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SwagbucksReviews 9,050

2.7
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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
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Missouri
1 review
0 helpful votes
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Needs improvement but not badit would be better if they made more ways to get points and for the items u buy more of a inventive to buy them I've spent a lot of money through my gift cards plus but for spending over 500to a thousand dollars and only getting 30 to 40 dollars which some was from polls and etc I think is a little low step it up or some other company will out pay u and u will I'm the end get put out of business also greddyneds is bad u could make more of a killing if deals where better

Date of experience: December 13, 2017
Utah
1 review
0 helpful votes
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I love Swagbucks
December 14, 2017

I use Swagbucks every single day for my search engine. I've seen other negative reviews on here but I have to say, I've never had a bit of trouble redeeming my bucks for giftcards and then using the cards. However, doing to surveys is another story! I don't spend a lot of time on them... I never seem to qualify.

Date of experience: December 13, 2017
District of Columbia
1 review
0 helpful votes
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Easy way to earn gift cards by shopping, daily polls answering surveys and watching videos! Simple to do.

Date of experience: December 13, 2017
Georgia
1 review
0 helpful votes
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I love most aspects of Swagbucks, the one thing I still have a lot to explore on the site like coupons, watch videos, etc. I will stay away from promised points for applying for credit, as I did exactly what it instructed for Fingerhut Credit Card, I did it through Swagbucks site and never received credit of 2500 points. That is a hard inquiry on my credit report, and I did not receive the promised benefit of the Swagbucks points. Customer Service said I did not apply through Swagbucks, however I did, so my answer was tough luck for this glitch, was a bummer. Lesson learned on those type of offers.

Date of experience: December 13, 2017
Colorado
1 review
0 helpful votes
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QUICK RECEIVING OF E-GIFT CARD! SO FAR VERY HAPPY! ALSO PURCHASED A GIFT CARD THAT WAS RECEIVED IMMEDIATELY WITHOUT ANY ISSUES. I WISH THERE WERE MORE SURVEYS THAT QUICKLY DETERMINED WHETHER I QUALIFIED OR NOT SO THAT I COULD BETTER USE MY TIME WHEN DOING THE SURVEYS BUT I STILL HAVE FOUND SWAGBUCKS TO BE A CREDITABLE SITE PROVIDING WHAT THEY CLAIM!

Date of experience: December 13, 2017
Illinois
1 review
0 helpful votes
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I choose the rating 5
December 14, 2017

I like swagbucks they answered all my ticket as well and now i redeemed my sb hopefully i got it with in 10 days..

Date of experience: December 13, 2017
Pennsylvania
1 review
0 helpful votes
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I love swagbucks
December 14, 2017

I love swagbucks. It stinks that a lot of surveys dont let me qualify and it takes for ever to get points, and Iv been having some issues with videos not working but otherwise swagbucks is great

Date of experience: December 13, 2017
Nevada
1 review
0 helpful votes
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I like Swagbucks but they need to pay more attention to their surveys. I use to do them all the time to earn Swagbucks but stopped due to not earning the points after spending 2 and 3 times the estimated amount of time they said theyd take. Then not to get points and then to have their customer service department half the time not issue those points. Now I just shop thru their links if they pay more than other sites and try to earn points watching videos then the app

Date of experience: December 13, 2017
Illinois
1 review
0 helpful votes
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Fix my surveys
December 14, 2017

Every day it's different. Some things work some don't. If it says it runs by itself it should run by it's self. I shouldn't have to get up and change it. Like continuous watching.

Date of experience: December 13, 2017
South Carolina
2 reviews
0 helpful votes
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Great way earn cash and gift cards. Comes in extra handy at Christmas! I have enough this year to pay for all my gifts!

Date of experience: December 13, 2017
New York
1 review
0 helpful votes
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Most of the time I don't even realize I am so close to redeeming another paypal gift card. My only suggestion is not making surveys so hard to qualify for. It'll take me about 20-30 tries before I qualify for one that is worth it. I also think the longer the survey the more SB it should be worth. 45 minute surverys for 50 SB makes no sense. The payoff should be worth the effort.

Date of experience: December 13, 2017
Michigan
1 review
0 helpful votes
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Starbucks saves the day
December 14, 2017

I use Starbucks every day since I got it.
I'm in love.
Easy to use. I'm nothing to lie and say its fun. It's surveys. But videos are look and I can even get Christmas presents this year thanks to Starbucks so. All and all its awsome.

Date of experience: December 13, 2017
Illinois
1 review
0 helpful votes
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Awesome
December 14, 2017

I enjoy the various methods in which to score ab. I appreciate being able to be rewarded for much of the shopping I already do. Thanks.

Date of experience: December 13, 2017
Florida
1 review
1 helpful vote
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Misleading.
December 13, 2017

I have tried several surveys on this site, each promising 100 swagbucks. I spend almost an hour doing the survey, only for it to tell me "not every survey can be a winner". Could have told me that an hour ago! Just there to take your information for free. I've also tried purchasing things to get swagbucks, and that never works. Now I only do free things on the site because nothing else can be trusted.

Date of experience: December 13, 2017
Pennsylvania
1 review
0 helpful votes
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Free Giftcards!
December 14, 2017

Simple to do surveys and watch videos to earn free giftcards! It is tough earning Swagbucks some days because the surveys are picky about who they left finish them. Also, some times they kick you out and you get nothing after wasting 10 minutes or so, which is very aggravating!

Date of experience: December 13, 2017
Louisiana
1 review
0 helpful votes
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This is a wonderful way to spend spare time creatively making a little cash. Love this. There are so many ways to earn from games to shopping, searching, signing up for deals giving my opinions on surveys. I feel like I'm helping the products of our future and getting paid for it.

Date of experience: December 13, 2017
Georgia
1 review
0 helpful votes
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Glad I found out about it
December 14, 2017

I work in an office environment and when I have nothing to do because my bosses are away on trips, I log in and it helps pass the time.

Date of experience: December 13, 2017
Iowa
1 review
0 helpful votes
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I love Swagbucks!
December 14, 2017

I love Swagbucks! I use it daily, although I do not use it as much as some do. I have been able to cash in gift cards to pay for SO many kids' gifts! Also, I have never waited long before a Gift Card was ready to redeem. Thank you Swagbucks!

Date of experience: December 13, 2017
Louisiana
1 review
0 helpful votes
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Swagbucks Is Real!
December 14, 2017

I have earned and received over $200 in a very short time doing surveys. It felt great earning money I made with little or no effort on my part and being able to spend on it on things I needed without having to dig in my own pocket, Swagbucks is real and a great opportunity to take advantage of for extra cash.

Date of experience: December 13, 2017
Florida
1 review
0 helpful votes
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I've found that sticking with Swagbucks has been very good. I have now earned a few hundred dollars in giftcards and look forward to earning much more in the near future. A+++++ Swagbucks

Date of experience: December 13, 2017

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324