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Supermarket Italy

How would you rate Supermarket Italy?
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Tennessee
1 review
0 helpful votes
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Surprisingly fast shipping
September 13, 2023

Site was easy to navigate and received my products pretty quickly. Would definitely use them again for other niche items. Only downside was I never received a shipping notification. Still received the items about a week after ordering, so not bad

Date of experience: September 13, 2023
Washington
1 review
0 helpful votes
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Nice Selection!
July 18, 2023

Very happy to have found some specific pantry staples that I love- while also being able to shop for some new items that are more interesting than typical American groceries. This site is a very nice way to get Italian imports!

Date of experience: July 18, 2023
Argentina
1 review
0 helpful votes
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Great online market
December 3, 2022

I'm using an Android system to make my selections and the experience is annoying because every time, when I look at any product and push back the site send me to the top of the products list. You can pay attention on this because you are loosing money and many clicks. Other everything is excellent.

Date of experience: December 3, 2022
California
2 reviews
3 helpful votes
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A taste of Italy in the States
June 3, 2023

Excellent quality but...dang, so expensive! I figure there are many expenses involved in procuring and selling these goods. It was nice to be able to taste foods I haven't had in a while, but not a luxury I can afford often.

Date of experience: June 3, 2023
Texas
1 review
0 helpful votes
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Great Job Maybeline
April 24, 2024
Updated review

Keep up the good selection of items.
As far as customer service is concerned, Maybeline kept me in the loop on my way overdue shipment. I assumed the delay was due to the SMI warehouse but when I finally received the package and noticed a gaping hole in the side of the box, I realized the problem was with our outstanding USPS. They totally bungled my order and made it look like SMI was the problem. Thanks to superior packaging, all items were fine and undamaged. Also a shout out to Angie. For her help.

Date of experience: April 14, 2024

SMI Did Their Usual Good Job of Shipping
September 29, 2023
Previous review

Shopping was easy. A few prices in my cart kept changing. It finally corrected itself. Checkout was a bit archaic and cumbersome.

FedEx shipping was a bit rough. Box was crushed on one side and had a hole in it but contents were thankfully undamaged due to your extra careful packaging.

Date of experience: September 29, 2023
Texas
1 review
0 helpful votes
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Online grocery hit!
September 30, 2023

Found the product I was looking for with easy ordering and hulk discount which was appreciated. Unfortunately two of them items were broken when received and a waste. I didn't make a claim because honestly forgot about with life til the survey email. Happy though with my order and realize it was an honest mistake with shipping.

Date of experience: August 31, 2023
California
1 review
0 helpful votes
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Great Customer Service
November 18, 2022
Updated review

Supermarket italy is so efficient and informative. I love ordering from the market. When an item was out of stock, they tracked my request and informed me as soon as the market received the item. Plus their products are of great quality! Thank you for your exceptional service to your customers.

Date of experience: November 18, 2022

Completely satisfied
January 10, 2022
Previous review

Completely satisfied. I was able to purchase the panettone that I was unable to find any where else. Thank you!

Date of experience: January 10, 2022
Wisconsin
1 review
0 helpful votes
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Product Variable
October 29, 2022

I have ordered this product for years and loved them. I know these lentils are smaller than other types, but the last two shipments, including the recent have brought very, very small ones, like tiny stones.

Date of experience: October 29, 2022
North Carolina
1 review
0 helpful votes
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Supermarket Italy is always on point!
February 7, 2023
Updated review

The selection is like no other! If you want authentic Italian products at a very reasonable price these are the folks you go through. I have shopped online at other websites (Amazon, Walmart, and others) and nothing compares to Supermarket Italy. Look for yourself and you will find that they have the best prices.

Date of experience: February 7, 2023

Quick and easy!
February 28, 2022
Previous review

Quick and easy!

Date of experience: February 28, 2022

Take your cocktails to another level
January 1, 2022
Previous review

Great selection of various maraschino cherries to take your cocktails to another level. They packaged the products with care.

Date of experience: January 1, 2022
California
1 review
0 helpful votes
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Good source, shipping is a bit dear
July 5, 2023

They have lots of good products, and the pricing is fair, but try to buy enough to get a deal on shipping, because for a single product purchase it's expensive. The item, in a glass bottle, was packaged securely and arrived in perfect condition.

Date of experience: July 5, 2023
Oregon
1 review
0 helpful votes
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A Little Bit of Italy
March 4, 2024

Very excited to receive my first order. A few items that I really enjoyed during our visit to Italy. Unfortunately a couple of items were not included, but I did receive an email notice and refund prior to my delivery arriving which was appreciated.

Date of experience: March 4, 2024
Florida
1 review
0 helpful votes
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Another great order
June 19, 2023

I was worried with this order because of the amount of pasta in it but the whole order was impeccably packed such that only 2 pieces of pasta broke out of 6 packages I ordered. Your prices are better than Amazon and the flat rate shipping makes ordering a breeze. Extra points for the sheer variety of gluten free pasta you carry.

Date of experience: June 19, 2023
Massachusetts
1 review
0 helpful votes
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Delicious cookies-great service!
November 22, 2021

Have ordered from you previously and always return because I appreciate your service. Great pricing, careful packaging and packing, and prompt delivery. Your incentive program is nice too and gives me one more reason to keep coming back. Thank you!

Date of experience: November 22, 2021
Massachusetts
1 review
0 helpful votes
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High quality at a fair price
October 9, 2023

I discovered this site while looking for candied citrus peel for making fruitcake. Their dried peel is superior to any I have seen over many years. I especially like how groceries on this site can be perused by regions. I will definitely be back to try more items as I was very satisfied with the candied peel, tea, and cinnamon sticks that I purchased.

Date of experience: October 9, 2023
California
2 reviews
0 helpful votes
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Everything was great with the order, but the packaging of the bottles was heavily reliant on bubble wrap. Lots of it. Which, considering its glass bottles, is better than the alternative (broken product). However, it would be great if they used something more environmentally friendly because I'm going to be ordering a lot of these bitters.

Date of experience: May 5, 2022
Illinois
1 review
0 helpful votes
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Thank you!
October 13, 2021

Last delivery very unhappy.
The delivery service left my package outside the building.
I reside in a 45 stories high rise.
Anybody could have taken that package.
It should be left with the doorman of the receiving room was closed.
I hope it will not happen this time.
Thank you!

Date of experience: September 13, 2021
Maryland
1 review
0 helpful votes
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Thank you
March 5, 2023

I grew up in areas with Italian markets and haven't been able to continue my traditional holiday baking since I moved. I was so grateful to find your shop, with every item I've been looking for and more at reasonable prices. Thank you for allowing me to feel myself again.

Date of experience: March 5, 2023
Pennsylvania
1 review
0 helpful votes
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My mistakes
December 4, 2023

I ordered 3 bottles of Grenadine by mistake. I am visually impaired and haven no use for grenadine so I returned them but have not heard anything back as far as credit.if there was any chance I could have used them I would have kept them because it cost me $15 in shipping to return them. My stupid!

Date of experience: December 4, 2023
Colorado
1 review
0 helpful votes
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Easy to order by Country.
December 21, 2023

Everything is organized and easy to find. I just searched by Country and Clearance to find the items I wanted. I also found some tasty surprises.
Big thank you to the warehouse crew. Every item of sweets was wrapped in bubble wrap. My bread was cushioned with recyclable paper. I appreciate the extra care taken.

Date of experience: December 21, 2023
Illinois
1 review
0 helpful votes
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Great Website
August 29, 2019

This website focuses on gourmet italian food. They offer a wide variety from cheeses and prosciutto to coffee and pantry items. I order from them frequently because they ship fast and have very low prices

Date of experience: August 28, 2019

Overview

Supermarket Italy has a rating of 4.3 stars from 4,821 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 1st among Grocery sites.

service
524
value
9
shipping
8
returns
5
quality
4,705

Instant Feedback

17,184 reviews