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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,545
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,498 reviews
How would you rate Support Pets?
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Virginia
1 review
0 helpful votes
Follow Everette C.
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Fast and easy!
January 1, 2025

Working with support pets is so fast and easy! Thank you for helping me make my fur baby my ESA!

Date of experience: December 22, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Everette,
Your kind words inspire us to keep doing our best! Thank you for sharing your experience, and have a lovely day!

Washington
1 review
0 helpful votes
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Great service
January 14, 2025

I have been searching for places to go with my babies and live comfortably or visit comfortably but as so many places are anti pet, it is extremely difficult. I have a hard time on my own and without my dogs by my side I can barely function with every day life. Support pets changes everything even for someone like me.

Date of experience: January 4, 2025
Marcelino D. Support Pets Rep
4 months ago

Hi Tatiana,
Thank you so much for sharing your experience with us! We're truly honored to be able to support you and your pets. We understand how important it is to have your dogs by your side, and we're thrilled to hear that our services have made a positive impact on your life. Your kind words mean a lot to us, and we appreciate you recommending us to your loved ones! We'll continue working hard to make things easier for you and others in similar situations. Thank you again for your support! 😊

Nevada
1 review
0 helpful votes
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Fast easy process
January 17, 2025

Very fast and easy process. Got my results within one day and very good price

Date of experience: January 6, 2025
Leonel N. Support Pets Rep
4 months ago

Hi! It’s great to hear that the process was quick and straightforward for you!
Getting results quickly and at a good price makes all the difference. Thank you for sharing your experience, and we wish you and your furry friend all the best!

Alabama
1 review
0 helpful votes
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Fast and efficient
November 30, 2024

Very Happy to have this service. Got taken care of in a couple of days and saved me about $400 in fees, if not more (paid $99)

Date of experience: December 1, 2024
Pennsylvania
1 review
0 helpful votes
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Good so far
December 19, 2024

I was wondering if you are sending a card for me and Spencer and Angelo. I would like to carry with me instead of letters

Date of experience: December 9, 2024
Leonel N. Support Pets Rep
5 months ago

Hello, there! Thank you for your review!

We’re glad to hear things are going well so far. We do offer ID cards for emotional support animals as an optional accessory for convenience. If you’d like to order one for Spencer and Angelo, please reach out to our support team or check our website for details. Let us know if you have any other questions—we’re here to help!

Thanks for trusting and chosing us!

Mississippi
1 review
0 helpful votes
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Good, great prices, and fast service
January 5, 2025

It was a quick and fast process. Carla was excellent in helping me out with my request

Date of experience: December 26, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Beatriz,
Thank you for your positive review! We’re so glad you had a great experience. Have a wonderful day!

Georgia
1 review
0 helpful votes
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Highly recommended
December 11, 2024

The program was simple and user-friendly. ESA documents were processed really quickly. So pleased with the wonderful customer service.

Date of experience: December 1, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Goktub,
What a wonderful message to receive! We’re thrilled to know you’re satisfied. Have a great day ahead!

Colorado
1 review
0 helpful votes
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This was very easy to understand and fill out the required information. I should have done this years ago.

Date of experience: December 1, 2024
Michigan
1 review
0 helpful votes
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Great
December 12, 2024

Super easy and efficient, just renewed my papers and never have any issues with getting approved for housing

Date of experience: December 2, 2024
Marcelino D. Support Pets Rep
5 months ago

Hi Walker,
We truly appreciate your support and are delighted to hear your feedback. Have a lovely day.

California
1 review
0 helpful votes
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Wonderful
January 17, 2025

So easy to do and be approved. Easy to renew, and the payment is on small price.

Date of experience: January 6, 2025
Leonel N. Support Pets Rep
4 months ago

Hi there! Thank you for sharing your experience!
It’s great to hear that the process was smooth and renewal was simple. We’re glad it was a stress-free experience for you. Wishing you and your companion continued comfort and support!

Oregon
1 review
0 helpful votes
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Icelan,
February 4, 2025

Very satisfied so for, things have progressed as they were explained I am lookig forward to working with this company in the future should there be a need.

Date of experience: February 4, 2025
Leonel N. Support Pets Rep
3 months ago

Hi Barbara! Thank you for sharing your experience.
We’re so glad to hear things have progressed as expected and that having your fur baby with you will make navigating challenging situations easier. We’re here to support you now and in the future, so don’t hesitate to reach out if you need anything. Thank you for choosing us!

Arizona
1 review
0 helpful votes
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Great and easy service!
January 17, 2025

Quick and painless! Everything was easy to answer and they were informative.

Date of experience: January 5, 2025
Marcelino D. Support Pets Rep
4 months ago

Hi Jennifer,
We appreciate you taking the time to leave such positive feedback! We’re so glad we could meet your needs. If you need anything at all, we’re here to help. Have a fantastic day!

Iowa
1 review
0 helpful votes
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Y'all are awesome
January 17, 2025

Thanks for the help, very attentive to details. Quick and very informative

Date of experience: January 5, 2025
Marcelino D. Support Pets Rep
4 months ago

Hi Tamara,
Thanks for your kind words! We’re thrilled to know that we made a difference for you. If you have any more questions or need assistance, we’re always here to help. Have a great day!

California
1 review
0 helpful votes
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Very quick and easy to understand
January 17, 2025

Very easy to get the process done, process went smoothly. Easy to understand instructions.

Date of experience: January 6, 2025
Leonel N. Support Pets Rep
4 months ago

Hi there! Thank you for sharing your experience!
It’s great to hear that the process was smooth and the instructions were easy to follow. Recommendations from friends are always the best compliment, and we’re glad you trusted us. Wishing you and your furry friend all the best!

Kentucky
1 review
0 helpful votes
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Easy process
January 17, 2025

Questionnaire was easy and quick to complete. The whole process was easy.

Date of experience: January 6, 2025
Leonel N. Support Pets Rep
4 months ago

Hi! It’s great to hear the process was quick and straightforward for you!
Recommendations from family mean so much, and we’re glad you had a positive experience. Wishing you and your furry companion all the best!

Thank you for trusting and chosing us!

New York
1 review
0 helpful votes
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It was well done
December 21, 2024

The issue is personal. The owner of the candidate animal must come across as in need of a support animal. You cannot be normal.

Date of experience: December 11, 2024
Marcelino D. Support Pets Rep
5 months ago

Hi Richard,
Thank you for your feedback! 🐾💙 You’re absolutely right—the process focuses on the individual’s need for an Emotional Support Animal (ESA) and ensures that the documentation is issued appropriately. If you have any other thoughts or need assistance, feel free to let us know. We’re here to help! 😊

Texas
1 review
0 helpful votes
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Love this program!
January 13, 2025

You won't be disappointed! This is my 2nd year and I will renew it every year.

Date of experience: January 3, 2025
Marcelino D. Support Pets Rep
4 months ago

Hello Amy,
We are so grateful for your positive feedback! It’s wonderful to hear that we could assist you. If you need help in the future, we’re always here to support you. Have a great day!

Colorado
1 review
0 helpful votes
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This is an amazing service.
January 14, 2025

This is a great program that has helped me for the last 4 years with my boy.

Date of experience: January 6, 2025
Marcelino D. Support Pets Rep
3 months ago

Hello Lacey,
Our pleasure! Your appreciation fuels our drive to keep improving.

Colorado
1 review
0 helpful votes
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Esa approval
January 17, 2025

Very easy to navigate and get the paper work needed for my dog.

Date of experience: January 6, 2025
Leonel N. Support Pets Rep
4 months ago

Hi there! It’s great to hear that the process was easy to navigate and you were able to get the paperwork you needed for your dog. Having everything clear and straightforward makes such a difference. Wishing you and your furry companion all the best!

Florida
1 review
0 helpful votes
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Everything is ok
January 17, 2025

Everything is ok. I don't have any problem. My experience was good.

Date of experience: January 6, 2025
Leonel N. Support Pets Rep
4 months ago

Hi there! Thank you for sharing your experience!

It’s great to hear that everything went smoothly for you. Your trust means a lot, and we’re glad we could meet your needs. Wishing you and your companion all the best moving forward!