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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,872 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,557
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,599 reviews
How would you rate Support Pets?
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Pennsylvania
1 review
0 helpful votes
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Although it took longer than the three days they said to get my papers it was great having them because now I can have my dogs without a deposit

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Louisiana
1 review
0 helpful votes
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Quick and Easy
May 31, 2024

Very straightforward and easy to complete. I was able to get quick support as well when I reached out to customer support

Date of experience: May 21, 2024
Mary Ann G. Support Pets Rep
11 months ago

That's exactly what we aim to achieve for our valued customers, a fast and easy application process. We hope you find our services beneficial too!

Texas
1 review
0 helpful votes
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Will get again for my next pet
June 12, 2024

Passed the PetScreening process and now my pet loves with me no deposit or rent due. She's a happy doggy

Date of experience: June 2, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for loyalty, we're glad you chose our company for your ESA needs.

Michigan
1 review
0 helpful votes
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My review
April 11, 2024

I'm a returning client/customer/patient, it took way longer than I get my documents but they made sure I got them!

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for the positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.

Illinois
1 review
0 helpful votes
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Everything was very easy. The instructions were very clear and it didn't take long at all to process my application.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your convenience matters to us, we're glad that you weren't inconvenienced by our application process. Thank you for trusting Support Pets for your ESA needs!

Florida
1 review
0 helpful votes
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Easy peasy
May 7, 2024

Quick and easy! Website was very responsive, no lagging. I got the documents I needed in time for alartment shopping. Thank you!

Date of experience: April 23, 2024
Indiana
2 reviews
0 helpful votes
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Just ok
April 11, 2024

I ordered documents and I was told for almost 2 weeks that it would be another 48 hours. I did end up finally receiving them, just took forever.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for the feedback it is appreciated.

Texas
1 review
0 helpful votes
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Happy pet happy home
April 11, 2024

Support pets made it simple and easy throughout my move in with my esa pet and now we can live at home together without the stress an hassle.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We couldn't agree more! Happy pets make for happy homes indeed. Thank you for sharing this lovely sentiment with us and for trusting Support Pets for your ESA needs.

Oregon
1 review
0 helpful votes
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I was able to live comfortably with my pets with out worrying about pet rent ot deposit and whenever I had any questions you answered me right away.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Florida
1 review
0 helpful votes
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Great experience
October 1, 2023

When they sent my documents and tag to wrong address and I called them they immediately resent it to correct address and I recieved my documents and tag for my pet Luna I do want to get a tag for my pet Moon but i will have to wait till i can safe the fees.

Date of experience: October 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

Virginia
1 review
0 helpful votes
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Great service and fast response
May 29, 2024

This program helped me get a rental for myself as well as my pet and it has been great knowing that my pet can stay with me through this program.

Date of experience: May 19, 2024
Mary Ann G. Support Pets Rep
12 months ago

Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.

Missouri
1 review
0 helpful votes
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Muchas gracias
October 11, 2024

Fue de gran ayuda para mi. Muchas gracias por contestar tan pronto. Ojala pudan seguir ayudando a mas personas a tener sus peluditos a su lado.

Date of experience: October 1, 2024
Marcelino D. Support Pets Rep
7 months ago

Hola Yanay,
¡Muchas gracias por tus amables palabras! 😊 Nos alegra mucho saber que pudimos ayudarte y que ahora puedes tener a tu peludito a tu lado. Eso es lo que más nos motiva, ayudar a más personas a disfrutar del amor y apoyo de sus compañeros animales.
Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

Texas
1 review
0 helpful votes
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Very easy
July 11, 2024

It was very easy to set up and buy, quiz was fun to do an not as tedious as I thought.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

That's exactly what we aim to achieve for our valued customers, we hope you find our services beneficial too.

Minnesota
1 review
0 helpful votes
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ESA Experience
July 11, 2024

Was very easy and fast to get responses and the certification documents.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for sharing your great experience with our services, and we look forward to a longer partnership with you.

Texas
1 review
0 helpful votes
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So fast and so easy
July 11, 2024

I would recommend this to anyone it was so easy and fast to receive what I needed

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for sharing your experience with us! We're glad to hear it was quick and easy for you!

Wyoming
1 review
0 helpful votes
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The ESA note helps a lot of that struggle us with anxiety or depression that need our animals with us when we go shopping, on trip or even just the simplest tasks.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Awesome
July 11, 2024

Everything was really fast and I was not alone on this process

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're glad of your awesome experience with our services, thank you for trusting Support Pets for your ESA needs.

Arizona
1 review
0 helpful votes
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Great!
July 11, 2024

Amazing and very stress free process! Good job and great customer service!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're glad you have great experience with our services, and we look forward to a longer partnership with you.

South Carolina
2 reviews
0 helpful votes
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Very good to deal with.
July 11, 2024

Very efficient and professional.
Thorough and compassionate in dealing with this community.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for your positive feedback! We're glad you had a good experience with us.

Texas
1 review
0 helpful votes
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Simple, straightforward
July 11, 2024

All it took was answering a few questions, and everything was done in less than a week!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for your kind words! We hope you find our services beneficial too.