Excellent quality and is chic and sleek with an equestrian twist
I purchased 2 liners for jackets, but I had to return one of it. The items are great, but the liner makes the jacket so tight. I thought it will be free return as most of online purchases with return label… I sent the item back with ups yesterday. Thank you
I ordered the card for my son to pick up at store. I DID NOT pay any shipping charges but the card was sent to me in Pennsylvania. I received it yesterday. Now I must turn it around and pay shipping to send it back down to Sumter S.C and it will not arrive in time for Christmas for my granddaughter. Not too happy about the entire transaction!
Customer support is great. I appreciated the level of diligence demonstrated when processing the order
My order was shipped to another person in a different state with the same name. It took almost two weeks to receive my order.
Size 4 3/4 fit perfectly
Size 4 1/4 was too tight- had to use metal snips and hammer to get them to fit.
Everything went well and the package was received as expected.
Easy to order and got quickly. Product was perfect - replacement piece for my daughter's bridle.
Received order fast and as expected. Product was packaged well so there was no issues during shipping. Thank you.
I called the Tack Room to let them know I had not received my Quick Braids yet, and was getting nervous as I had let a certain pony's mane go wild in the excitement of trying this product for braiding. Without hesitation they overnighted me the product and said they would deal with the lost first package they had sent. Wow! And...the Quick Braids arrived and ready to do their magic!
I am extremely satisfied with the service. You have had what I needed & it arrived in record time. We have 20 therapy horses and a few are older a you have helped up keep them healthy.
Thank You
Guy, The Heart Of The Horse Therapy Ranch
I contacted The Tack Room by phone to arrange an even exchange for a shadbelly coat. The customer service person was outstanding! She confirmed that the store had the larger size to try and mailed it out very promptly, including a return label for whichever size we decided to return. The entire transaction could not have been easier or more pleasant. Thank you!
Happy to have the online access since our move to Alabama from the Palmetto State. It keeps us well appointed in the wilderness.
The staff at The Tack Room are always helpful and knowledgeable and provide the personal touch that is so rare today. I am confident that I can ask questions and get help from them about not only my order but also about the merchandise.
Thank you for having the exact shoes I was looking for and at an excellent sale price!
And thanks for being so friendly!
Ordered a pitchfork for my mini and it shipped out same day and arrived the next day! It was amazing. Thank you so much!
My purchase arrived promptly and was as expected. I highly recommend purchasing from The Tack Room.
All good. Easily ordered and when I inquired about shipping time I received a phone call within the same day. Answered my question right away, that's unusual these days.
Thanks so much - Susan Schmidt
Seemed like a return to great on-line shopping experiences of the past... shipment arrived in 2 days! And it was exactly what I ordered! Woo-Hoo! Lately, orders from most vendors (including Amazon Prime) take so long to arrive, I forgot I placed the order!
The Tack Room has a rating of 4.9 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Tack Room most frequently mention and customer service. The Tack Room ranks 4111th among Clothing sites.