Tennis Express has a rating of 3.1 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Tennis Express ranks 2nd among Tennis sites.
Simple, quick and easy with great prices! Ill definitely be back to your site and I will recommend it to others. Thanks for a wonderful shopping experience!
So far so good! Good website, easy checkout, fast delivery. However I will say that better boxes are needed. The tennis bag box was smashed as well as the tennis racket box - no damage but held my breathe when opening! No one likes returns, customers or companies/sellers.
Excellent customer service! I can always find something to buy on Tennis Express. The website is organized very nicely, the reviews very helpful. The pictures and sizing guides spot on. I highly recommend them. I've also been to the store in Texas!
Order was delivered as arranged. Shoe box was totally destroyed by the time it arrived. The shoes were OK.
First time to buy from Tennis Express. I was very pleased at the quick shipment. I was afraid the Asics tennis shoes would not fit, but I love both styles. I didn't like the Core Head backpack as well but it will work for now. I will continue to buy from Tennis Express!
I received my order for tennis shoes 4 days late. They were supposed to be delivered on Friday and I didn't receive them until Tuesday night at 7:30.
Trying to contact your company is one of the most difficult websites I've ever used. I tried to follow your prompts regarding late deliveries and I never did find the proper link.
Very poor customer service!
Great experience... nice products. I love on sale Merchandise. And tennis express seems to be the right place to go.
I understand that one of the items in my order was back-ordered, AFTER I sent an unanswered email to customer service, THEN called the customer service number and asked why it wasn't listed on the packing slip. The fellow I talked to was very nice and acknowledged the email, but the email was not answered, so I had to do the legwork to find out why.
Unfortunately, shoe fit/size was not properly disclosed. Other competitors offering the same shoe recommend buying one size larger, but there was no indication of that when I ordered online. That being said, shoes are too narrow/tight and were returned via UPS two days ago as they are not true to size. I will expect a credit soon! Thanks.
Arrived on time, although the box was somewhat damaged. No harm to the racquet though. The racquet, to my surprise, came strung, even though I checked the box for unstrung. Im having it strung now for $25 and am assured he will not charge to remove the strings. Hopefully no damage will be done in the process. I wonder, is this racquet a return or a demo? If so, I think I should get the return or demo price. I would very much like a response from you. Thank you in advance. Gary Hansen
Delivered on time and in good condition so I can get a true feel of the rackets I am demoing. I am looking forward to testing each one on the tennis court.
Easy to order online. Nice choices of colors and types. Will order again soon.
Highly recommended.
The pants fit great for fall/winter play, with a pocket for holding tennis balls. The hopper is very durable, holds lots of tennis balls and is easy to move with the wheels.
We got our demo rackets as expected. They were packaged well. We look forward to trying them.
Thank you
I believe my order included two pairs of white Fila wristbands that were not included within the shipment. I have lost my order confirmation so I have no way of double checking...
I love my new tennis shoes. Theyre a prefect fit and are great on the tennis court. I look forward to ordering in the near future. Thanks!
I love tennis express. I love my new rackets. I love you guys for sending everything to me in two days.
My shoes were delivered very quickly, in perfect shape ready to play! Website was very user friendly as well.
Have been a long time fan of Asics shoes. This recent purchase is no different and they are very comfortable to wear.
Answer: Tennis Warehouse is a much better company. More reliable and much better customer service
Answer: Not easy on website - ended in some kind of loop without reaching