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SwagbucksReviews 9,050

2.7

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
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Oklahoma
1 review
0 helpful votes
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Love it!
August 20, 2017

I have been with Swagbucks for years now. I plan on staying. I enjoy it very much. I like being able to earn gift cards and swagbucks to turn into gift cards for the things my family would need.

Date of experience: August 20, 2017
Arkansas
1 review
0 helpful votes
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Earning coins everyday
August 20, 2017

Correctly review this This is not letting me do poll. Do survey's. More if I can earn daily poll. I earn coins daily by doing the daily

Date of experience: August 20, 2017
Avi K. — Swagbucks Rep
over a year old

Hi Jerry! You may reach out to our friendly Customer Service here, help.swagbucks.com. The link is located at the bottom of the page for reference.

Pennsylvania
1 review
0 helpful votes
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Great way to earn a little extra cash and gift cards. Easy to use and a lot of ways to earn. It is sometimes time consuming and takes a little while to earn enough for a gift card.

Date of experience: August 20, 2017
Texas
1 review
1 helpful vote
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This is my favorite site ever! I get paid to shop, do surveys and watch videos. I have the apps on my phone and iPad. Videos are always going. My family knows that we check SB before we buy. And getting paid to search for something? AWESOME!

Date of experience: August 19, 2017
Georgia
1 review
0 helpful votes
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I like swagbucks
August 21, 2017

I enjoy swagbucks I wish there were more new offers available on a regular basis. I also wish rewards could be received quicker.

Date of experience: August 19, 2017
Oregon
1 review
0 helpful votes
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I like Swagbucks
August 20, 2017

I like Swagbucks and use it almost every day. I have a tablet that I use on Swagbucks moble apps to watch Videos, Music, Lifestyles and so much more. I have had some problems using Swagbucks on Firefox with my PC but when that happens I just switch to Google Chrome, I. E, or Microsoft edge.

Date of experience: August 19, 2017
Tennessee
1 review
0 helpful votes
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I love Swagbucks!
August 20, 2017

It's fairly easy to be able to cash out, and yes they really do cash out how ever you want. I just occasionally visit swagbucks a few times a week, and can earn gift cards that way. I have had a couple issues with surveys, but I emailed them and they fixed the problem and would even give me extra points.

Date of experience: August 19, 2017
New York
1 review
0 helpful votes
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It works, that's all i have to say. I am going to be honest, some reviews are bad and too let everyone know, no i am not sponsored or getting payed from this review. 100% Honest Review. I hope i can re-edit this later just in case if i run into issues with getting my rewards after the first two cards since apparently that is when people start not getting support. We'll see by next month.

Date of experience: August 19, 2017
Indiana
1 review
0 helpful votes
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Reliable
August 19, 2017

Its really nice to earn a small amount of extra cash on the side especially for a poor student like me. I just started like three weeks ago and got a 25$ visa card online which I spent with no issues.

Date of experience: August 19, 2017
Nevada
1 review
0 helpful votes
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Loved it
August 19, 2017

Love this website so easy and convinient to earn thanks for the opportunity to be a part of this I find everything amazing from gift cards from the way you earn your points which I think is easy to do

Date of experience: August 19, 2017
Oklahoma
1 review
0 helpful votes
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Swagbucks is a good way to earn money through easy methods of taking surveys and watching videos, among other things. The only downfall is some of the surveys being restricted or unavailable for all users.

Date of experience: August 19, 2017
Germany
1 review
0 helpful votes
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Love swagbucks
August 19, 2017

I just got my kids new backpacks! Helps at christmas too! It is easy and simple! Who can't use some easy extra cash!

Date of experience: August 19, 2017
Florida
1 review
0 helpful votes
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Always
August 19, 2017

Always have something to do weather its surveys or watching videos. And they always pay! Great survey site.

Date of experience: August 19, 2017
Oklahoma
1 review
0 helpful votes
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They are the only site thus far that has actually rewarded me! They are legit. They are super simple, straight to the point. I have yet to have any issues at all with them. I have been able to redeem a $5 mastercard for online purchases and $10 walmart card for online purchases. Diggin' iiiiiit.

Date of experience: August 19, 2017
Georgia
1 review
0 helpful votes
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Love & Rewards
August 19, 2017

I love earning points to get gift cards. You have them for so many cool places and stores. Plus all the great discounts!

Date of experience: August 19, 2017
Arizona
1 review
0 helpful votes
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A great site
August 19, 2017

I been a swagbucks member for a couple of months and I'm very happy with it. If you're consistent the points do add up. Redeeming is easy and fairly quick.

Date of experience: August 19, 2017
South Carolina
1 review
0 helpful votes
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Free money
August 19, 2017

It's an easy way to earn free money on the side. It doesn't always work perfectly and sometimes it's like pulling teeth to get rewarded for a survey or discover... but can't really complain when it's helping with the groceries!

Date of experience: August 19, 2017
Washington
1 review
0 helpful votes
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I've been using swagbucks for many years. I usually just redeem them for amazon gc. Easy to use and many ways to earn swagbucks.

Date of experience: August 19, 2017
Texas
1 review
0 helpful votes
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Lovely
August 19, 2017

The best option for me, this is fantastic page, i can win more sd and more money this is amazing i recommend this site you cant win more

Date of experience: August 19, 2017
California
1 review
7 helpful votes
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Bad customer service
August 19, 2017

I've used Swagbucks occasionally for over two months. I had no trouble getting my first two Amazon gift cards. When I had enough points for another they would not send me a pin. There seems to be no customer service at all. Other people have had this problem too I have seen on review sites. It looks like I can still donate my Swagbucks to charity which I will. And then I'm done with them. If you decide to use this site I highly suggest that you cash out each time you earn at the lowest level so that they can't shut your account without you doing tons of low paid work and then not getting paid. The surveys don't pay even close to minimum wage and getting pennies for watching videos is a joke. I'm not sure the videos would even break even with the cost of powering your computer.

Date of experience: August 19, 2017
Avi K. — Swagbucks Rep
over a year old

Hi Diane, did you reach out to our Compliance team for help with the Pin verification. If so, please send us a message with your Ticket ID and we will pass it along to them for follow-up. As a reminder, our Customer Service and Compliance teams are two separate departments. Customer Service does not handle verification issues. Compliance tickets do have a 10 business day turnaround time. We do apologize for the confusion!

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324