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How would you rate SurveyJunkie?
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Utah
1 review
5 helpful votes
Follow Colton E.
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Survey junkie says they will pay you a certain amount of money to do a survey and state the survey is 20 minutes long they will let you answer 15+ minutes of questions and kick u off so they don't have to pay you I've tested this many times and 80% of all their surveys do it it's not fair they are getting the answers they need and not holding up their end of the deal it happens way to much and for way to long

Date of experience: September 5, 2023
Wisconsin
1 review
2 helpful votes
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Awful
August 5, 2022

Forces you to give up phone number, address, zip code, personal bank information, ect just to earn little money. It is a site that will get you hacked and scammed for any real life possessions you may own. When I decided to finally give my information (redundantly) to claim, they took my info and forced me to speak to a scammer on the phone who then tried to hack into my bank account and take all of my money.

Date of experience: August 5, 2022
Florida
1 review
1 helpful vote
Follow Micheline L.
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User scammer
December 29, 2022

At least 3 out of 5 surveys after answering a bunch of questions, they come back and tell you that you don't qualify for this survey and give you 2-3 points instead of the 45 or more points that it offered originally. I think they are scamming people to do the surveys and not giving the published amount of points. I don't trust them.

Date of experience: December 29, 2022
New York
1 review
0 helpful votes
Follow Leslie B.
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Total BS!
July 6, 2022

Something in the back of my mind told me this couldn't be true! But, yet... I completed approx 50 surveys. I finally tried to cash out to receive a gift card and was given instructions to contact customer service. Well customer service is an online form to fill out. All I could say is... "I KNEW IT, UGH!" What a complete waste of time! Then I received an email asking me to take picture of my drivers license or Government Issues Identification and take a picture of myself and submit. Oh, Hell no! Why? Why? SMH! What a complete waste of time. If you decide to give this "company" a try... Dont wait to accumulate $6 or more dollars. Try and cash out at $5 (limit the amount of time you invest) and see how intrusive the cash-out process is. Better yet, JUST DONT DO THIS!

Date of experience: July 6, 2022
Michigan
1 review
6 helpful votes
Follow DEBORAH D.
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They are a rip off
June 28, 2019

I have been doing surveys for a while and had no problem. Well today I went to cash in and they said I violated the terms. Said would call in 15 minutes to let me know what happened. Well it's been 5 hours and nothing. If I'm been accused of some sort of violation I would like to know what it is. I'm thinking they just don't want to pay me. It's only $10.52 but I worked my butt off for that. Even if they pay me, I'm done with them. Don't you dare accuse me of something but you cant tell me what it is! BULL$#*!! Parden my language!

Date of experience: June 28, 2019
Canada
14 reviews
52 helpful votes
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Terrible
September 7, 2020

They won't give you the points when you get to the cash out part, They send a card in the mail to verify with a code because they don't believe you are who you are... Then you get the card 6 months later and your account is closed

Date of experience: September 7, 2020
New Mexico
1 review
5 helpful votes
Follow NANCY G.
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I tried the surveys and got up to $5.00. I went to redeem the points and tried through PayPal. I kept checking my bank account to see if the money had gone in and it had not. So I went to PayPal and linked my account with Survey Junkie. I thought I needed to accept the money. I noticed that there was a 16 cent deposit of money in my account one day. Then the next day I noticed it had been reversed so no money at all. This is a dishonest way of doing something. They tell you that you can get money through PayPal and then you don't.

Date of experience: July 29, 2022
Illinois
1 review
6 helpful votes
Follow James W.
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I got to the 1000 points needed to redeem for $10. They said they had to send me a verification code via phone. I put my number numerous times and never received a code. Their automated system kept resetting and I still never received a code. Support is nothing but automated responses. They're nothing but a bunch of thieves and con artists and liars.

Date of experience: September 26, 2018
Connecticut
1 review
6 helpful votes
Follow Quashanda M.
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It's very upsetting
June 30, 2022

It's very upsetting to complete a survey after doing it for 35 to 45 minutes and it says thanks for completing and doesn't give me the full points. When I contact customer service they try to make it hard for you buy asking you to pin point the survey by ID and once I finally done it they have the nerve to tell me it's through a 3rd party and they are unable to pay me for my time but can offer 30 points. How is this ok when you spent over 2hrs on two surveys that were supposed to give 75 points and 100 points? It's BS seriously not to mention customer service said 24 to 48 hours to get assistance and it took them 4 days to email me back! Deleting this BS app!

Date of experience: June 30, 2022
California
1 review
1 helpful vote
Follow John M.
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I sometimes wonder why I took the time filling out all of that profile information when I never qualify for any of the surveys I do get. It's been nothing but expired surveys and ones I've already completed or topics I've already indicated I care nothing about.

I don't drink alcohol, I don't watch television, I don't use social media, I don't care about sports - so, basically, I don't get to complete any surveys.

The ones I do manage to take will either abruptly end, accusing me of being dishonest/inconsistent/rushing, or I reach the end of 20 minutes spent answering to be told the survey's full and I don't get Jack $#*! for my time.

Some days I can spend hours attempting to complete or even qualify for a single survey and walk away with mere pennies of a pittance when the site yet again fails to properly match me with one I can spend more than 10 seconds before being told the rest of the survey will not be relevant.

If you're looking for a beer money hobby along these lines, I'd recommend Branded Surveys or some-such over this site. Not a single issue since I signed up at the same time last year, and I actually managed to casually rack up $700+ to Survey Junkie's pitiful $150~ in only a couple hours per four or five days a week ever since then.

Date of experience: November 26, 2023
New York
1 review
11 helpful votes
Follow Gisselle D.
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SurveyJunkie is just a ploy to get your information. You can not bypass the phone number part. Once you join watch how the scammers will harass you by phone. You will get 100 calls a day from Microsoft going out of business and now they want to return you some money, to the social security office, or to tell you, you owe money and they are sending the police after you.And they take all the information you give them, then tell you that you violated the rules, even though you know darn well you did not. I am going to make a complaint to the BBB for the hell of it. WORD to the wise don't give your real information.

Date of experience: March 7, 2019
Tennessee
2 reviews
5 helpful votes
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Terrible Customer Service
November 25, 2020

This company is not to be trusted. They claim no responsibility for the great wrongs that are done daily. Even if you complete a survey, you cannot be sure you will be paid for it. Many times it does not take you back to the SJ site for the reward to be added to your account. Other times, even though you have just been thanked for taking the survey, you will suddenly get a message of yikes, this survey is closed but more are available. Then why weren't you disqualified in the first few questions instead of being taken through the entire survey? You know SJ got paid for your work but if you contact them about it, their response is always, "We are not responsible for... ". Then who is? What happened to the buck stops here?

Date of experience: November 25, 2020
Nebraska
1 review
11 helpful votes
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E gift cards?
March 30, 2019

I finally was able to get a $20 gift card and I had to email them to see where the gift card was. And they responded that I have to verify over the phone to get the gift card?! What! Why do I need to do that? I don't want to call some stranger to verify when they could just email me the gift card! Is there a way to change this and make it easier for the people using the website? Does anyone else experience this?

Date of experience: March 30, 2019
Wisconsin
1 review
0 helpful votes
Follow John A S.
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Fraudulent
August 15, 2022

Do not waste your time with this app I have done 100"s of surveys went to redeem my money it said password wrong went to reset password never let me do it this was a waste of my time and they scanned me out of hours of my time

Date of experience: August 15, 2022
Ohio
1 review
5 helpful votes
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As bad as it gets!
October 26, 2020

I have been trying to cash in my points for two weeks with no luck. They say on their site that i have to be verified. (?) also that someone will return my call the same day. I have "entered the queue" three times with no return call. I have also sent them emails trying to explain my situation. No one responded to the first email and it was obvious from the response to the second that the person responding hadn't read my email. I just "entered the queue" for the third time, so I guess I'll wait and see what happens. In my opinion, don't waste your time.

Date of experience: October 26, 2020
Tennessee
1 review
7 helpful votes
Follow Darraya V.
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It's bull
November 9, 2018

I never have a problem with survey junkie till now, now I'm noticing when i complete a survey my account isn't accredited or there "third party surveys" tell me I have a received an error. AGAIN I have completed the whole survey.
This would be my third time contacting them and they keep telling me they are sorry & pretty much nothing they can do.

My pending points have been disappeared without me being accredited.

Don't WASTE YOUR TIME.
It is A SCAM!

Date of experience: November 9, 2018
Nebraska
2 reviews
21 helpful votes
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Best Survey Site!
April 14, 2019

I've been using Survey Junkie for about 3 weeks now. I have already cashed in over $44. I've tried NUMEROUS other paid survey sites, but none of them are as good as this one. And I see I a lot of complaints about customer service, etc. I have emailed them with different issues or concerns at least 5 times. I have always received a reply within a day or two. I haven't experienced any of the issues I see others complain about. My ONLY gripe is Peanutlab. Their surveys NEVER work and they NEVER redirect you back to the main Survey Junkie page when you don't qualify so you never get your 2-3 points. Now all the Peanutlab surveys tell me I've been disqualified due to inaccurate responses, which isn't true at all. I've seen complaints about Peanutlab in the reviews of nearly EVERY online survey forum. They need to be cut off.

Date of experience: April 13, 2019
California
3 reviews
22 helpful votes
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WARNING: SURVEY CHEATER
February 9, 2017

This site does not tell you that they require your cell phone number before completing the surveys. After accumulating points, I decided to redeem my points. They said a cell phone number is needed to send the verification. This inspite that we communicate through email.

Date of experience: February 9, 2017
Illinois
2 reviews
1 helpful vote
Follow David C.
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I made $715 in about 2 years then came the recertification B. S. no call blocked me and kept my $46. I am told they have 3million panelist. They better keep there balances at 0 never know when they will phase you out.

Date of experience: April 21, 2019
New York
1 review
0 helpful votes
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Best Survey Site!
April 14, 2019

SurveyJunkie is clearly the best Survey Site out there. Yes, they do from time to time lock the account for verification purposes, and yes, it sometimes can take some time to get back to you. But this is because all of the bonehead people out there that just want to make a quick buck, and that do not answer surveys honestly. You need to understand that SurveyJunkey needs to provide their customers with a quality product as well... A lot of Survey sites are just a scam to get people to sign up for junk offers, and to actually provide advertisement. But Survey Junkie is legit, as long as you answer truthfully and know that you are not gonna get rich. It takes time to work up a payout balance. Do it regularly and truthfully, and over time you can earn a nice little bit of side-cash.

Date of experience: April 14, 2019

Overview

SurveyJunkie has a rating of 1.6 stars from 362 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SurveyJunkie most frequently mention customer service, phone number and many times. SurveyJunkie ranks 219th among Survey sites.

service
107
value
110
shipping
2
returns
2
quality
109