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The Tack Room

How would you rate The Tack Room?
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Florida
1 review
0 helpful votes
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Tucker tweed envelope purse
July 24, 2024

Excellent quality and is chic and sleek with an equestrian twist

Date of experience: July 24, 2024
New York
1 review
0 helpful votes
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Unfortunately needed to return..
April 13, 2024

I purchased 2 liners for jackets, but I had to return one of it. The items are great, but the liner makes the jacket so tight. I thought it will be free return as most of online purchases with return label… I sent the item back with ups yesterday. Thank you

Date of experience: April 13, 2024
Todd S.
1 review
0 helpful votes
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I ordered the card for my son to pick up at store
December 24, 2019

I ordered the card for my son to pick up at store. I DID NOT pay any shipping charges but the card was sent to me in Pennsylvania. I received it yesterday. Now I must turn it around and pay shipping to send it back down to Sumter S.C and it will not arrive in time for Christmas for my granddaughter. Not too happy about the entire transaction!

Date of experience: December 24, 2019
Amy L.
16 reviews
0 helpful votes
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Customer support is great
October 13, 2019

Customer support is great. I appreciated the level of diligence demonstrated when processing the order

Date of experience: October 13, 2019
Barbara Q.
17 reviews
0 helpful votes
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My order was shipped to another person in a different state with the same name. It took almost two weeks to receive my order.

Date of experience: November 12, 2018
sarah w.
2 reviews
0 helpful votes
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Size 4 3/4 fit perfectly
June 28, 2020

Size 4 3/4 fit perfectly
Size 4 1/4 was too tight- had to use metal snips and hammer to get them to fit.

Date of experience: June 28, 2020
North Carolina
1 review
0 helpful votes
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Bridle Purchase
September 10, 2024

Everything went well and the package was received as expected.

Date of experience: September 10, 2024
Indiana
1 review
0 helpful votes
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Bridle part
September 9, 2024

Easy to order and got quickly. Product was perfect - replacement piece for my daughter's bridle.

Date of experience: September 9, 2024
Tennessee
1 review
0 helpful votes
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Great service
June 9, 2024

Received order fast and as expected. Product was packaged well so there was no issues during shipping. Thank you.

Date of experience: June 9, 2024
Wisconsin
1 review
0 helpful votes
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Customer Service
June 9, 2024

I called the Tack Room to let them know I had not received my Quick Braids yet, and was getting nervous as I had let a certain pony's mane go wild in the excitement of trying this product for braiding. Without hesitation they overnighted me the product and said they would deal with the lost first package they had sent. Wow! And...the Quick Braids arrived and ready to do their magic!

Date of experience: June 9, 2024
California
1 review
0 helpful votes
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Amazing Service
June 20, 2024

I am extremely satisfied with the service. You have had what I needed & it arrived in record time. We have 20 therapy horses and a few are older a you have helped up keep them healthy.

Thank You
Guy, The Heart Of The Horse Therapy Ranch

Date of experience: June 20, 2024
Michigan
1 review
0 helpful votes
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Outstanding customer service!
April 24, 2024

I contacted The Tack Room by phone to arrange an even exchange for a shadbelly coat. The customer service person was outstanding! She confirmed that the store had the larger size to try and mailed it out very promptly, including a return label for whichever size we decided to return. The entire transaction could not have been easier or more pleasant. Thank you!

Date of experience: April 24, 2024
Texas
1 review
0 helpful votes
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Seamless, as always.
June 21, 2024

Happy to have the online access since our move to Alabama from the Palmetto State. It keeps us well appointed in the wilderness.

Date of experience: June 21, 2024
North Carolina
1 review
0 helpful votes
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Always helpful staff
May 7, 2024

The staff at The Tack Room are always helpful and knowledgeable and provide the personal touch that is so rare today. I am confident that I can ask questions and get help from them about not only my order but also about the merchandise.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Very friendly, great products
May 26, 2024

Thank you for having the exact shoes I was looking for and at an excellent sale price!
And thanks for being so friendly!

Date of experience: May 26, 2024
Florida
1 review
0 helpful votes
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Fast Shipping
April 20, 2024

Ordered a pitchfork for my mini and it shipped out same day and arrived the next day! It was amazing. Thank you so much!

Date of experience: April 20, 2024
Pennsylvania
1 review
0 helpful votes
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Great Service
June 11, 2024

My purchase arrived promptly and was as expected. I highly recommend purchasing from The Tack Room.

Date of experience: June 11, 2024
Florida
1 review
0 helpful votes
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Fabulous.
April 4, 2024

I love that I can use Amazon to pay and the product was excellent as well!

Date of experience: April 4, 2024
Susan S.
1 review
0 helpful votes
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All good
October 15, 2018

All good. Easily ordered and when I inquired about shipping time I received a phone call within the same day. Answered my question right away, that's unusual these days.
Thanks so much - Susan Schmidt

Date of experience: October 15, 2018
K L.
1 review
0 helpful votes
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Seemed like a return to great on-line shopping experiences of the past... shipment arrived in 2 days! And it was exactly what I ordered! Woo-Hoo! Lately, orders from most vendors (including Amazon Prime) take so long to arrive, I forgot I placed the order!

Date of experience: January 21, 2020

Overview

The Tack Room has a rating of 4.9 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Tack Room most frequently mention and customer service. The Tack Room ranks 4111th among Clothing sites.

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1,001 reviews