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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I had heard such approvals took mo the and were so expensive but Support Pets made it so quick and easy and at an affordable price too! Thank you! And thanks from my furry friend too!
Hi Jason,
We’re so glad to hear you had a positive experience. Your support means the world to us. Have an amazing day!
Hi Wendy,
Your thoughtful review made our day! Thank you for trusting us, and have a fantastic day ahead!
It's nice, easy, best they help me a lot with all my documents
Thanks
Hello Tarun,
We truly appreciate your kind words! They inspire us to keep doing our best. Have a great day!
I appreciate the time considering my request for my dog, its will mean lot to me moving forward in a new venture
Hi Diane,
Thank you for your amazing feedback! Your satisfaction is our top priority. Wishing you a beautiful day!
Expensive is all I have to say, but the review has to have 50 characters
Hello Joseph,
We’re sorry to hear about your experience. Our goal is to provide clear pricing and excellent customer service at every step. If there was any confusion or an issue with your order, please reach out to us again at info@supportpets.com or use the chat feature on our website (supportpets.com).
We’ll do our best to resolve the situation promptly. Thank you for bringing this to our attention, and we hope to make things right for you! 🐾💙
Please apply here for your own quick & easy process to get your furry loved 1 their own legal documents to be deemed an ESA
Hello William,
Your support means everything to us! Thank you for sharing your experience, and have an awesome day!
The whole process was simple and quick! I will be a forever customer.
Hello LaKeyna,
We’re thrilled to know you had a great experience! Thank you, and enjoy the rest of your day!
I needed an ESA letter immediately for my apartment building and Support Pet made it very easy to get all the documents that were required. Thank You!
Hi Manuel,
Your kind words are greatly appreciated. Thank you for trusting us, and have a fantastic day!
Your ESA service was recommended to me by a friend and I cannot be more thankful for the prompt delivery of my ESA documents. Thank you so much for offering this service!
Hello Tracy,
Thank you for sharing your positive experience! It’s always rewarding to hear such great feedback. Have a wonderful day!
Easy and fast process- Thank you! I like to be assured that I will never have to surrender my dog due to housing breed restrictions.
Hi Leigh,
Thank you for sharing your experience! 🐾💙 We’re so glad we could help make the process easy and provide peace of mind. Having your dog protected from housing breed restrictions under the Fair Housing Act (FHA) is such an important step, and we’re thrilled to be part of that for you. If you ever need assistance or have any questions, we’re here to help! 😊
Quick and easy minus the extra pop expenses along the way. Just be upfront with the whole bundle dont try to sneak in extra charges.
Hello Eric,
Thank you for your feedback! 🐾💙 We’re glad you found the process quick and easy, but we hear you about wanting more clarity on additional options. We strive to be as transparent as possible and will take your feedback to improve how we present bundle options. If you have any concerns or questions about charges, please don’t hesitate to reach out—we’re here to help! 😊
Very good…….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ……………..
Hi Edward,
We’re so happy to know we met your expectations. Thank you for your review, and enjoy your day!
After running into several roadblocks trying to get my pet registered as a support animal, this service was such a relief! The process was so quick and easy!
Hello Olivia,
Your feedback is so encouraging! Thank you for your support, and have a lovely day ahead!
The process for renewing documentations was super easy and quick! Also got reapproved and received the documents quickly!
Hi Ashley,
Thank you for sharing your positive experience! 🐾💙 We’re so glad to hear that the renewal process was quick and seamless for you, and that you received your updated documents promptly. If you ever need assistance or have any questions, we’re always here to help. Thanks for choosing us to support you and your ESA! 😊
I've used this company in the past and they were great then. And thus time as well. I would recommend them to anyone that is looking to travel with their pet or having a hard time finding/ getting into a place to live.
Hello Ashley,
Thank you for your kind review! It’s always a pleasure to serve customers like you. Have a great day!
This was so simple to figure out and I am glad that I did it so I can now have my animal with me to provide comfort and support!
Hi Kayla,
We’re grateful for your kind words. Thank you for choosing us, and have an amazing day!
The entire process from start to finish took less than 48 hours. I love the efficiency and I am so glad my pets are now certified. It's going to save me a lot of headache and trouble in the future!
Hello Kendra,
Your support brightens our day! Thank you for your kind words, and have a beautiful day!
Everything was very simple and quick and I got my legal documents very easily
Hi Brittney,
Thank you for taking the time to share your experience. It means so much to us. Have an awesome day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Hunter,
Thank you for your kind feedback! It motivates us to keep delivering the best. Have a wonderful day!