• Svsports

Svsports

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Overview

Svsports has a rating of 2.64 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Svsports ranks 183rd among Sportswear sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
1
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What reviewers want you to know

Positive highlights

  • There is a large variety of products, the prices are competitive, and their customer service is phenomenal.

Critical highlights

No critical highlights yet

How would you rate Svsports?
Top Positive Review

“Satisfied Customer”

Jude A.
1/27/23

I ordered a pair of the Nike JR. Superbly 9 Club CR7 TF boys turf soccer shoes and the process was very smooth and the staff was helpful to make sure I received an order confirmation and i also received a discount for my next purchase

Top Critical Review

“Misleading advertisement/Sales Practice”

Anthony B.
12/26/23

Recently bought a Christmas gift for my child through SV Sports and the advertisement did not indicate any verbiage of non-returnable item and unfortunately, the item purchased was too big for my child so I wanted to return it, or have it exchanged but they would not honor it as the item is unreturnable. So I'm basically stuck with a shoe that my child cannot wear. Be cautious of buying items from this store or I highly recommend to buy your item elsewhere.

Reviews (149)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (13)
Thumbnail of user anthonyb2705
1 review
0 helpful votes
December 26th, 2023

Recently bought a Christmas gift for my child through SV Sports and the advertisement did not indicate any verbiage of non-returnable item and unfortunately, the item purchased was too big for my child so I wanted to return it, or have it exchanged but they would not honor it as the item is unreturnable. So I'm basically stuck with a shoe that my child cannot wear. Be cautious of buying items from this store or I highly recommend to buy your item elsewhere.

Tip for consumers:
No packing slip included with the shipment and finally got a hold of Customer Service and they would like me to send back the item without any return label from them and to purchase a new item prior to refunding my purchase. No guarantee that I will obtain a refund when they receive the item.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user judea59
1 review
0 helpful votes
January 27th, 2023
Verified purchase

I ordered a pair of the Nike JR. Superbly 9 Club CR7 TF boys turf soccer shoes and the process was very smooth and the staff was helpful to make sure I received an order confirmation and i also received a discount for my next purchase

Thumbnail of user sachins111
1 review
0 helpful votes
June 9th, 2023
Verified purchase

I have ordered 2 products but only 1 got delivered, however the svsports website showing both item has been delivered, The customer service is not responding to the emails.

Tip for consumers:
return/ complaint policy along with customer care is not reachable

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user alperk4
1 review
0 helpful votes
December 7th, 2022

Bought a protective headgear. The strap snap-on clip was broken. Been over a month trying to return. I was told they were reviewing it but never responded to my emails since then.
DO NOT BUY ANYTHING FROM THIS COMPANY.
No customer support. No phone number to call. Extremely frustrating to deal with.

Tip for consumers:
Just dont.

Service
Value
Shipping
Returns
Thumbnail of user myalindam
1 review
0 helpful votes
December 9th, 2021

I had to return item and company does not provide return label. I had to pay for return shipping and they rejected my refund since I had worn item for two days.

Tip for consumers:
Don’t use them. You won’t get your return handled and will have to pay for it. If worn for any amount of time they will not refund you or not exactly how it was sent to you they will not refund you.

Products used:
Nike shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosalindw73
2 reviews
0 helpful votes
August 6th, 2022

I appreciated the fact that my item was delivered before the informed delivery date.

That makes a big impact with ordering.

Thumbnail of user jessicaw1955
1 review
1 helpful vote
November 22nd, 2022

I wanted a new black and white Nike and found the Air Max SC, the reviews were good and I decided to buy it. It fits true to size but I would recommend socks that aren't too thick and they are great for walking.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidx8
David X.
15 reviews
2 helpful votes
May 2nd, 2019
Verified purchase

Customer service on the phone helped me find the shoe size I was looking for and took extra steps to help me fill my order. His help is appreciated.

Thumbnail of user trenax
TRENA X.
1 review
0 helpful votes
April 8th, 2019
Verified purchase

First order I received two left shoes, so I had to contact the company, send them back and they sent out a new order, which we just received.

Thumbnail of user scottc178
Scott C.
10 reviews
1 helpful vote
March 28th, 2019
Verified purchase

Found what I was looking for and with one-day promo got good deal as well. Even got free shipping...worked out well

Thumbnail of user marlom4
Marlo M.
2 reviews
0 helpful votes
July 7th, 2019
Verified purchase

This was my first time shopping at SVSports and the experience was great. Site was easy to navigate, my order shipped the next business day and the product was exactly what I ordered. Don't hesitate when you see something you'd like to buy. It all will be worth it.

Thumbnail of user karenc620
karen C.
3 reviews
0 helpful votes
August 2nd, 2019
Verified purchase

had to call customer service. website down, wouldn't allow me to check out, then couldn't enter credit card info, finally processed my payment

Thumbnail of user quanekav
Quaneka V.
1 review
0 helpful votes
August 2nd, 2019
Verified purchase

Pages loaded pretty slow, other than that the process was very easy. And I love the FREE shipping....thank you

Thumbnail of user ronp89
Ron P.
1 review
0 helpful votes
August 4th, 2019
Verified purchase

Extremely easy to find and place my order. SVSports was the only place I found a shoe that carried my size. Didn't realize how many people wore a size 7 1/2 in a mans shoe. I'll be back in the future.

Thumbnail of user satisfieda1
Satisfied A.
1 review
0 helpful votes
June 20th, 2019
Verified purchase

Best price we could find. Quick delivery. Came when they said it would and just three days after purchase and just in time for tryouts

Thumbnail of user lisat395
lisa T.
1 review
0 helpful votes
May 24th, 2019
Verified purchase

Checkout process on my mobile was super hitchy. Went through Amazon - but I usually never have problems on there. Dialog boxes didn't fit on my screen and and I kept getting error messages. Also the shirt I ordered didn't show the size at checkout and happened to be named s/s. Made me worried I ordered a small and I had to back out to be sure I did it all correctly. You should always include the size in the final screen before hitting confirm.

Thumbnail of user maryj210
Mary J.
17 reviews
2 helpful votes
March 28th, 2019
Verified purchase

We got our order when promised in five days. The price was the cheapest around. We saved $25. Shipping was free . We have bought Asics before and they were exactly what we wanted.

Thumbnail of user isaaca32
Isaac A.
1 review
0 helpful votes
August 16th, 2019
Verified purchase

They sent me the wrong color, I paid 8 shipping and it took me a long time to arrive and when it arrived it was not the color I had ordered, very disappointed to have bought a backpack that I thought was special for the Neon Green phosphorescent color, that's why the reason for having ordered it from there; I received a dark green backpack and although it is good quality I think that if I had wanted that color here I would have obtained it in any store. I did not want to pay another eight dollars to return it and lose 16 dollars for double shipping, the backpack only cost 36.

Thumbnail of user robertr371
Robert R.
12 reviews
0 helpful votes
August 20th, 2019
Verified purchase

New customer. Looks like good selection. Also I'm a Phillies fan and I see they carry Philadelphia sports team apparel, etc.

Thumbnail of user ericg326
ERIC G.
0 reviews
0 helpful votes
August 23rd, 2019
Verified purchase

Great prices. Free shipping.
Unfortunately, UPS delivered my package to USPS to complete the delivery.
USPS delivered it to a house a different house
In our neighborhood. Luckily we walked around and found it.
Not SVSports fault.

Thumbnail of user jenniferx14
Jennifer X.
5 reviews
1 helpful vote
September 1st, 2019
Verified purchase

Check out was fast and simple got my email verification right away. The product came on time and in perfect condition!

Thumbnail of user aidynq
Aidyn Q.
1 review
0 helpful votes
September 4th, 2019
Verified purchase

Was a bit confusing had to add my address 2xs before it allowed me to check out and wouldn't let me add 2 more shirts I wanted, so I will have to make 2 orders now lol. Thanks , Ray. C

Thumbnail of user sarab150
Sara B.
2 reviews
0 helpful votes
September 6th, 2019
Verified purchase

Sale/website is confusing-sale was advertised as BOGO, but was actually half-price. It works out the same way math-wise, but if it had been BOGO once you get to the website, it would've saved a call to customer service to verify.

Thumbnail of user janap17
JANA P.
1 review
1 helpful vote
August 10th, 2019
Verified purchase

Excellent shopping experience. I just unfortunately have to return my purchase. This particular pair of under Armour shoes run a half size small.

Thumbnail of user michaelq14
Michael Q.
10 reviews
0 helpful votes
May 21st, 2019
Verified purchase

Searched EVERYWHERE for this shoe! Not only did SVS have the shoe, customer service went to extraordinary efforts to make certain I receive the right size and color! Great price. Great customer service. Super fast delivery! Not sure there is much more. Buy SVS Online with confidence!!!!!

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