From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy and quick thank you for the experience and help
This was a quick and painless process! I will be using again!
One of Support Pet’s main goals is to make the application process simple and fast for our loving pet parents!
Had an amazing experience with support pets. Services are super quick. Everything was taken care of.
We are so thankful to hear you found the ESA application process quick and simple.
Very pleased with my documents it has made my life so much easier
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. It is wonderful to hear you are enjoying life with your pet by your side!
Little trouble with web site…. Not sure if it went through~ it kept kicking out and/or switching screens in the middle… I'll be on the lookout for documents- hopefully it worked. Other than that~ everything was great!
Hi there! We apologize for any difficulties you had while filling out your renewal application. Please contact our customer service if you have not received your ESA approval documents as of yet. Thank you for choosing Support Pets again! We truly appreciate it. ♥
Little trouble with web site…. Nit sure if it went through~ it kept kicking up and/or switching screens in the middle… I'll be on the lookout for documents- hopefully it worked. Other than that~ everything was great!
This is something my family has wanted me to get for awhile. I'm hoping this is legit. Will see in 48 hours.
One thing would be nice is if Paper copies were sent than electronic. I'm old fashioned and like things on paper.
Welcome to our ESA Family! We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. Your approved ESA documentation will contain the license number of the doctor who reviewed and approved your request. We appreciate your feedback concerning the products we offer. We do offer the option to purchase physical ESA documents, but at an additional fee. Please contact our customer service for any questions you may have. We are here for our loving pet parents!
Things are very speedy and i cant wait to get my pet approved!
At Support Pets, one of our main goals is to make it simple and easy for loving pet parents to register their furry angels!
Simple application speedy, direct, no complications. It was a very easy application. A friend referred me to you.
Hi Albert, we are glad that you find everything simple and hassle free.
Quick and easy process. Customer service was always helpful when needed. Appreciated the discount for early renewal while still allowing the time from original application.
Hi Madison, making it quick and easy for loving pet parents to register their furry buddy as ESA is our goal.
Fast and easy and approved immediately! Just filled the application and was emailed by the next day!
Hi there! We are thrilled to hear you had no difficulties with your purchase from Support Pets. We look forward to doing business with you again!
Fast and easy and approved immediately!
Very quick. Professional company
Happy how i was treated. No non sense. Did i say how quick they were? I will recommend to everybodu who needs an emotional support pet co.
Thanks Doctor
Made me so happy
Customer w Disability
Thank you so much for such a kind and thoughtful review of our company! We truly appreciate it.
Fast and efficient service. I need the new license ad doctor letters
We are thrilled to hear your experience with Support Pets has been so great!
Excellent services and everything else that I need for my pets
We greatly appreciate your kind feedback! ♥
I was charged for 2 support vests last year but only received one. I couldn't find any way to get the 2nd vest mailed or get a refund on it. That's why I didn't buy anything additional this year besides ESA certificates.
I thought the renewal process would be easier since I'm a repeating customer had to go through everything all over again but it's still not too bad as long as it goes smoothly. I'm still waiting for my certificates to be e mailed
Great customer service thank you!
I feel happy with the outcome
Hi there! We are happy to hear your experience with our Customer Service at Support Pets was great. We hope to continue to exceed your expectations in the future. Your repeat business means the world to us!
Quick to answer, yet thorough. I received my forms in 24 hours.
We are so thankful to hear you found the ESA application process quick and simple. It is great to hear Support Pets has helped put your mind at ease. Peace of mind is a beautiful thing. ♥
Everything was so easy and convenient to follow and got to know some good news.
We are thankful to hear that you found the information on our website for Support Pets to be clear and easy to understand.
I think you guys are fantastic, and I can't wait to be able to take Loki with me everywhere and I no longer have to leave him behind...
Hi there! It is wonderful to hear our services will benefit you and your furry pal, Loki. Thank you very much for your kind comments and positive feedback.
I'm so thankful that I saw your ad on Facebook. One of the BEST things that ever happened. Kelly is so calming for me that I hardly notice my Anxieties. I appreciate having all the necessary documents that classify Kelly as an ESA. Thank You! Support Pets
It is great to know that Support Pets has been so beneficial to you and Kelly. Thank you so much for your continued support of our company and for your kind feedback.
Makes it easier to keep my companion. I can travel with him everywhere
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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