From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good. Great. Will use again. And again n again, again again. Thanks 😊
Super good and fast, I'm pleased. The kit arrived super fast and everything was super fast. I'm satisfied with the service.
Hello Keelyng,
Thank you for your wonderful feedback! We’re so glad we could assist you and your ESA. Have a great day!
Good experience. I got a response fast let just pray the place I'm moving to excepts the letter…🤞🏼🤞🏼🤞🏼
Hi Maria,
Your positive feedback is so motivating! Thank you for choosing us. Have a great day!
Everything went well and very happy with my service. I'm happy that my pets will now be with me all the time.
It was a very quick and easy process! I definitely would recommend!
Hello Elizabeth,
We’re thrilled you’re happy with our service! Your kind words keep us inspired. Wishing you a fantastic day!
They took kinda long but it's fine^^ happy to have My esa document
Hi Mireya,
Your positive feedback means a lot to us. We’re happy to hear that you had a good experience. Enjoy your day!
Fast and online. No going to doctor's office and waiting for forms to be done.
Hello Lona,
We’re thrilled to hear that you’re happy with our service! Your kind words mean a lot. Have an amazing day!
This is my first renewal of documents and it was very simple and fast. Thank you for your service.
I submitted the forms but have not heard from rental company if anything else is needed
Helpful and quick to answer any questions. My cats needed their rabies shot so when we got home the paperwork was here and put into safety drawes
Hi Alyce,
Your feedback is truly appreciated! We’re glad we could help. Enjoy the rest of your day!
No thank you I do not want to comment. Experience was good!
Hello Kimberly,
Your positive words bring us so much joy! Thank you for choosing us. Wishing you a great day!
Helpful, even when my landlord contacted the doctor. Very satisfied.
Hello Chase,
Thank you for your uplifting words! We’re here to support you. Wishing you a great day ahead!
Since contacting support pets everything has been simple and easy. And that's surprising since I'm not very tech savvy. From the ordering to all of my questions they have been prompt and very helpful. When I've contacted customer support they've been Johny on the spot and were always super nice even when I had problems understanding things. I'm looking forward to the trip me Lulu and Sampson are taking to Gatlinburg TN. I wouldn't be able to make this trip without them or support pets.
Hello Kip,
Your feedback made us smile! Thank you for choosing us. Have an amazing day!
Easy application and everyone was very helpful
I have been searching for a place to do this for my dog for a few years, but the thought of speaking to someone made my anxiety spiral. Process was quick, easy, and stress free.
Hello Felicita,
We’re so glad to hear you had a positive experience! Your feedback keeps us inspired. Have a lovely day!
Prompt and professional! Any chances needed to be made were easy to do and resolved!
Hi Amanda,
We’re so pleased to hear that you’re happy with our service! Your feedback keeps us motivated. Wishing you a great day!
Quick and easy process and received documents fast. I highly recommend them
Hello Kevin,
Thank you for your wonderful feedback! We’re glad we could assist you. Have a beautiful day!
Everything went smoothly! I gave my information about myself and my pets.
Hi Theresa,
Your kind words are music to our ears! Thank you for your support. Enjoy your day!
The process was quick and easy. No issues. Quick response. I recommend to everyone I know that has pets
Hello Amarily,
Thank you for your positive feedback! We’re so glad to be of service. Wishing you a wonderful day!
Dealing with depression and anxiety and going through a difficult time, they were very helpful getting my pets registered as emotional support pets.
Hi Darlene,
Thank you for sharing your positive experience! We’re thrilled to have been of help. Have a lovely day!
It was easy to some extent but then it got confusing and some responses made me feel bad that I had to chose them since I don't have that much money
I was getting real tired about paying. Pet deposits and pet fees and people giving me a hard time when I would take my pet with me places. And once I found this, it made it super simple and easy to get them registered for the certification that they needed and make my life a little easier
Hi Elissa,
Your feedback is a great reminder of why we do what we do! Thank you for your trust. Have a wonderful day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Delores,
We’re delighted to hear you’re happy with our service! Your kind words mean everything to us. Enjoy your day!