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The Tack Room

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Kimberly L.
1 review
0 helpful votes
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I appreciate the free shipping and the additional savings on the seat saver. This is my first order through your company. I am deep cleaning and conditioning a saddle right now so I haven't put the seat saver in place and used it yet.

Date of experience: June 10, 2020
Charlie B.
5 reviews
0 helpful votes
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Great experience!
April 30, 2020

Great experience!
-stocked a high quality, hard to find product at a great price
-super fast shipping
-hassle free buying experience

I would buy from tackroomonline again in a heartbeat should I need any more tack :)

Date of experience: April 30, 2020
Girlie M.
1 review
0 helpful votes
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A discount and free shipping were very important to me. When I called in to ask a question, I was offered both a discount and free shipping on a qualified order. The representative was extremely helpful and said to call back if I needed any additional help during checkout. It was a pleasure to place this order today. I appreciated the personal experience talking to a real person vs an online chat.

Date of experience: October 11, 2018
Bryan D.
1 review
0 helpful votes
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My experience with The Tack Room was great
June 15, 2019

My experience with The Tack Room was great. They followed up with me on my purchase. I unfortunately ordered the incorrect size and they quickly got me the correct size. I will definitely be ordering from them again.

Thank you

Date of experience: June 15, 2019
Michelle A.
1 review
0 helpful votes
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I placed an order for a bridle for my daughter
April 22, 2020

I placed an order for a bridle for my daughter. The order was placed on a Sunday and shipped the next day. The bonus was that we received the order faster than expected. The quality of the product was great, just what we wanted. It is a pleasure to do business with a company that still values service.

Thank You!
Michelle A

Date of experience: April 22, 2020
Constance R.
1 review
0 helpful votes
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The people to whom I spoke when I ordered were pleasant, polite and informative. My negatives were regarding the product, not the personnel or the business. I will shop here again for other products in the future.

Date of experience: June 2, 2020
Devon D.
2 reviews
0 helpful votes
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Website was acting up and it took a few attempts to complete the order (it kept saying the item was not available despite it saying it was in stock). Otherwise a great experience. Very satisfied with my purchase.

Date of experience: November 23, 2019
Mary F.
1 review
0 helpful votes
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Absolutely wonderful to work with
December 19, 2018

Absolutely wonderful to work with. I had an issue w the wrong item being sent the first time but they worked with me to fix it! They were very polite and quick to get me what Inordered! Great place to purchase from!

Date of experience: December 19, 2018
Cynthia N.
3 reviews
0 helpful votes
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Good other than the description of the color was different than in the picture so I didn't get the color I really wanted. Can't really blame anyone but myself for not paying more attention. Still deciding weather or not to return.

Date of experience: January 23, 2019
Misty R.
2 reviews
0 helpful votes
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This was our first time to order from tackroomonline.com. They were wonderful! We ended up needing a smaller size and they worked with us to get the correct size and did in a very timely manner. Will definitely order from again!

Date of experience: December 8, 2018
Stacia F.
1 review
0 helpful votes
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I'm a native South Carolina girl living way out in Oregon. My small hometown is near Camden - and I was thrilled to find the tackroomonline.com. The product quality is fantastic, the website is easy to maneuver, and the shipping was fast, even though the package had to traverse the country. I will come to this website first before ordering from any other online tack store!

Date of experience: May 1, 2019
Jo A.
11 reviews
0 helpful votes
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From the moment I made the selection and placed the order it was a great experience. The birdhouse arrived in a timely manner and gift wrapped beautifully. A pleasant surprise. Thank you The Tack Room. Jo Anne, Upstate NY

Date of experience: June 8, 2020
Elizabeth D.
1 review
0 helpful votes
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Wish there was a quantity noted for the Equi Ping in the description.
I ended up ordering only one Ping, when I had purchased this item somewhere else where sold as a pair. Now I have to wait to order the other one when I purchase another item, to justify the shipping costs.

Date of experience: January 22, 2019
Yolanda C.
1 review
0 helpful votes
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Great shopping experience
April 15, 2020

Great shopping experience. I ordered the western set but, wasn't available so, a representative called me to see if I would take the english set. The representative was very pleasant and professional.

Date of experience: April 15, 2020
Jacqueline K.
1 review
0 helpful votes
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Delivery was timely, excellently packaged!
July 23, 2019

Delivery was timely, excellently packaged! This product is excellent for horses feet! Use it over the sole, the outside, filling the nail holes. It moisturizes, stops thrush, keeps feet healthy and having it delivered is the best!

Date of experience: July 23, 2019
Kathleen B.
1 review
0 helpful votes
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The half chaps I ordered did not fit so I'm not sure how I actually like the product but the customer service has been prompt and excellent and they are ordering me another pair as soon as their buyer gets back in town Monday.

Date of experience: June 19, 2020
Terry G.
17 reviews
0 helpful votes
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Great customer service
December 3, 2018

Great customer service. They called me because I listed an out of state address with an in store pickup. Wanted to make sure the info provided was correct.

Date of experience: December 3, 2018
E M.
1 review
0 helpful votes
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The Tack Room,as always, does a wonderful job
October 11, 2018

The Tack Room,as always, does a wonderful job. On-line orders from Lexington, SC, are normally received by the next day which is fabulous plus. Customer service can't be beat.

Date of experience: October 11, 2018
Graeme K.
1 review
0 helpful votes
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Fast delivery, decent choice, the only negative is that the shipping costs can be a significant proportion of the total if not actually buying very much.

Date of experience: February 27, 2020
Katelyn B.
1 review
0 helpful votes
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Great place to do business with!
December 7, 2018

Great place to do business with! Arrived faster then any other packages I ordered on the same day. The one gift was wrapped so nicely! Very easy to deal with!

Date of experience: December 7, 2018

Overview

The Tack Room has a rating of 4.9 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Tack Room most frequently mention and customer service. The Tack Room ranks 4111th among Clothing sites.

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1,001 reviews