The Tack Room

I love that I can use Amazon to pay and the product was excellent as well!

Beautiful coat! And the price was the best out there.

This shop created the name plates, attached them and shipped my collars within a day or so. I didn't expect them to come so fast so that was exciting! Also, I messed up my personalization and they thoughtfully called me to clarify what I wanted before engraving. They were very nice and I really appreciated the customer service. I will be ordering from this store again!

The first pair of boots we have gotten appear to be used. Your online shopping has been frustrating. When there was an error with the payment I entered it also emptied my shopping cart. First time I called I just got voicemail. This time when I entered an invalid promo code and then deleted all of my payment information that I had entered already and I had to go back and re-enter my payment information as well as my email and password. It has been frustrating.

Website struggled to process checkout. Had to return 24 hours later to attempt purchase again. Worked out in the end but created delay.

Tack room was very professional and went out of there way to help get my order to me just in time for the holidays! Thank u!!

Tack room online had a question about my order so called me to make sure they had it right. Great customer service!

Incredibly efficient service - great product, and lightening speed shipping. My interaction with the Tack Room was professional and very helpful - fantastic staff with excellent customer service skills. I highly recommend this online store.

I ordered the card for my son to pick up at store. I DID NOT pay any shipping charges but the card was sent to me in Pennsylvania. I received it yesterday. Now I must turn it around and pay shipping to send it back down to Sumter S.C and it will not arrive in time for Christmas for my granddaughter. Not too happy about the entire transaction !!

Easy to sort through their products and super easy checkout process. I was happy with the shipping and appreciated the emails letting me know where my package was. We got hit with a snow storm so packages got delayed and I received a email from UPS saying it would be there within the next business day. Shortly after I got an email from Tack Room Online asking if I received it. I appreciate them being on top of making sure packages arrive on time!

The saddle was advertised as a 17.5. However the fact that the saddle is a Wide Width was not in the description as advertised. I am returning it, but I do find it unfair that I have to pay for the cost of shipping it back since the description of the size was inaccurate.

I love ordering from The tack store! They answer questions and solve problems, that way I get to spend more time riding.

I placed an order for a bridle for my daughter. The order was placed on a Sunday and shipped the next day. The bonus was that we received the order faster than expected. The quality of the product was great, just what we wanted. It is a pleasure to do business with a company that still values service.

Thank You!
Michelle A

They were great to deal with after an initial order confusion, and obviously want to keep their customers happy!

During these uncertain times (virus lock down) there was someone there to answer my questions, they directed me to order the correct size and my boots were shipped out the next day! They fit perfect. Thank you!

Overall experience was very good and I went back to get more items from you. I now have another source for things I might need.

The ariat dog blanket is a perfect fit. The quality is the same as any ariat jacket you would by for yourself. It add just the right amount of warm on a windy day and keeps your dog relatively clean if he decided to roll around. If they had other colors I'd by them all.

Placed an online order. Had to call them a couple of times with questions. Wonderful staff, so helpful, knowledgeable, and reasonable prices. Will definitely shop again! Thank you for an awesome experience.

Seemed like a return to great on-line shopping experiences of the past... shipment arrived in 2 days!! And it was exactly what I ordered!! Woo-Hoo!!! Lately, orders from most vendors (including Amazon Prime) take so long to arrive, I forgot I placed the order!

Very responsive. My order arrived in 2 days which was unexpected but definitely appreciated because I was eager to start using them

I purchased 2 liners for jackets, but I had to return one of it. The items are great, but the liner makes the jacket so tight. I thought it will be free return as most of online purchases with return label… I sent the item back with ups yesterday. Thank you

Very great service, they called me to check on my order because I had 2 different hats in 2 sizes. Excellent

GREAT customer service!! There was a small confusion with my address when ordered. They contacted me immediately to confirm before sending it out and wasting time and the headache of it going to the wrong location. Very pleasant to deal with!