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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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You have enabled me to have my pet (my baby) with me at all times. Thank you so much! Easy process, affordable prices.
Was quick and easy. Very glad I was able to sign my fur babies up so quickly.
Hello Jason,
Our pleasure! We’re committed to ensuring you always receive the best service.
Thank you so much. This time, as well as last time, I have been able to receive my documentation very quickly and the process if very very easy. I also suffer from PTSD, something I hate to disclose to anyone, so going this route other than from the "head shrinker" is so much easier and more discreet.
Hello Diane,
Our pleasure!
Thank you so much for your kind words! 💙🐾 We're so glad to hear that the process was quick, easy, and discreet for you. Your comfort and satisfaction mean everything to us, and we appreciate you trusting us with something as important as your ESA documentation.
Thank you so much for this.loved how easy it was!Such a simple process!
Hello Colleen,
Our pleasure! Your support motivates us to continue improving every day.
Very helpful with registering 2 dogs. Thank you. Quick easy and reliable.
Hello Elizabeth,
Our pleasure! We love seeing how our service has benefited you.
Constant emails back and forth instead of talking to a live agent.
I'll try to keep this short and sweet but originally I tried to do this on my own with no luck. The vet that I went to see then referred me to Support pets and it was so easy! I got approved almost instantly and now I have my documents to take Chakra anywhere.
Hello Amanda,
Thank you for sharing your experience! 💙🐾 We’re so glad that Support Pets made the process easy for you after your initial struggles. It’s wonderful to hear that you got approved quickly and now have the documentation you need for Chakra!
Quick and easy to get my pups certified. Grateful for the opportunity to do so! They really do help alleviate my stress and anxiety.
Hi Kim,
Our pleasure! Your trust in us is something we truly value.
I wanted to be able to take my little dog with me when I went places. I seen other people with their dogs in the mall. However did not know how easy it was to get my dog registered as an ESA dog. And it was.
Hello Suzan,
Our pleasure! We take pride in delivering the best experience possible.
Was very easy to put my information in and approval was very quick.
Hello Robert,
Our pleasure! Knowing our service has made a difference is incredibly fulfilling.
It was easy exceptional and prompt will recommend to many people
Hello Maria,
Our pleasure! We look forward to continuing to support you.
Process was so easy. Got my documents very fast. Thank you. Awesome
Hello Alicia,
Our pleasure! Your words inspire us to always give our best.
I have been with Support Pets for a few years now and I can say, it has been such a relief knowing that Doctors and staff are supportive of mental health and realizing the importance of having the security of our pets in our lives who offer the support and care we need to help alleviate the challenges we face every single day while trying to cope with mental health setbacks. I don't know where I would be without my babies, and I have you to thank for helping me with this. Mental health is extremely important in everyday life, I wish it was more of a focus that was taken more seriously. I greatly appreciate you and your staff so much!
Hello Charity,
Our pleasure! Your words truly mean so much to us. 🐾💙 We’re honored to support you on your journey and to help ensure your beloved pets stay by your side. Mental health is incredibly important, and we wholeheartedly agree that it deserves more awareness and understanding. Knowing that we could provide even a little relief and security for you makes everything we do worthwhile. If you ever need anything, we’re always here for you. Sending you and your furry companions all the best!
This was my first time renewing my ESA documents for my pets and it was very quick and easy. I appreciated the reminder emails when the expiration date was approaching.
Hello Alexandria,
Our pleasure! We’re grateful for the opportunity to assist you.
A friend recommended you, so far so good. It was very easy to get certified so, I will have to see how my building at work handles it.
Very easy and quick turnaround I had my paperwork in one day!
Hello Coleen,
Our pleasure! Seeing your satisfaction makes everything we do worthwhile.
Step by step instructions.
Help when need be.
I will definitely feel better with her (Onyx) by my side. It builds my confidence up!
Hello Patricia,
Our pleasure! We love knowing that we’ve helped make things easier for you.
Easy and quick! I would recommend this for anyone that needs their pet as an emotional support animal.
Hello Julie,
Our pleasure! We’re honored to be your trusted service provider.
Hello Tonya,
Our pleasure! We’re always striving to exceed expectations, and your feedback helps us do that.
This process was quick and easy. It's amazing and feels good that I can take my animals with me to help with my anxiety and my stress level.
Answer: Hi there Please don't hesitate to contact our customer support team—they will guide and assist yo and are always happy to help. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there! We have all the prices and items on our main page. Here: https://www.supportpets.com/prices
Answer: Hi there Please don't hesitate to contact our customer support team—they will guide and assist yo and are always happy to help. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there Please don't hesitate to contact our customer support team—they will guide and assist yo and are always happy to help. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there Please don't hesitate to contact our customer support team—they will guide and assist yo and are always happy to help. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there! We have many items, bundles and prices. The cost depends entirely on what you want to buy. Here is our main page with a few prices: https://www.supportpets.com/prices If you have more questions or any doubts, please just contact us and a representative will always be there to help you. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there! We have many items, bundles and prices. The cost depends entirely on what you want to buy. Here is our main page with a few prices: https://www.supportpets.com/prices If you have more questions or any doubts, please just contact us and a representative will always be there to help you. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Please note that ESA laws apply only within the United States. Once you're flying internationally, including to the UK, airlines are not required to recognize emotional support animals under the same rules. Because each airline sets its own policies for international travel, the best next step is to contact your airline directly. They'll be able to explain what documentation is needed, any fees, and whether your ESA can travel in-cabin or must follow standard pet travel rules. Safe travels to you and your pup!
Answer: Hi there! The prices are on the on our website. Here: https://www.supportpets.com/prices If you have any doubts or questions, please contact our customer support, we're always there to assist. Thank you!
Answer: Hi there! To better assist, please reach out directly to our customer support team. They're available and ready to help you right away. Once they have your details, they'll be able to review your case and ensure your paperwork is sent as quickly as possible. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Thank you for your patience, and we look forward to resolving this for you.
Hello Sheryil,
Our pleasure! Your feedback encourages us to keep delivering excellence.