tastecardReviews 30

Tastecard decided to take 47.88 from my bank account with absolutely no warning and refused to refund me. They trick people into signing up for 3 month trial then conveniently forget to remind customers that their trial is about to end before just taking money out of bank accounts. Be warned. Don't trust manipulative companies like this one

Thieves!
They charged me!without any notice! After the free trial and when I asked for a refund (literally minutes after they charged my account) they refused to refund it!
Never used their service, and never will! They stole £50 from me!

App doesn't work making the product completely worthless. Can't search for restaurants. Customer services very unhelpful. Don't seem to want to repair. Avoid

Signed up for a 3 month free trial through the NHS discounts website. After 2 months money was taken from my account. Tastecard said that's what I signed up for, despite my showing I'm a doctor, and that they still have the 3 months free trial on the discounts page so why would I sign up for a shorter free trial? They will not refund the money they've stolen. Appalling customer service - rude and utterly unwilling to help in any way. Stay away - awful company.

If i could give 0 stars, i would give them -10 stars.

This company is a scam. I do not remember subscribing to anything at all, but i got charged an amount and got in touch over a month ago and nobody has replied to my email, so this morning i got charged the same amount again. I checked what tastecard is about, and was so confused why i'm being charged money for never seeing or hearing of this company in my life.

They are theiving people and i will be taking this further as they don't care to reply to emails or refund their customers. It's such a waste of time. This is against the law and i sure will be taking this further.

TasteCard are a horrible and fraudulent company with absolutely no ethics or morals. Not only are the deals offered now completely lacking, meal discounts are pretty much Mon - thu if you can find anything you like and you can find similar offers on the restaurant websites yourself. On top of this if taste card have your payment details they will use them without your permission or provide you with a single reminder even if you accidentally signed up for auto renew a year before it was just due. Now I would've been forgiving of this if however on the same day and literally hour I saw the fee leave my account I contacted TasteCard for a refund and cancellation and was met with a no, which goes against my rights. I tried to fight the claim internally with them and they were rude and obnoxious. I would've taken them to small claims and won however they are preying on busy people like myself who just haven't got the time. I can see a lot of people have had this issue and if the only reason they are still in business is by nicking/thieving peoples money then they should be trading. I understand if it had been a month or maybe even a week before contacting them for a refund but an hour just goes to prove how disgusting they are!

I wanted to give zero stars but it's not allowed.

Contacted Tastecard on 26th August as I tried to use the card in a restaurant and the app wouldn't open

Followed this up the following day by removing app and downloading again still no luck

Contacted Tastecard again and was on phone for over 30 mins then just got cut off

Followed their guidance to get a new password and re activate it, still no joy and no reply from Tastecard

Emailed 2 further times on 29th and 31st August, got no reply, called again on 1st September and after 45 mins waiting it cut me off again

The app is still not working just shorting out when you put in log in details still no reply from Tastecard and when I tried to call today they have taken down their phone lines, totally disgraceful behaviour

They take your money and don't offer a service, it's now been unusable since 26th August and they have made no contact whatsoever what's joke

Iv asked for a refund got no reply at all