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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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It's ok so far Some apartments still want to charge you pet fee, pet deposit. I plan on upgrading my pet asap. Right not I'm happy with the ESA.
This is the bestest thing I could've ever done for my fur baby, now I can feel more relaxed and can take her with me where ever I go and not having to deal with pet fees is amazing! Just the joy of it all is wonderful and I can be less stressed about having her home alone, now she goes everywhere I go with ease.
It was great quick and easy they made it super easy on the website
Hi Tanner,
Our pleasure! Your feedback helps us refine and improve our service, and we’re always here to assist whenever needed.
Going on an unexpected emergency trip, I needed to get access fast to travel with my ESA pet. This company went over and beyond my expectations. To the kindness and training provided I am now able to take my ESA pet with me everywhere.
Hello Amy,
Our pleasure! We take pride in offering a seamless experience, and we’re happy to hear that it has met your needs.
The process was simple and easy. Great company to use! Definitely going to recommend
Hello Jacob,
Our pleasure! We appreciate your support and look forward to continuing to provide a great experience for you.
Esa's support animal program is absolutely wonderful they are very quick about giving you your esa letter so that you can enjoy your animals no matter where you are
Hi Wendy,
Our pleasure! Your satisfaction keeps us focused on delivering high-quality service, and we’re grateful for your feedback.
The experience was quick and easy and cost effective. Would highly recommend
Hi Sylvia,
Our pleasure! It’s always great to know that our service has been helpful, and we’re committed to maintaining that standard.
The forms were straightforward and easy to understand. The process was quick. Having this documentation is very helpful.
Hello Kamini,
Our pleasure! We value your trust and will continue working to ensure you always receive the best experience possible.
Efficient service, makes what could be a nightmare, a very simple process.
Hello Yohama,
Our pleasure! Your feedback confirms that we’re on the right track, and we’ll keep working to improve even further.
Hello Chris,
Our pleasure! Knowing that we’ve made things easier for you makes all our efforts worthwhile.
Super easy to sign up for and great service. Got my approval letter less than 24 hours after applying.
Hi Madison,
Our pleasure! We appreciate the opportunity to assist you and will continue striving to exceed expectations.
Very user friendly! Helpful information and gave good instructions!
Hello Kathleen,
Our pleasure! Your support encourages us to continue delivering a smooth and reliable experience.
I had to renew my ESA for my 2 dogs. A few simple questions and my dogs remain legal support animals.
This process seemed a little complicated but it might just be me. I'm still trying to get my stuff set up. I will be glad to have my pet with me. I hope this is a legit service.
Muchas gracias por ayudarme estoy feliz porque podré tener a mi mascota conmigo
Hello Lori,
Our pleasure! We’re happy to know that our service has been valuable, and we’ll keep focusing on providing the best experience possible.
Great got paper work with in 24 hours very fast services and response
Hello Jessica,
Our pleasure! Your feedback keeps us motivated, and we’re always looking for ways to serve you better.
Great! Good website and so easy to use and great prices! Thank you from me and my little Sadie!
Hello Stephanie,
Our pleasure! We appreciate your support and look forward to continuing to assist you in any way we can.
The experience was delightful and the people were really nice and helpful
Hello William,
Our pleasure! We’re glad to hear that our service has been useful to you, and we appreciate the opportunity to assist.
Answer: Hi there! We do offer financial aid, and you can select it right before checkout — just look for the small box you can tick to apply the discount. If you need any help finding it, we're always here to assist! Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there! Thanks for your questions, Bonnie It is necessary to contact our customer support. They will check your account, profile, purchases and then provide details in order to clarify and assist you. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there! We have all the prices and items on our main page. Here: https://www.supportpets.com/prices
Answer: Hi there Please don't hesitate to contact our customer support team—they will guide and assist yo and are always happy to help. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there Please don't hesitate to contact our customer support team—they will guide and assist yo and are always happy to help. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there Please don't hesitate to contact our customer support team—they will guide and assist yo and are always happy to help. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there! We have many items, bundles and prices. The cost depends entirely on what you want to buy. Here is our main page with a few prices: https://www.supportpets.com/prices If you have more questions or any doubts, please just contact us and a representative will always be there to help you. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Hi there! We have many items, bundles and prices. The cost depends entirely on what you want to buy. Here is our main page with a few prices: https://www.supportpets.com/prices If you have more questions or any doubts, please just contact us and a representative will always be there to help you. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us
Answer: Please note that ESA laws apply only within the United States. Once you're flying internationally, including to the UK, airlines are not required to recognize emotional support animals under the same rules. Because each airline sets its own policies for international travel, the best next step is to contact your airline directly. They'll be able to explain what documentation is needed, any fees, and whether your ESA can travel in-cabin or must follow standard pet travel rules. Safe travels to you and your pup!
Answer: Hi there! The prices are on the on our website. Here: https://www.supportpets.com/prices If you have any doubts or questions, please contact our customer support, we're always there to assist. Thank you!
Hi Rosezetta,
Our pleasure! Knowing we’ve made a positive impact keeps us motivated to deliver excellent service every day.