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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very easy. I have two French bulldogs that are my emotional support dogs because I'm dealing with terminal cancer. So it's very comforting to know that this place was fast and accurate.
Very easy to use and I was approved very fast.id definitely recommend it to some of my other friends.
Hello Alexis! Thank you for your feedback.
We’re glad you found the service easy to use and appreciated the fast approval process. Your recommendation means a lot to us. If you or your friends ever need assistance, we’re always here to help.
I appreciate that you all provided this service online. I'm happy that I can have my fur baby as my support pet instead of having to get another pet.
Hi Lydia! Thank you for sharing your experience.
We’re so glad we could provide a quick and convenient service for you. It’s wonderful to hear that you can keep your fur baby as your support pet. Providing accessible online services for individuals like yourself is something we’re proud to offer. If you ever need further assistance, we’re here to help.
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Hello Erica! Thank you so much for your support! We’re glad you chose us and are here if you ever need anything.
I love being able to take my poodle with me wherever I go. Thanks to ESA for making this possible.
Hello Brenda! We’re so happy to hear how much your ESA has improved your life.
It’s wonderful that you can have your poodle by your side wherever you go. Thank you for choosing us, and if you ever need anything, we’re here to help.
I had the best experience because of this program I get to now move with my dog and take him everywhere with me couldn't be anymore happier.
Hi there! We’re so glad to hear that our program helped make it possible for you to move with your dog.
It’s wonderful to know you had a great experience and that your furry companion can stay by your side. Thank you for choosing us, and if you ever need further assistance, we’re here to help.
Thank you so much. My dog is my support for severe anxiety and ptsd. This process was not stressful for me at all.
Hi Karen,
Our pleasure! We’re happy to be a part of your positive experience.
Hi Meghan! Thank you for your kind words.
We’re so glad to hear the process was fast and seamless for you, and that our team made updating your address easy. It means a lot that you trusted us again for your ESA needs. If there’s anything else we can assist with, we’re here to help.
Great! Awesome! Good Great! Awesome! Good Great! Awesome! Great! Awesome! Good
Hi Janeth! Thank you so much for the enthusiasm!
We’re glad you’re happy with the experience. If you ever need anything, we’re here to help!
Good but I already filled this out and this is very unnecessary
Hello Melinda!
Thank you for your feedback. We’re sorry for any inconvenience and appreciate you taking the time to share. If there’s anything we can assist you with, don’t hesitate to reach out. We’re here to help.
Quick no chat esa certificate. Easy pre registration/approval application
Hi Joshua! We’re glad to hear the process was quick and easy for you.
Providing a seamless, non-contact experience is what we aim for. If you need any assistance, feel free to reach out. We’re here to help.
Hello Alyssa! We’re so glad to hear you had a positive experience and that the approval process was fast and efficient.
If you ever need any further assistance, we’re here to help!
Me encanta como me explicaron paso a paso cómo obtener todos los documentos para mi mascota, todo fue rápido y fácil.
Hi Karen! Nos alegra mucho saber que tuviste una experiencia excelente y que el proceso fue claro, rápido y fácil. Si necesitas ayuda adicional o tienes alguna pregunta, estamos aquí para ayudarte. ¡Gracias por confiar en nosotros!
Very satisfied so for, things have progressed as they were explained I am lookig forward to working with this company in the future should there be a need.
Hi Barbara! Thank you for sharing your experience.
We’re so glad to hear things have progressed as expected and that having your fur baby with you will make navigating challenging situations easier. We’re here to support you now and in the future, so don’t hesitate to reach out if you need anything. Thank you for choosing us!
It was a quick and easy process! I got approved quickly. Just a quick questionnaire and wait!
Hello Amanda! We’re so glad to hear the process was quick and easy for you!
If you ever have any questions or need further assistance, we’re here to help. Thank you for choosing us!
Amazing! This is such a blessing to our family and we're so happy now!
Hi Denise! We’re so happy to hear that this has been a blessing for you and your family.
Knowing how much your pet supports you is what motivates us to help. Thank you for trusting us, and if you need anything else, we’re always here to help!
This process was very efficient and flows smoothly and walks you through each step!
Hi there Mikayla! We’re so glad to hear that the process was smooth and efficient for you!
It’s wonderful that your friend recommended us, and we’re happy we could help you get your cat ESA certified. If you need any further assistance, don’t hesitate to reach out—we’re here to help!
Easy to set up and very good contact with support people, highly recommended
Hi there! Thank you for your kind words!
We’re so glad the process was easy for you and that you had a good experience with our support team. Your love for your dog shines through, and we’re here to help whenever you need us!
Very helpful and quick instructions were easy to understand
Hi Rebecca,
Our pleasure! Your kind words encourage us to keep delivering excellence.
I had an amazing experience with Support Pets. The process of obtaining my ESA letter was straightforward, quick, and stress-free. Their team was professional, understanding, and truly cared about my needs as a pet owner. The customer support was responsive and answered all my questions in detail. My letter was accepted without any issues, which made a significant difference in my life. I highly recommend Support Pets to anyone looking for legitimate and compassionate assistance.
Hello Johana! Thank you for sharing your experience!
We’re so glad to hear that the process was straightforward and stress-free for you, and that our team was able to provide the support and understanding you needed. Knowing that your ESA letter made a positive difference in your life means so much to us. If you ever need further assistance, we’re here to help. Thank you for recommending us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kim! Thank you for sharing your experience.
We’re deeply sorry to hear about your diagnosis, but it’s heartwarming to know that your French bulldogs provide you with the emotional support and comfort you need. We’re glad we could make the process easy and provide what you needed quickly. If there’s anything more we can do to support you, don’t hesitate to reach out.