Core Head backpack as well but it will work for now. I will continue to buy from Tennis Express!

Date of experience: November 15, 2017
Washington
1 review
0 helpful votes
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Late, late delivery
November 16, 2017

I received my order for tennis shoes 4 days late. They were supposed to be delivered on Friday and I didn't receive them until Tuesday night at 7:30.
Trying to contact your company is one of the most difficult websites I've ever used. I tried to follow your prompts regarding late deliveries and I never did find the proper link.
Very poor customer service!

Date of experience: November 15, 2017
Massachusetts
1 review
0 helpful votes
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Good
November 16, 2017

Great experience... nice products. I love on sale Merchandise. And tennis express seems to be the right place to go.

Date of experience: November 15, 2017
Colorado
1 review
1 helpful vote
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I understand that one of the items in my order was back-ordered, AFTER I sent an unanswered email to customer service, THEN called the customer service number and asked why it wasn't listed on the packing slip. The fellow I talked to was very nice and acknowledged the email, but the email was not answered, so I had to do the legwork to find out why.

Date of experience: November 15, 2017
California
1 review
0 helpful votes
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First return ever!
November 14, 2017

Unfortunately, shoe fit/size was not properly disclosed. Other competitors offering the same shoe recommend buying one size larger, but there was no indication of that when I ordered online. That being said, shoes are too narrow/tight and were returned via UPS two days ago as they are not true to size. I will expect a credit soon! Thanks.

Date of experience: November 14, 2017
California
1 review
0 helpful votes
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Arrived on time, although the box was somewhat damaged. No harm to the racquet though. The racquet, to my surprise, came strung, even though I checked the box for unstrung. Im having it strung now for $25 and am assured he will not charge to remove the strings. Hopefully no damage will be done in the process. I wonder, is this racquet a return or a demo? If so, I think I should get the return or demo price. I would very much like a response from you. Thank you in advance. Gary Hansen

Date of experience: November 14, 2017
New York
1 review
0 helpful votes
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Demo rackets
November 14, 2017

Delivered on time and in good condition so I can get a true feel of the rackets I am demoing. I am looking forward to testing each one on the tennis court.

Date of experience: November 13, 2017
Louisiana
2 reviews
0 helpful votes
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Tennis racquet delivered quickly and chosen with cheerful knowledgeable help. They helped me quickly choose the right racquet for my game.

Date of experience: November 13, 2017
California
1 review
0 helpful votes
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Easy to order online. Nice choices of colors and types. Will order again soon.
Highly recommended.

Date of experience: November 13, 2017
Tennessee
2 reviews
0 helpful votes
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The pants fit great for fall/winter play, with a pocket for holding tennis balls. The hopper is very durable, holds lots of tennis balls and is easy to move with the wheels.

Date of experience: November 10, 2017
North Carolina
1 review
0 helpful votes
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Racket demo order
November 11, 2017

We got our demo rackets as expected. They were packaged well. We look forward to trying them.
Thank you

Date of experience: November 10, 2017
New Jersey
1 review
0 helpful votes
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Potential Missing Item
November 11, 2017

I believe my order included two pairs of white Fila wristbands that were not included within the shipment. I have lost my order confirmation so I have no way of double checking...

Date of experience: November 10, 2017
Louisiana
1 review
0 helpful votes
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Fast & easy
November 9, 2017

I love my new tennis shoes. Theyre a prefect fit and are great on the tennis court. I look forward to ordering in the near future. Thanks!

Date of experience: November 9, 2017
District of Columbia
1 review
0 helpful votes
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I love tennis express. I love my new rackets. I love you guys for sending everything to me in two days.

Date of experience: November 9, 2017
Kansas
1 review
0 helpful votes
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Quick on time delivery
November 9, 2017

My shoes were delivered very quickly, in perfect shape ready to play! Website was very user friendly as well.

Date of experience: November 9, 2017
Michigan
3 reviews
0 helpful votes
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Ascics shoes
November 8, 2017

Have been a long time fan of Asics shoes. This recent purchase is no different and they are very comfortable to wear.

Date of experience: November 8, 2017