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TekTonic has a rating of 4.8 stars from 107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TekTonic most frequently mention customer service, dedicated server, and long time. TekTonic ranks 3rd among Online Security sites.
No critical highlights yet
Five Years, No Worries It's been so long since I logged in to my control panel that I've had to search my really old mail for my password, not to mention I didn't recognize the site at all (seems I only log in once year). It's actually a good thing - the best servers are those that you don't even notice, because they never give you problems. Their tech support works real ly fast, and I don't have any complaints at all :)
I've been a customer for TekTonic for several years, I have 3 VPS's with them I found out today they logged into my VPS and commented out a very important process, a process that has been running for years, which killed my DNS server and affected over 30k domains. I had no notification they did this, I found out when everything went offline. Very unprofessional. Do not trust them with anything important.
Brilliant Service
I have been a customer with TekTonic for about a year now and every day I actually feel happy to have chosen them as my server supplier. Had been with several companies before but TekTonic is by far the best to date. Their technical support team is very polite and helpful. In addition the servers are also extremely reliable and I have never had an
y downtime with them. Was so happy with the service that I received to date that I decided last week to rent another server from them
TekTonic is a great provider
I have been using them for the past two years. I am using a unmanaged VPS with non-metered bandwidth. When I do contact support they have always been available and knowledgeable. Overall I am satisfied with their service.
My bigest complaint is the lack of communication when there is an unplanned outage weather it is a
server outage or a backbone outage. Even when there is an outage I have been able to quickly get in touch with them and find out what the problem is.
Hello Tektonic,Well first off, I must say the service you offer is superb
Hello Tektonic,
Well first off, I must say the service you offer is superb. I've had very little technical downtime and it's been running extremely stable.
I will admit, there have been a few software issues. Which occurred unexpectedly, and had no association with any changes I had made. They did cause a few issues at times and result in dow
ntime here and there.
However everything now has panned out into a quality service, with quality uptime, at one of the best prices around.
I must also say, the degree to the response time with your support team is fantastic. Not one did I ever have to wait over 24 hours for a reply.
Now the reason why I have revoked a star is because of the quality of support some of the support team supplies. I have noticed some are really good and know exactly what they are doing, where as others are just not so skilled and eventually caused more issues for myself.
Overall, keep up the good work!
Very good company
They aren't that flexible (I want more memory in my current plan, etc) they always tell you to upgrade to the next plan, but other than that -- good.
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