Support PetsReviews 14,225

Process is easier than I thought. Delivery time is great and they provided all information I needed.

Got approved for a new apartment and was able to keep my dog with me!

On time and very helpful when it comes to traveling with our baby.

Very neat and self explanatory. I wish there was something like a belt or collar. Instead of the bulky vest. My dog shys away from it.

It was great fast and no hassle but be aware that apartments can still refuse you because they aren't covered in the disability act.

Fast, functional and no hassle. I got what I needed for both my pets

I let mine expire for one year, and it was hard to get it redone. I had to use a different email to renew it, but then it worked quickly! The first two years I used this too, it was also a simple process.

I forgot to add my cat to my ESA! I didn't know you could have two in one! They fixed it no problem. I also go a refund for an ESA i never received :)

They got me my certificates for my cats fast and helped me when I couldn't access my email login for the site.

Great services, I was charged for things I did not order however according to customer service I will be issued a refund in 7-10 days

ESA HAS HELPED ME TREMENDOUSLY AS FAR AS THE SUPPORT WITH MY DOG AND THE EXPENSE OF RENTING AN APARTMENT, NOT HAVING TO DO THE DEPOSIT OR THE MONTHLY PET RENT. I RECOMMEND THEM HIGHLY.

I appreciate the kindness and the great bug help and the easy process and I enjoyed the live chats very much and found it helpful when it came to asking questions and getting help when I originally did not receive my documents. Tha KS for everyone's help

The service was quick n efficient & i got my documents exactly within 24 hours i was able to supply them to my leasing office 1 day after and was waived 400 depsoit & 20 pet rent per month to $0

You guys are ver prompt and helped me out so much to meet my needs. Thank you so much

The website is a little confusing but i eventually figured it out

Only problem I had was that the vest for my dog was to small, I'm the one who ordered the wrong size so thats on me 🥴

Went smoothly online, but Beware, no humans to talk to if you have an issue.
Like they email the documents but it refused to send the link to retrieve them.
So just had to wait till it all arrived in person.
At first I was so pleased! Surprised at all the great official paperwork, arrived fairly quickly, & at first thrilled with how sturdy the vest looked.
Though it fit my golden—it is so stupidly & poorly designed—no point in using it again. The worse experience ever with my dog in public. I've used a generic harness vest before with great control & my dog was so well-behaved because the vest stayed in place, & she could understand my direction as the leash connection is over the shoulders.
I saw a woman with the same support pets vest for her little dog—& she was also having a horrible time controlling her little dog as the vest spins around & for some idiot reason they put the hook for the leash at the back end of the vest instead of the shoulders? Near the butt? What were they thinking? What idiot could not study how vests work before designing this useless piece of crap? And only one strap across the tummy does nothing to stop the vest from spinning—I made it as tight as possible. The neck part is useless. Does nothing. It should connect along the bottom to the tummy strap—like every other harness vest does. It was so embarrassing as my dog felt like she was not on the leash & could not understand how to avoid my grocery cart when I could not give her direction while pulling her poor back end legs around making her spin all over the place in confusion. SO, SO DISAPPOINTED! Wasted money. Yes, I'm angry.