From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Everything was quick & easy to answer. Got my documents in 48 hours like I was told. Fast & efficient service. I'm one happy ESA owner
We are thrilled to hear your experience with Support Pets has been great! We hope to continue to exceed your expectations in the future.
Simple, easy and came in handy for my living situation
Your support is greatly appreciated! ♥ We are also very excited to have you part of our ESA Family!
Thank you so much for everything you have done! You have no idea how much you have helped me!
We’re very happy to hear our services have been so beneficial to you!
Phenomenal experience they made everything simple and easy for me to get all the documents for my dog
Thank you so much for your kind and thoughtful review of our company! We truly appreciate it!
They gave me the documents fast! And for only about $100 our baby is certified and it'll save us so much money@ our apartment complex. He really is emotional support, he loves hugging and all that so it's great that we can take him everywhere with us!
Our furry friends are family and should be allowed to be with us always - hassle free and on a budget!
Submitted all requirements that was requested on line. Submitted payment and in 24 hours I and my pup were approved. Which made me very happy.
Thank you so much for your kind and thoughtful review of our company!
Very fast easy process. And has already come in handy. Was told I couldn't have my Bruno with me at an establishment I explained he is an ESA and showed them the papers and they apologized and allowed him to stay with me. Thank you!
It is fantastic to hear the services we offer have already proved beneficial to you with your furry companion, Bruno.
My experience was amazing, easy and quick process.
Thank you for your kind feedback concerning our company and the application process. We truly appreciate it!
Great too deal with would definitely recommend to others who have the same medical problems as me
We are thrilled to hear you found the application process smooth. Thank you for choosing Support Pets for your medical needs and for spreading the word to others!
This experience for me was painless and simple. Only took a day to get my documents back. I would rate it overall 5/5!
Thank you sincerely for your fantastic feedback concerning the application process! We truly appreciate it!
I had some trepidation ordering through a Facebook ad, because you know what they say about things that are too good to be true. But the documents were delivered to my email within the promised 48 hours. Thank you! This will greatly improve not only my quality of life and my dog's, but will also grease the wheels of my upcoming move.
Thank you taking a chance and choosing our company for your needs. It is great to hear Support Pets has helped put your mind at ease. Good luck with your future move!
My experience with this program was very fast and effective.
Fast and Effective. Words we want to hear when it comes to our ESA application process at Support Pets! Thank you so much for your kind feedback.
Super fast and convenient. I will definitely be renewing it for years to come. All letters are legit and professional.
Hi there! We are thrilled to hear you had no difficulties with the application process at Support Pets. We look forward to doing business with you again!
The overall experience has been great super quick and painless. Although I have questions about how authentic these papers really are there were a couple things that didn't line up like the number of the doctor and liscense #. The team is looking into my issues and have been prompt with their responses.
We are happy to hear your experience with Support Pets has been positive overall! Thank you for your kind feedback.
Very helpful, fuss free application. They made my application easy and the approval came in right away. I didnt have to wait for a long time. Now, im happy i can bring my fur baby wherever i go.
Happy future travels with your fur baby! Thank you so much for your kind review!
Overall good, received within 48 hours and spoke to real people.
We are thrilled to hear your experience with Support Pets was so good!
The process was very easy and I got my documents very quickly
Fast and Easy. Words we want to hear when it comes to our ESA application process at Support Pets! Thank you so much for your kind feedback.
Just got my documents a few days ago and I am so happy thanks again
Thank you so much for choosing Support Pets!
Awesome website and timely response. The price was fair and reasonable. I was tired of having to choose between my dog Sky and a quality place to live. Now I do not have too.
It is wonderful to know you are enjoying life with your dog at your side! ♥
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! Thank you so much for your kind comments and for choosing Support Pets!