Swimsuits For All

I ordered a one-piece suit that didn't fit and returned it using the prepaid label (SOP for most clothing sales websites), was charge $7.50 handling and issued a gift card. I tried one more time for a two-piece. I'm a D cup and the bra was padded (?), which I certainly didn't need, and the shorts had no privacy panel for use as a swimsuit bottom. I paid for this return so I could get a credit card refund, but they will only issue me another gift card, which I won't use. It costs $7.50 handling for each return and I'm pretty sure I'll never get a good fit from their suits. Have filed a dispute with my credit card company, but am pretty sure I'll be out $80.

Ordered 2 swimsuits 2 months ago. Took a month for order to arrive. Swimsuits didn't fit so initiated return to exchange for a different size. It's now another month later and they still haven't confirmed they received return, never mind processed return. Filled out contact form and received automated response that they are taking up to 10 days to process orders. That was 2 days ago. Still haven't heard from real person. Never again!

Zero customer service, no one to answer the phone and if you are lucky, you will get an email response of one sentence days after sending your inquiry. Awful return policy. Return for any reason gets you website credit unless you are willing to go out and ship items back at your own expense. And for exchanges you have to purchase your new item before sending the unwanted one back and there is no way to get the same price you originally purchased at, assuming they have your size in stock to exchange. Also shipping takes much longer than the average online purchase

They shipped my order to a Walmart that's 20 miles from my home and claimed that I chose that as my delivery address. I absolutely did not.
And I didn't accidentally input that address. It's in another town and the addresses have nothing in common except for being in the same state.

The customer service rep I spoke to was dismissive and unhelpful. The email customer service was no better.

Needless to say, I do NOT recommend this company and I won't be ordering from them again.

Still waiting on my refund which it has been over 6 weeks now. When you call you wait on the hold for over 45 minutes to talk to someone who then argues with you that they sent the refund. Even the supervisor Deb said they send it on 4/15/21 but I don't have it on my credit card. Terrible customer service. I will never buy from them again and I advise you not too.

I ordered Ashley Graham executive bottoms and received high waisted briefs. Sent wrong item then told no return or refund that ladies is stealing. BEWARE unless you can afford to lose money or are happy with any item they decide to send!

I ordered over $100 in swimsuits on 3/28. They were shipped on 4/9 with an arrival date of 4/14. I still haven't received them. The last update on the tracking # is on 4/10 from Atlanta. I tried contacting customer service just to get a blanket response of delays in shipping. 2 months is completely unacceptable to still not have received what I have already paid for.

Canadians Beware... Do not order here!
Canadians beware... do not order from this company! I ordered swimwear and cover-ups from them on December 30,2019. I paid international priority express shipping cost. The order never arrived and after contacting them three times, finally on January 17, they said the parcel never left the USPS receiving in Chicago, never went through customs and must be lost. They did reimburse me, but now my vacation is 4 days away and what do I wear to the beach next week? Well, that is not their problem, apparently. They will not send a replacement by courier, they will do nothing. Very poor customer service. Will never use this company again.

All is good until you have a problem. Ordered 2 swimsuits. Received 1. Called to correct. Thought the problem was fixed until I saw $166 charge on my bank (which was even more than the original order). The company is refusing to do ANYTHING to correct their mistake. I would recommend avoiding this company for pure lack of ethics.

First I purchased 2 Tankini, material so so, the breast cups were extremely pointy and looked weird. Cost $54.13 I asked for return, it took 2 months. They deducted shipping and taxes. I get back $31.24 I'm so through. Shop local people or Amazon get prime membership.

Return policy is a joke. Must be received to warehouse within 60 days of order date. No account for post date and time. Spent 1.5 hours on phone for them to do nothing to remedy a shipping time issue. Did not receive refund after email stating I
Would receive refund.

In July of last year I purchased swimwear from Swimsuitsforall.com. The product didn't last even 6 months with the fabric being defective, even though I paid over $100 for the swimsuit. The company will not stand behind their product and keeps with their line that the product can only be returned or exchanged in the first 60 days after purchase. Stay away from the company! I wished I would have looked at reviews before purchasing from them.

I have been trying for 2 1/2 weeks to get a hold of someone in customer svc to help with a missing item. No one ever answers the phone. Ive sat on hold several times for long periods with no such luck of reaching anyone. Ive sent 3 emails & the online chat is never available. Tried today again & decided to push new orders(they answered the phone quickly there) tried to get the Rep. To help me out. All he could do was send me another cover & charge me for it & that I would have to call back & ask for a refund on the missing item. What good is that? I cant even get them to answer on a missing item. Now I have to call my credit card company & dispute a charge. If you order from this company just be aware you may or may not get your items.

I ordered my items the beginning of the month for an end of month vacation. It took them 3 weeks before they shipped my items. When I emailed asking for updates they didn't respond. When I called, I was just placed on hold. Now my order will arrive while I am already on vacation. If you want your items quickly, don't order from here! They don't care and their customer service is terrible!

Purchased a chlorine resistant 2 piece swimsuit. Used 6 times in 2 months. Color is completely faded. Called company to explain situation. Told I had 60 days from time of purchase to exchange. Did not receive swimsuit until 10 days after purchase. They used every excuse possible to disallow any type of customer satisfaction.
Told me that swimsuit is not chlorine impervious! Offered to sell me another swimsuit, same price, but would waive shipping. No thanks. DO NOT ORDER FROM THIS COMPANY!