Take 5 Oil Change

I was charged $115 for a high mileage 5w20 synthetic oil change and an oil filter replacement. This became my total amount due after I used a $25 coupon and the worker that rang me up gave me a $10 discount. At first, I was going to a right wind shield wiper as well until I was told my amount due would be $174! I said no wiper, I just want the oil and filter changed. And that was $114.46 at Take 5. This my last time going here. Go anywhere else. I don't see how it could cost that much anywhere else. And one more thing... for a new filter for inside the car they wanted $49 dollars for that.

They normally do a good job. This last time I went, I will never go back. They accidently charged me for services that weren't needed. So they charged me again, for the correct amount. They said I'd get the extra charge refunded back to me. Ok, great! But... I have since then gone up there four times, to see what was taking so long. It has been a month, since the initial transaction. They said their district manager would call or email me, in 7 to 10 business days. Again, a month has gone by and nothing has been done. So I had to use other sources to get my almost $300 dollars worth back. They acted like they didn't care about my situiation. Never going back to the Valley mills drive location, in Waco, Tx.

My son took our car to Take 5. Paid about $100 for oil change at Take 5 on 19th street in Lubbock,TX. Drove it about 400 miles and then noticed it leaking. They stripped oil pan and it required a replacement to the tune of $1000. Took them 3 weeks to decide they weren't responsible. Whatever you do… don't take your to Take 5. Gave them opportunity to make it right but they denied all responsibility.

Take 5 Oil - St Johns, FL. Yikes - what a poor experience from the person checking in to the services performed. Someone woke up on the wrong side of the bed and I was the recipient of a disgruntled employee with 0 customer service skills. I was able to hear all of the their male jokes which only bashed women with sexual references. I was so glad it wasn't the Mrs. Who was not with to be a witness. Guy (employee) was not able to run a coupon I received for the oil change (that I received from the website 30 min prior) and had no clue on how to apply the discount which was given.
Nothing was checked (fluid levels, air filter, wipers, tire pressure….) - drained the oil and filled that was the complete service.
Never again - do yourself a favor and bypass the business as they have no training or consideration for their customers.
Service performed 10-15-24

Not only the prices went up for a simple oil change but worse customer service as well. Takes a long time. Will never come in to this place again or recommend. Worst service ever

Excellent customer service: only two minutes to wait for a vacant service bay, service rep asked about my preferred oil and recommended the manufacturer's oil preference even though I had been using a lighter, synthetic oil. I accepted her recommendation and the job was completed in timely fashion. Rep found my engine coolant level was down a bit, likely a result of a two-way trip from Cambridge, ON to Florida and back - topped it up for me, no extra charge. Price was certainly OK - I expect to pay between $110.00 and $150.00 for a synthetic oil change and this one was on the low side of that. I will definitely go back.

Went to the new place in Henriettas NY late Sunday afternoon. I was only truck and went right in. 10 minutes took 30 minutes. They hooked up the air filter wrong and I had to back in as truck was running rough. Took 3 men 10 minutes to figure out how to put it in correctly. That is all fine and dandy but they overcharged me and I didn't realize until I got home. Called corporate and left voice mail. Then went and sent them an email. No response at all. They are expensive-and shady on the pricing, as it relates to me. I won't ever go back.

Over charged for oil change, $50.00, with customer supplied oil and filter. I called several other take 5 locations in the area and was quoted $32.00 for the same service. I just don't trust these folks.

I went to Take 5 on 1935 N. Jog in West Palm Beach. I gave them a $20 coupon which they scanned. When they were finished they took my credit card and charged the full amount. When I asked the worker where my $20 credit was he had to get his boss. The manager Maki made me wait 20 minutes and stated that the credit was given. When I showed him the bill he said he didn't have time to deal with this. He said if it was worth $20 to wait until he took care of all his other customers than I could wait.
Beware of this location.

Was told I couldn't use Conventional oil in my 2021 Ford Escape because it would void all warranties if I didn't use expensive Synthetic oil. So I was charged a lot more than I expected. I later found this to be a complete lie. I could use Conventional oil or Synthetic, whatever I wanted with no damage to engine and no voiding warranties. He lied straight to my face simply to sell me a much higher price, literally double! First and last time also!

Was very disappointed with the service at this location noticed a oil leak under my vehicle got under the vehicle and found out the oil filter was not put on correctly and was leaking out of the side of the filter call take 5 to let them know and they said to bring the yukon in and they were redo the oil change once we got there today the manager over turned it and was very unprofessional and declined to us to fix the problem. So if i would let all the oil come out and i would blown my engine they been buying me a new engine right now. So dont use take 5 oil change! Add proof of purchace the company can look up my purchace date on there end

Terrible service. I was directed in to stall and it took 25 minutes for anyone to greet me. I was there for 34 minutes. So much for take 5. The trcnitions acyedine they could care less how long it took.

I have going to the same oil change place before it became Take 5. My car has had every oil change done there since it was new.
2016 Buick Cascada, two days ago I had an oil change but the drain plug was not sealing.
I was told to file a claim but basically I was told I was on my own. 200 miles on my oil change and now I have to get another oil change just to fix the problem one of their "Techs" created.

Service good. Only issue is price. 5 qts $65. Extra quart $10. Plus shop supplies that everyone adds to run up the bill. This oil change (6.5 qts) was $80. Previous oil change at private shop was $43 I will not go back

I sat and waited for an hour and 15 minutes only to be told when I got ready to have my oil changed that they did not have my filter again! Also I would have been out of there 15 minutes sooner but they pulled the car in front of myself and another person who had been sitting there for quite some time and did their oil change first. This is very frustrating to me. I will not be going back to take five oil change as they are going downhill with their service.

At first I was skeptical about going anywhere else other than to the BMW dealership for my services due to the inconvenience of scheduling appointments, long waits, etc…, but the guys at 1307 Government St.Mobile,Al.******* were so professional, fast, and friendly. They brought bottle water out to my car, along with any other waiting customers. Each guy greeted me with a smile or either asked me was I being helped already. They also let me know exactly what they were doing to my car as they went along. They even showed me how to check my oil level on my screen in the future since my car didn't have a dip stick(something I never knew, lol) And I will like to give a huge THANK YOU! To the manager Anthony and his entire team for their excellent customer service!

Was greeted and referred to as "Boss Man" even after expressing concern. Spilled oil on my vehicle. Management offered no reasonable explanation. Felt intimidated. I just checked my oil and it isn't even registering on the dipstick. I will never go there again.