• superpay

superpay

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

superpay has a rating of 1.64 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. superpay ranks 115th among Survey sites.

  • Service
    16
  • Value
    17
  • Quality
    16
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
7
See all photos
How would you rate superpay?
Top Positive Review

“It was a fun little survey”

Dave H.
1/23/21

I really enjoyed this well thought out survey about yogurt and dairy creamers. It was very easy to complete too.

Top Critical Review

“Scam!”

Art V.
12/17/21

Joined here after seeing a list on reddit. Earned a few bucks and requested a payout even after successfully verifying my phone number, Next day account was frozen stating some offer verification. Wrote a ticket, still no reply. From what people have said it will take 60 days to check my honest offers if they will have any reversals or not (which have never happened ever). Stay away!

Reviews (44)

Rating

Timeframe

Other

Thumbnail of user artv32
2 reviews
21 helpful votes
December 17th, 2021
Verified purchase

Joined here after seeing a list on reddit. Earned a few bucks and requested a payout even after successfully verifying my phone number, Next day account was frozen stating some offer verification. Wrote a ticket, still no reply. From what people have said it will take 60 days to check my honest offers if they will have any reversals or not (which have never happened ever). Stay away!

Service
Value
Quality
Thumbnail of user katieheys1984
1 review
4 helpful votes
August 29th, 2023

I had a $5 survey which meant watching a video for a full hour and then answering some questions about it payment removed. When questioned they claimed that I had "not answered honestly".
Funny, as the only questions asked were "what did you think of the video" and "How likely are you to look into the product in the video now?"
Unless they can somehow read minds, how can they possibly claim they know anything about honest answers on open questions.

Thieves essentially

Service
Value
Quality
Thumbnail of user ericd1238
1 review
10 helpful votes
September 6th, 2022

Uses some suppliers that do not pay for completions of surveys even though they were completed honestly and consistently - horrible, arrogant support always putting the blame on advertisers and always treating members with suspect issues with suppliers as cheaters - instead of acknowledging that suppliers often make mistakes (false positives). More and more surveys done through this site are problematic.

Thumbnail of user amandao264
1 review
20 helpful votes
November 9th, 2020

They dont pay you instead they suspend your account saying must be verified its crappy of them to do this. I know $4 isn't much but when you are homeless living in a car every penny counts

Thumbnail of user andrewt669
2 reviews
11 helpful votes
March 8th, 2021

A couple months ago I signed up with them did a few surveys and promoted their link on my website after promises of good commissions indicated, they suspended my account and pay for "security reasons", what ever that even means cause they wouldn't even give a decent explanation... DON'T SIGN UP WITH THEM!

Thumbnail of user fairyt1
1 review
5 helpful votes
July 1st, 2022

Completely scam. After lot of reviews spend around 40 hours you will get only $10. When you try to redeem money they will will block the account. While watching videos for 8 hours and watching ad you will get 10 cents

Thumbnail of user barryg100
4 reviews
14 helpful votes
July 20th, 2020

After earning about $4 and not getting paid I inquired and got this response. They claim it takes 30-60 days to verify.

Hi,

Thank you for contacting us.

We need to verify the offers you have completed with our advertisers who supply those offers. Once the verification process is successfully completed your account will be reactivated and you can re-request payment of any balance on your account which will be issued within 24 hours of request.

Please note that while this is being carried out, you will not be able to use your account to take part in other surveys or offers, but once successfully completed, you will be able to continue as normal.

Usually this process takes between 30 and 60 days depending on how quickly our advertisers respond to our enquiries. Please contact us again in 30 days and we will hopefully be able to provide an update on whether the account can be reactivated at that point, or whether you will need to wait the full 60 days to complete the process.

Thank you for your patience while this process is completed.

Admin

Thumbnail of user darwinl20
1 review
2 helpful votes
December 22nd, 2022

They banned my account upon requesting $25 withdrawal I earned from my referrals. They have a $#*!ty phone verification process which I am not able to complete for some reason. Supposed to be an easy one but imagine I failed on it. They marked my account as cheater and banned it. They also barred me from contacting customer support.

Service
Value
Quality
Thumbnail of user bappam
2 reviews
3 helpful votes
December 18th, 2021

This site is good but has a problem, it marked me as a ''Cheater'' many times already, but from my end, I have done nothing wrong! This website has an anti-cheat system which is the worst I've seen!
I don't do any surveys on this website so I don't need to change my IP for better surveys(I earn from referrals only!) I'm a blogger I blog about Superpay.me from time to time to gain referrals!

Please Superpay.me do something about your system which is responsible for wrongly marking us as cheaters!

Service
Value
Quality
Thumbnail of user hussama20
1 review
10 helpful votes
December 3rd, 2020

I worked for 19.5$ then when I want to cash out they said my account needs verification, when I asked for a reason they didn't respond, I waited for 30 days and check with them they said you need to check again after 30 days, I checked again after 30 days, they send to me that my account is permanently banned and they steel the 19.5$
I send them a message to explore the reason the delete my account!
Best thieves ever!

Thumbnail of user mariar2304
1 review
1 helpful vote
June 2nd, 2022

Sorry, time-consuming and ends nowhere. After answering questions about yourself, your income your employment, and on and on and on, you are disqualified from taking their survey, which I don't believe, they still can use your answers, they are just not giving you credit for it or your time. The people that promote it on Youtube are also sorry!

Value
Thumbnail of user sanjays168
1 review
1 helpful vote
February 12th, 2022

Superme fraud, i done many task completed just like app install view video plus add but not get coin my account, many ticket raise but no reply this company totally fraud

Thumbnail of user ashleyt886
1 review
1 helpful vote
June 15th, 2023

Super pat me is a scam site. They pay you very little for taking surveys. Then they don't credit you. They pay you for taking surveys and then take the money back. I would not waste my time. I've spent hours taking surveys just to get no credit. Also signing up for things like the Panera drink club. And I did not get paid for that. I sent them proof that I signed up and completed it and they still denied me

Service
Value
Quality
Thumbnail of user clivea20
1 review
2 helpful votes
September 11th, 2022

Tried the site and got to $1.00 and thought I'd try to cash out to check how genuine they are. I was asked for photo ID, I sent an image of my driving license (though not happy about this) then they asked for an image of me holding the license with my face in view also. I said this was intrusive and not acceptable, then asked them to delete my account and any details they hold of mine. They said I'd have to raise a ticket to do this, seriously? No other survey site has been this bad at asking for ID, all they ask for is your PayPal address.

Avoid these people as you have no idea what they do with your personal information, I've complained to Google Play Store but as the guy who runs it is a billionaire and makes money from these dubious scammers then I don't hold out any hope of seeing my details removed from their information.

Service
Value
Quality
Thumbnail of user eriko108
1 review
0 helpful votes
January 31st, 2024

Youtubers Beware!

Total waste of time and effort! You take this tedious 30 min questionnaire only to be given.03 cents!
You only get paid if you fit a criteria! Most of the time you spend 15 mins being asked questions then you get rejected! Crap

Thumbnail of user andreg177
1 review
3 helpful votes
October 4th, 2022
Verified purchase

**Update** I reported them to the FBI. I suggest others do the same and maybe a case can be built or they will shut the site down! For all we know they could be scamming to raise funds for unsavory organizations!. They definitely are scamming because when I questioned them politely they shut me out from communicating with them.

I signed up,, made a few bucks then took the money out. I made more money then tried to take it out and was called a cheater and they kept my little $15 that I earned. I asked what's the deal? (BTW, if I earned $100 or any amount they would've kept that as well!) They said I had an old account still open which is against the rules. Well, ok but why wait until I save up money to tell me, and not give the money? But whatever, moving along they closed the current account so that I can only use the old one (2 accounts open and they call u a cheater even If you're not using 1 of the old accounts). Now the problem is I cannot log out of this "cheater account" and I am virtually stuck. Helpdesk is clueless. They keep saying to login to the other account and the conversation just goes in circles. They do pay but with an incompetent helpdesk and faulty system you won't get far here. Look at the video, it's like a horror movie that I cannot escape. And yes I cleared cookies and cache'.

Thumbnail of user bobbya21
22 reviews
78 helpful votes
July 16th, 2022

Joined this site a year ago and earned enough to cash out, they wanted more info and I submitted a ticket and said would be 60 days, well 10 plus months have passed and still in pending state, I would say stay from this scum of the earth.

Service
Value
Quality
Thumbnail of user mikem2709
1 review
1 helpful vote
May 3rd, 2021

I made about $4, then requested cashout of $3 then then the website said "you have successfuly cashout $4" after that I saw my name appear among those who just withdraw their money. The next day when I was logging in I found my account was terminated "we need to verify your account in order to to log in". What surprised me was when I saw the balance in my terminated account $5 meaning the request of my withdrawal was reversed and still put my name among those who withdraw their money. These are true scammers. I tried to follow their instructions to verify my account I provided my ID and my Address and then denied to verify saying "your address does not match the one your registered with". These people they use you and when you try to withdraw your money you spend so many hours to earn they hold your account and take your money. Don't register consider other survey websites

Thumbnail of user ianr315
1 review
0 helpful votes
February 28th, 2022

Superpayme get you to fill out surveys then tell me I do Not qualify.
Thank you for taking part in the survey but You do NOT qualify.

Tip for consumers:
avoid superpayme

Products used:
superpay me waste of time

Service
Value
Quality
Thumbnail of user lisag1705
1 review
2 helpful votes
May 10th, 2021

I signed up to SuperPayMe and I have been on the site at least 4 times for about an hour and a half each visit. I have tried multiple "paid" surveys and answered the same questions dozens of times and received just a very few points for ALL the time wasted. They really only seem to be interested in you if you have a chronic illness, want a home repair or will somehow get you to agree to have a sales person call you to try and sell you something. Its a lead generation system rolled up in a survey site. And I never could find the videos they claim you could watch, I kept getting redirected back to the surveys, most of which I didn't qualify for because I am too healthy.

Tip for consumers:
Don't waste your time

Products used:
I am giving a review of a "survey" site not a product purchased to these questions don't apply.

Service
Value
Quality
Thumbnail of user hh204
2 reviews
2 helpful votes
January 23rd, 2023

Like other people said you do a couple surveys then go through their "verification" check. They require your address on your ID to be the same as on your profile with them. They also asked me for pictures of my utility bills and of my lease agreement to further verify my account. That's where I drew the line and said No. Close my account. Customer service kept dragging on about rules reiterating rules and that they can subject people to security checks and that I shouldn't have signed up with them of I didn't want to do their security checks. Very rudely worded like that. I've sent the message six time delete the account and they're still dragging it causing me stress and anger. So TLDR I wouldn't suggest this site. They require a picture of yourself, your ID, Your utility bill, and your lease agreement to pass their verification. And the customer service doesn't know how to do their customer service job and talks down to you. Lol. I've never dealt with that before. Skip out on this site!

Tip for consumers:
Don't use this website

Service
Value
Quality
Thumbnail of user bakereric1701
1 review
1 helpful vote
July 25th, 2023

((READ)) STAY AWAY PEOPLE. They are not to be trusted. The moment I signed up red flags came out of nowhere. There was points I was supposed to get if signed up. That's what I saw! Signed up and didn't receive sht. Second red flag,did a 5min survey that lasted 50min for 20¢! They responded with that same bs 3rd party crap we all heard b4. BRANDED SURVEYS is trustworthy and number 1 in the survey world Google says that all over the place. ATTA POLL is my fav they pay instantly. Made $53 in 2 wks

Service
Value
Quality
Thumbnail of user lorybrazell15
1 review
0 helpful votes
June 25th, 2023

This is what they told me when I tried to cash out $9.04. What happened to fast pay?
OFFER VERIFICATION

Hi,

Thank you for contacting us.

Your account has been put on hold to allow us to verify the surveys/offers that you have completed with our advertisers who supply those surveys/offers.

Your payment request has been cancelled and your funds have been automatically credited back to your account at SuperPayMe. Please note that while this process is being carried out, you will be unable to use your account to take part in other surveys or offers. However, once successfully completed, you will be able to continue as normal.

Usually this process takes between 30 and 60 days depending on how quickly our advertisers respond to our inquiries. Please contact us again in 30 days and we will be able to provide an update on whether the account can be reactivated at that point, or whether you will be required to wait the full 60 days to complete the process.

Once this verification process has been successfully completed, your account will be reactivated, and you can request payment at that time, which will then be issued within 24 hours of request.

Thank you for your patience while this process is being carried out.

Thumbnail of user victora51
2 reviews
0 helpful votes
August 10th, 2023

Wastes your valuable time asking you to complete surveys. After you put in all this time and effort, you "Unfortunately, Do Not Qualify". They do this over and over again. This site is a complete waste of time and effort. Best avoided. They suck, big time! Big thumbs down!

Tip for consumers:
They suck!!

Products used:
Taking surveys

Service
Value
Quality
Thumbnail of user lk119
1 review
4 helpful votes
November 24th, 2019

I joined the site and thought their offers and rewards looked great. So, I tried a few and I think some of them credited. Then, one day, I saw (after some confusion due to a somewhat unintuitive user interface) that my account was undergoing verification checks. That was fine with me. However, after waiting a month for this check to be completed (pretty inefficient, right?), I asked for an update. They told me to wait another month. Ok, I did that. After another month passed with no news, I, again, asked for an update. A day or two later, this verbatim message appeared in my account inbox:
"PERMANENT BAN
Hi,
As a result of failing our security checks, this account is now banned permanently. All future tickets will be deleted without being read or receiving a response.
Admin"

No explanation provided. My earnings unavailable now. Perhaps, it was a mistake of mine, perhaps a miscommunication. Guess, we'll never know, especially after reading of similar scenarios others have experienced and the rather unfriendly responses of whoever responds on behalf of superpay.me. Customer no service eventually leads to company no operations.
Hope they realize that and do better.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Complete Free Paid Surveys and Easy Cash Offers to Make Money Online Free. New paid surveys are added to the site daily. Fast Payments.

How do I know I can trust these reviews about superpay?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about superpay?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business