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Support PetsReviews 16,082

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,211
quality
1,493
This company responds to reviews on average within 5 days

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55,717 reviews

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North Carolina
1 review
0 helpful votes
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Mcfabulouz
August 10, 2023

So far so good... the landlord was asking me about insurance for the dog. Do I need insurance for her

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.

Texas
1 review
0 helpful votes
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Awesome!
August 10, 2023

I love Support Pets! They got me my ESA documents quickly and I also love the ID card, badge and harness that I ordered. Great quality stuff!

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your loyalty to us! We are looking forward to a longer partnership with you!

Texas
1 review
0 helpful votes
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Excellent
August 10, 2023

It was very easy to do & received my documents within 48 hours.
Well worth the money!'

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!

Oklahoma
1 review
0 helpful votes
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In conjunction with your ESA letter be sure to get a reasonable accommodation request letter. My landlord required both before they allowed my support animals.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Iowa
1 review
0 helpful votes
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Got paperwork
August 10, 2023

It is a good program But it is expensive for people that are on Disability

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

Texas
1 review
0 helpful votes
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Great service
August 10, 2023

Super quick and efficient! They approved me needing my pup for my extreme anxiety and now I can take him where needed

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting our company with your ESA needs!

Nevada
1 review
1 helpful vote
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You won't regret buying
August 10, 2023

I'm not going to lie I was a bit worried about buying the esa documents from this website. But I took the risk anyways because I was in dire need of an esa certificate for my apartment. And I can't say I regret this purchase. 10/10 would recommend. But just to give advice I would purchase this before you move into any place of yours cause the process takes a bit to verify.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness and for using our service, we will continue to improve so our partnership continues for many years!

Arkansas
1 review
0 helpful votes
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Super easy
August 10, 2023

Nice and quick and super easy no issues getting it and everyone was nice.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.

Texas
1 review
0 helpful votes
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Def recommend
August 10, 2023

No problems whatsoever. And I ran into no issues when I showed them to my landlord.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We hope our partnership could last for years.

Illinois
1 review
0 helpful votes
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A++++ service
August 10, 2023

A+++++ service! I have 2 more friends that I referred this company too and they got there ESA here too! Thank you!

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your support and kindness!

Nebraska
1 review
0 helpful votes
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Great
August 10, 2023

I like it. Just need to be able to get a hold of someone 24/7 besides that I have nothing bad to say only good.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

We're glad that you choose our company for your ESA needs! We hope our partnership could last for years!

Virginia
1 review
0 helpful votes
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Saved my life
August 10, 2023

I have been met with some distane when I bring my ESA with me. But with the help of the paperwork you provided. I haven't been harassed since.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We're glad to know that our service is helpful, and we hope our partnership could last for years.

Texas
1 review
0 helpful votes
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FAST & EASY
August 10, 2023

A fast and easy process! Documents received quickly.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!

Arkansas
1 review
0 helpful votes
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Pawesome experience here!
August 10, 2023

Never once did I run into an issue or any confusion while setting up my ESA certification. Great customer service!

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs!

Maryland
3 reviews
0 helpful votes
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Excellent experience
August 10, 2023

I got the Support Pets Package faster than I imagine. For me it is important to have my babies with me. They help me to feel calm and protected. This tool help me to keep them with me. Highly recommended.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more.

Arkansas
2 reviews
0 helpful votes
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Easy Process
August 10, 2023

Super easy process to get my girl ESA certified. Thank you!

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! An easy application process for our valued customers! We hope you find our services beneficial.

Indiana
1 review
0 helpful votes
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Kinley
August 10, 2023

Fast service and clearly written letters and paperwork. The whole process was easy and fast

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Pennsylvania
1 review
0 helpful votes
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Great!
August 10, 2023

I'm able to take my puppy anywhere I like and I've felt a lot of support being able to have him.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are so happy to hear that Support Pets could greatly serve you. Thank you for trusting us with your ESA needs!

North Carolina
1 review
0 helpful votes
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Good
August 10, 2023

Good experience from your organization. Thank you again

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Utah
1 review
0 helpful votes
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Easy and fast
August 10, 2023

It was an easy process. I got my papers within 48 hours.

Date of experience: August 10, 2023
Mary Ann G. — Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.