I've been using Survey Junkie for about 3 weeks now. I have already cashed in over $44. I've tried NUMEROUS other paid survey sites, but none of them are as good as this one. And I see I a lot of complaints about customer service, etc. I have emailed them with different issues or concerns at least 5 times. I have always received a reply within a day or two. I haven't experienced any of the issues I see others complain about. My ONLY gripe is Peanutlab. Their surveys NEVER work and they NEVER redirect you back to the main Survey Junkie page when you don't qualify so you never get your 2-3 points. Now all the Peanutlab surveys tell me I've been disqualified due to inaccurate responses, which isn't true at all. I've seen complaints about Peanutlab in the reviews of nearly EVERY online survey forum. They need to be cut off.