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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Easy to get the documents needed to keep my fur babies close to me.
Hi Joslyn,
Our pleasure! It’s great to know that our service has met your expectations, and we’re committed to maintaining that level of excellence.
The idea of having my apartment tell me I can't have my pets give me so much anxiety! But I never have to feel that again! I got both of my pets registered and it was so incredibly easy!
Great, very fast, now i can take my kitten with me when I move.
Hello Cynthia,
Our pleasure! Your feedback helps us refine and enhance what we offer, and we appreciate the opportunity to serve you.
Hello there,
Our pleasure! We’re happy to know our service has been valuable to you, and we’ll continue working to provide the best experience possible.
The process was fast and easy. I would recommend to anyone to use this cite
Hi Sabrina!
We're glad to hear that the process was quick and easy for you! Thank you for your recommendation and for choosing us. If you ever need any assistance, we're here to help!
😊very helpful Maximus and I are so happy, thank you for your support 😊
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Hello Samantha!
Glad to hear you had a great experience! We appreciate your support and are here if you ever need anything!
We're thrilled to hear that you had a smooth and fast experience! Thank you for your recommendation—we truly appreciate your trust. If you ever need anything, we're here to help!
It was so nice knowing that a doctor would actually listen and understand my daily struggles. Thank you!
Hi Miranda!
We're so glad to hear that you felt heard and understood! Everyone deserves support, and we're happy we could help make the process a positive experience for you. If you ever need anything, we're here for you!
Smooth and easy to do! This is the second time I have used Support Pets and I am grateful for the ease this has brought me. I have recommended this to so many friends and family.
Hi Ashley!
Thank you for trusting us again! We're so glad to hear that the process has been smooth and easy for you. Your recommendations mean a lot, and we truly appreciate your support. If you ever need anything, we're always here to help!
They was fast and easy to work with offer tons of help and discounts
Hello Megan!
We're so glad we could provide the support you needed quickly! Making the process easy and accessible is our goal. If you ever need anything else, we're always here to help!
They are fast and it doesn't take long to get approved for a service animals
Hi Melinda!
We're glad you had a great experience and found the process quick and easy! Having your pet by your side is so important, and we're happy we could help. If you ever need anything, we're here for you!
Hello Maria!
Glad to hear you had a great experience and received your documents on time! We appreciate your trust and are here if you ever need anything in the future. Thanks for choosing us!
Great online resource. I think the website was easy to use. I think the company did a great job
Hi Michael!
We’re glad to hear that you found the process easy and that our customer service team was able to assist you! We always strive to provide a smooth experience and appreciate your patience. If you ever need anything else, we’re here to help!
The process was easy and they help you step by step so that way you know everything you doing. The who process was a breeze and I recommend it for anyone who needs it.
Hello Christopher!
Thank you for your kind words! We’re so glad you found the process easy and supportive. Our goal is to truly help people and their pets stay together, and it means a lot to hear that reflected in your experience. We appreciate your recommendation and are here for you whenever you need us!
Needed to have my dog ESA cert. Within a week. Was able to get that as soon as 2 days.
Hi Diego!
We're happy to hear that you got your ESA certification quickly and at a great price! Making the process fast and accessible is our goal. If you ever need anything, we're here to help!
Everything was outlined perfect and the on line forms easy to do
Hi there Michael!
We're so glad the process was clear and easy for you! Having the right support can make a big difference, and we're happy to be a part of that. If you ever need anything, don’t hesitate to reach out!
Very easy to obtain for my new support pet. She replaced my other dog who passed away.
Hi Dorothy!
We're so sorry for your loss, but we're glad you found a new support pet to be there for you. It’s great to hear the process was easy for you. If you ever need anything, we’re here to help!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Aimee,
Our pleasure! Your satisfaction is what drives us to keep improving, and we’re always here to help.