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SwagbucksReviews 9,050

2.7
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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
This company does not typically respond to reviews
New Jersey
1 review
0 helpful votes
Follow Paul B.
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I've been using this site for over 18 months and am extremely pleased. Many opportunities for earning swagbucks are available. My favorites are cashback on purchases and occasional surveys. Swagbucks Local is great, too. Since I travel frequently, I seek out area restaurants offering Swagbucks. Just a wonderful platform.

Date of experience: December 13, 2017
Maryland
1 review
0 helpful votes
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I love earning points and redeeming for gift cards! I'm getting paid to buy things I was going to buy anyway!

Date of experience: December 13, 2017
Illinois
1 review
0 helpful votes
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Love free gift cards
December 14, 2017

Earning enough swagbucks for a gift card can take a while if you don't want to sit at your computer for hours. It's hard to earn bonuses if you are a 3rd shift worker because all the swag codes and such only run during daytime hours while I am sleeping.

Date of experience: December 13, 2017
Illinois
1 review
0 helpful votes
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1 word! Giftcards
December 14, 2017

I love getting free gift cards. It takes a little time and work but its well worth it! I've been on SB for a couple years now and its been pretty good. I have had a few times where I didn't get bucks after a survey but customer service is always there to help.

Date of experience: December 13, 2017
District of Columbia
1 review
0 helpful votes
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I wish they would stop taking sb away that i have earned. I sign up for stuff most of the time paying for things. I also shop through them. Ill get emails saying ur points are on the way and nothing. I went into my history today and it was cleared. Why is this happening?

Date of experience: December 13, 2017
Texas
1 review
0 helpful votes
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Love earning giftcards)O(
December 13, 2017

I love earning giftcards however I really hate the surveys you answer for 15 minutes and get nothing for them not even one swagbuck!

Date of experience: December 12, 2017
Texas
1 review
0 helpful votes
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My friend recommended this site to me and ever since ive been a member, ive been extremely happy with my experience

Date of experience: December 12, 2017
California
1 review
0 helpful votes
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Pretty Good
December 13, 2017

Great way to make some extra money. I've been using it for a little while and have already made about $35.

Date of experience: December 12, 2017
California
1 review
0 helpful votes
Follow Maritza G.
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I like the choices they have to redeem the points. What I don't like is that most of the surveys say that I don't qualify for them. Points add up quickly when you can take several surveys during the week.

Date of experience: December 12, 2017
Texas
1 review
1 helpful vote
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I love free $$
December 13, 2017

I've done a lot of things to try to earn a little extra money. Swagbucks is by far the easiest, fastest and most consistent way to earn. They make it so easy... watch videos, search the web, take surveys. It doesn't get any easier. The earnings build up fast.

Date of experience: December 12, 2017
Nebraska
1 review
0 helpful votes
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It takes a few minutes out of my day to sit and do a survey to earn Swagbucks it free money just your time

Date of experience: December 12, 2017
Georgia
1 review
0 helpful votes
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Worth it!
December 13, 2017

Love redeeming my Swagbucks for Starbucks gift cards! When I have no cash to buy my coffee, I use my gift cards from Swagbucks

Date of experience: December 12, 2017
Georgia
1 review
0 helpful votes
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It is not a rip off
December 12, 2017

Swag bucks is easy to use and navigate. Absolutely love it and im sticking with it. So far i have only claimed one reward but I can't wait to claim more!

Date of experience: December 11, 2017
Canada
1 review
3 helpful votes
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Swagbucks takes advantage of people so desperate for income that they are willing to work for pennies per hour, and EVEN THEN they won't allow me to complete a single survey, always claiming at the END of the survey that "I'm not the profile they were looking for". I have now wasted countless hours trying everything possible to earn a few dollars with no luck. Swagbucks is immoral and should be shut down.

Date of experience: December 10, 2017
Pennsylvania
1 review
0 helpful votes
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HORRIBLE CUSTOMER SERVICE
December 10, 2017

I've only been apart of this site for maybe a month and twice now I've redeemed my sb for my gift cards and had nothing but issue. The first time took over 2 weeks to receive my gift codes and this last time I received my gift card code and it had a zero balance when I went to redeem it! On top of all this frustration they expect you to wait several days to get help from customer service! Ridiculous! Time to move on to an actual survey site that values customers and rewards them in a timely fashion!

Date of experience: December 10, 2017
California
1 review
0 helpful votes
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No surveys
December 10, 2017

I like swagbucks but am fed up with the surveys they always fail either waiting tell you have completed the survey to tell you that you dont qualify or that it is already full

Date of experience: December 9, 2017
Michigan
1 review
0 helpful votes
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Ching ching
December 8, 2017

Great ways to earn extra money just by taking surveys shopping and watching videos. Also they give you opportunities to get free cash

Date of experience: December 7, 2017
Florida
1 review
1 helpful vote
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Easy gift cards
December 8, 2017

Helps me, asking with other apps, cash out gift cards for my daughter's birthday and Christmas. This one takes awhile but between all the apps i use it adds up. It actually cashes out as apposed to a few others i tried that were fake.

Date of experience: December 7, 2017
Nebraska
1 review
0 helpful votes
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Love swagbucks
December 8, 2017

Love how easy it is to use. The site is easy to maneuver around. Theres days I have to work at getting my bonuses some days but well worth it. I and enjoy redeeming those gift cards to help out with bills and gifts.

Date of experience: December 7, 2017
Maryland
1 review
0 helpful votes
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User-friendly
December 7, 2017

Easy to use, no frills, a variety of ways to earn moeny, and easy redemption for cash or gift cards.

Date of experience: December 7, 2017

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324