TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
My shipment was late and I paid for shipping, so I emailed you with my concerns. I received my order and on top was a coupon for $15.00 off my next order, which covered my shipping, thanks.
In international orders, what one appreciates is the delivery time, because it evaluates the cost of freight vs the speed of delivery and in many cases the payment Is justified.
Order was cancelled and have still not received a refund.
Just received this email to confirm it was not received and I am linked to this review rating page instead.
Ordered new trout rod. Communication was good, item was back ordered, but order was filled quickly and arrived in heavy protection tube. Nice trout rod.
I need to put on your website that that stuff is shipped to the US mail and not UPS like it says on your website because I have a PO Box not a mailbox when I ship it to my Home it automatically goes to another town to the post office and not to my post office or not to my house so you need to change your website and say USPS Postal Service
The size that I thought i was buying was a little deceiving. The picture and the actually product I receive was really small. Will try again to order something.
Wish I knew how the sizes run sometimes xl is to small and
Sometimes xxl is to big. Hope the sleeves are long enough.
Size was accurate and sleeves plenty long enough
I received my order quickly. Tackle Direct was the only place that I could find the reel that I was looking for. The pricing was very reasonable and competitive.
We knew the product, so that was fine, but the shipment did not include the full item described. We emailed immediately, but did not receive an answer.
I placed order for reel, line and pole. Reel and line came but no pole. When I went to website and asked when I could expect the pole I got no response until it was shipped.
Most of the order shipped promptly. 2 rods were back ordered I understood this when I placed the order. The back order shipped when promised, and All was as I expected.
The combo I received was slightly different than what was ordered.
I thought I was getting the pursuit combo but instead I received the Passion combo with pink trim.
Ill keep this for my daughter.
My order had shown delivered however I didn't receive it on the date that it said it was delivered. I ended up getting it the Day after it had shown being delivered.
I ordered merchandise listed as available. 80% of what I ordered was shipped. The remaining 20% was out of stock. I wish I would have known that when I ordered.
Hello,
Tackle Direct was the only company I could find that had the electric fish fillet knife I need for filleting both large and small fish. High quality! Thanks for offering it for sale!
My only negative was the reel is for live bait and I am using it for lures and I just used it on a trip to Cabo San Lucas and when casting it out the switch on the back of the reel for allowing the bait to run freely which I don't use was rubbing on my knuckles and caused a bad cut on my hand I would like to return it for a reel for surf casting also the surf pole that it was the combo deal has a rubber o ring that is too large and I cannot join the two sections together without allot of back and forth motion holding onto the eyelit which over time might break. I did call you before I purchased it and explained what type of fishing I was going to use it for and you recommended it that is the only issues I had
Prices are very competitive and delivery time is exceptional. I would love to see more promo discount codes for repeat buyers. Great online tackle resource!
Very competitive prices, stock/items availability second to none, on time delivery, for almost if not everything a fisherman needs... you're in the right place!
Overall a great shopping experience! Good prices and fast shipping, I look forward to using your company in the future for my fishing needs!
- J. Fresh
Prices fair, delivery when promised. A catalog would benefit your business very well, as some folks like to thumb thru while having am coffee instead of the internet
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.