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Supermarket Italy

How would you rate Supermarket Italy?
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Texas
1 review
0 helpful votes
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Pleased customer.
October 22, 2023
Updated review

My wife and I are from New York City. We now live in North Carolina. We love it here but it is difficult to get good Italian food supplies. We are so grateful that we discovered Supermarket Italy. We can count on them for getting us quality Italian foods at a reasonable price with prompt service.

Date of experience: October 22, 2023

Checkout to long
April 30, 2022
Previous review

Checkout to long.

Date of experience: March 31, 2022

I have never been disappointed
August 24, 2021
Previous review

I have never been disappointed.

Date of experience: August 24, 2021
Colorado
2 reviews
0 helpful votes
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Great
September 2, 2023

Best price and great experience. The last place i ordered from delivered in a open bag all in pieces. It just did not feel safe to eat. We did try the other brand. I really didn't want to cause they were open but took very small bite and was stale. I opened these sealed packages no broken shells.Packed wonderfully and so tasty. Thank you

Date of experience: September 2, 2023
Missouri
1 review
0 helpful votes
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I love this company
August 29, 2021

When they have what I want in stock, this company provides a great product at a very good price and quick delivery. Bonus points for the super secure delivery, no skimping on the bubble wrap! Thank you!

Date of experience: August 29, 2021
Colorado
1 review
0 helpful votes
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Love the Pickled Garlic
February 12, 2023
Updated review

It's always easy to order. I'd definitely like to try the pickled garlic in oil, but my order was refunded for this one item. It must be out of stock. Looking forward to trying my purchase, I just haven't had a chance yet.

Date of experience: February 12, 2023

Great Site
November 28, 2022
Previous review

It was easy to select what I wanted and pay. Reasonably priced, too.

Date of experience: November 28, 2022

I had a great experience with my first order in November
December 31, 2021
Previous review

I had a great experience with my first order in November. Items were packed well and shipped quickly.

Date of experience: December 31, 2021

Great snack
November 26, 2021
Previous review

I like this brand. They taste good and the price is right.

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
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Excellent online shopping store
March 21, 2022

Best Price and easy to order. This is my first time experience shopping as Supermarket Italy and was surprise at the most wonderful selection and quantities of products sold here. Plan to be a regular customer

Date of experience: March 21, 2022
Pennsylvania
1 review
0 helpful votes
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Fast service. Lots of choices
November 5, 2022

Wonderful Italian products. A lot of choices. My order was delivered quickly and the items were packed with so much care. I will definitely order from Supermarket Italy as my "go-to" place for real Italian food.

Date of experience: November 5, 2022
Pennsylvania
1 review
0 helpful votes
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Items were omitted and received a refund
December 13, 2022
Updated review

Love Super Market Italy however did not receive part of my order; instead received a refund due to out of stock. I really wanted the items (ordered 4) since they were on sale, the total gave me free shipping, use regularly and they're still advertised as on sale and in stock.

Date of experience: December 13, 2022

Love shopping on this site!
May 25, 2022
Previous review

Love shopping on this site!

Date of experience: May 25, 2022
Colorado
1 review
0 helpful votes
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Products arrived damaged
August 11, 2021

Finding products and ordering online was fine. Previous shipments have worked out okay. This shipment was well packaged, but the contents were very badly banged up. The olive oil can is severely dented, and many of the cookies are crushed or broken.

Date of experience: July 12, 2021
Florida
1 review
0 helpful votes
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Rosales original sweet olive oil tortas
August 10, 2023

Perfect! These are only sold in one market which is 45 mins away. Do I looked them up on line ordered from a different site, took over 2 weeks to get and they were all broken and crushed. Supermarket Italy's cane within a week and not a one was broken or crunched! Will definitely order from this site again.

Date of experience: August 10, 2023
California
3 reviews
1 helpful vote
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Never go anywhere else...
October 22, 2022
Updated review

I have purchased your stuff before always good, you cannot find one gallon sizes in stores, we go thru lots of Olive oil it makes sense to buy in bulk, way more economical. I'll keep going back as long as you still have your products. Thanks, JW

Date of experience: October 22, 2022

It was easy to follow
May 6, 2022
Previous review

It was easy to follow

Date of experience: May 6, 2022
New Jersey
1 review
0 helpful votes
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An almost flawless experience
November 8, 2023

Everything is great, but I wish I knew a little better estimated delivery date. Turns out, we received the package in 3 days, which i would consider quite prompt, and i was happy with that time frame. Just that it would have been nice to have a shipping update or tracking number when it shipped. Besides that, website worked fine, ordering was not complicated, no overbearing suggestions or ads. Clean and quick ordering experience.

Date of experience: November 8, 2023
Florida
1 review
0 helpful votes
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Fee Bros
January 16, 2023

I just hope it all gets here by mon... They don't include a tracking number or even a carrier so you kinda guess when things will arrive from when things get popped in the post on their end, and wound up arriving before even I anticipated!

Date of experience: January 16, 2023
California
1 review
0 helpful votes
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Great finds
December 7, 2022

I like this market, items that are not readily available elsewhere. Prices are fair. Customer service via text is a bit slow and back and forth, can't always get questions answered quickly. But overall I am satisfied with the experience, i will continue to come back for those special items.

Date of experience: December 7, 2022
Washington
1 review
0 helpful votes
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Web and QC issues
February 6, 2024

When I purchased there was no way to apply the welcome code at checkout. You can easily stop the automated engagement with the offering or adjust the promotion/gift card input area on the checkout page to take promo codes.

Upon the order's arrival I received two damaged products, I've sent an email and images and hope this will be resolved soon.

Date of experience: January 30, 2024
Texas
1 review
0 helpful votes
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Buyer
November 8, 2021

Arrived a day early. Very well packed and was very cool with ice packs still frozen. Would buy from them again. I bought a 9 pound wheel of stilton and they e-mailed me to ask if they could substitute two 4.5 pound wheels. Very considerate as they did not want to ship something other than what was described on their website.

Date of experience: November 8, 2021
Wisconsin
1 review
0 helpful votes
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Forever Client
May 10, 2023

Supermarket Italy has fantastic products and really super prices. I had a problem with an online order and I left them an email late at night. Not only did I get an early morning response but they took care of the problem before even letting me know. Awesome customer service!

Date of experience: May 10, 2023
Nebraska
1 review
0 helpful votes
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Great product at a reasonable price.
December 6, 2021

Great product at a reasonable price. Not sure if I got the email confirmation and receipt by email. Tracking information upon ordering would be helpful to. Product arrived 1 day after the scheduled delivery date.

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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First-time buyer with supermarket Italy
February 16, 2023

I would highly recommend supermarket Italy! Incredibly quick shipping! Items were very well packaged and secured. I will definitely be a repeat customer at supermarket Italy! There my go to guys for acacia tree honey...

Date of experience: February 16, 2023
New York
1 review
0 helpful votes
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Great products &service
September 12, 2021

I ordered Caputo 00 pizzeria flour from supermarket Italy. The price was cheaper than where I have been buying from. This flour is top notch when using it in a wood oven like mine the temperature gets to about 1000 degrees. The service is fast one day and it at my door. I wont buy anywhere else.

Date of experience: September 12, 2021
Massachusetts
1 review
0 helpful votes
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Satisfaction plus!
November 15, 2021

Absolutely love all the products I received. The online shopping was easy and delivery was fast. Great pride was taking with the items shipped as they were very well wrapped and neatly placed in the box! I'am planning on ordering a few hard to find items for gift giving. Thank you Supermarket Italy!

Date of experience: November 15, 2021

Overview

Supermarket Italy has a rating of 4.3 stars from 4,821 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 1st among Grocery sites.

service
524
value
9
shipping
8
returns
5
quality
4,705

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17,184 reviews