From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Purchase and checkout was easy
The diamond studs very pretty, my wife liked a lot
Disappointed in clasp. Necklace is OK for the price
I received my order a lot faster than I anticipated, and I'm very satisfied with my earrings.
Waited along time asp when my partner birthday was 2 weeks ago.
Easy access to website and ordering process. I loved the discounted prices. The integrity of the merchandise is second to none.
Purchase was easy but shipping was slower tha expected
They were exactly what I expected. Nice quality for the $$..
Good experience shopping not satisfied with bracelet just small for me
Love it. It is very detailed and intricate. It' s a gift
I am a repeat customer and appreciate the offerings and speedy delivery.
Ordering was simple, making a decision on the items is hard! Everything is beautiful!
I'm so happy with my purchase. Even more beautiful in person. Thank You. This jewerly will up my fashion game!
Site easily navigated, thought hassle free until I received my order!
Got here fast. Gems are really beauty. Just not screw backs like was advertised
I can write that SuperJeweler is really a great place. When I have to make a present for my girlfriend I always go here and every time find what she will like. And It's very important because if she is happy I'm happy too.
Holding back 1 star to see if shipping is faster this time. My last order took an unnecessarily long time. Update: shipping was on point, product is stunning! Thanks SJ for helping make my 5th wedding anniversary one to remember for my wife!
Not keen on teaser prices that doesn't match carat weight of featured item. Page design is too crowded.
Second time customer. Excellent prices & a solid earring.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members