Super 8 by Wyndham

Online this place looked decent. Was just for one night, but when we got there it was nothing like what it shows online. This place was truly a nightmare of disgusting. Online shows a very nice pool but it's actually a giant dirty puddle with a cover. I didn't even want to stay after seeing everything but they said they couldn't refund me. Aside the room being nasty, the tv wasn't working, broken smoke detector and other holes in the walls. The bathroom sink had a leak underneath and when I looked there was duct tape around the pipe as a "fix". Not to mention some dead and live bugs.

The place smells like 20yr old cigarette smoke. Made me sick The bedding is stained! Pillows have slobber marks on them. Ironing board no iron. No cofffee pot, no lamps and no phone. Chair has cigarette burns in it. Security lock broke. Bad area! Wash cloths and towels are stained " look dirty" went to Walmart and bought a sheet to put over bed & got blanket outta my car. Scared to go to sleep! Creepy here

Employees are terrible, terrible management, seem to all be strung out on meth, found bedbugs 2 out of three rooms and when told there is bugs they act like I'm lying and don't want to move me, even brought them a bug as evidence, never had bugs in my life. Manager told me to leave if I don't like it and persistently acted like I was the problem and got nothing but attitude from her, when told I can write a review about it she says she doesn't care, Wi-Fi hasn't worked in a week, appliances, furniture and fixtures are falling apart, holes in walls also MOLD. There's my two cents and that's how much it should have cost to stay in this dump, I find it hilarious this place is still running. Rapid City South Dakota North side. Any place is better than here, out of the three rooms they're all in bad shape

Not the best. I would bring my Clorox wipes to clean my room when I got there. I stayed several months for 12+ days each month, they are refusing to pay my travel agent who booked my stay. They have refused to give me a business card from the manager nor will they give a number to call to speak with the manager. Travel agent will not be paid. Can this be called stealing?

Many things went wrong with our stay there on 1-1-2018.
1) In order to avoid honoring 2 coupons, they said that they only had 1 of the coupon rooms available when we checked in, after being told that they had 2 rooms on the phone 11 minutes earlier, so our party of 3 adults and 2 children, was split between 2 floors.
2) The 2 year old in our group found a dirty steak knife that had dried bug feces on it on the shelf of a night stand in 1 of our rooms which also had bugs that looked like wood roaches. When we called the front desk the girl acted like she was shocked and said that she would text her manager, later in the evening she informed us that her manager would deal with the issue when she comes back to work in 2 days.
3) The other room that we had the bathroom floor felt squishy and when someone was in the tub, it felt like you were going to fall through the floor.

We have stayed at other Super8 hotels and were happy with them, but can't recommend the Super8 Wyndham in Laramie, WY.
Things wrong:
1. Security lock missing
2. Dead bug under mattress cover
3. Outlets were loose
4. Not many outlets
5. Cold water was hard to adjust in the shower

Dirty floors broken lamp heater not plugged in ad says free breakfast none towels stained and worn out black mold on tub shower rod ready to fall off wall. Not worth the price if free

So I booked through super 8. Hotel 98.00 tax and everything included. Got there and they charged me 149.00. They said the on line wasn't the correct charge! BATE and SWITCH! I have the email confirmation. Very dishonest! I will never stay here again! Tell everybody do not stay at super 8! This one is in Marana Arizona on crackle Barrel Road.

We stopped for the night as we travelled north to the birth of our great grandson. The refrigerator smelled like something died in it, the walls had streaks running down throughout, hole in drywall, used soap bottles, many issues. They up charged from what was advertised.

It was late and weather was getting bad. Jan. 11,2024. No choice as where to stay. I had stayed many times at Super 8. This motel had no blankets on bed and no extras in dressers. No phone in room, The water in shower never got hot and the heater in room never heated the room to warm. Weather was to bad to go to the building where the office was. Doubled the bed spread and put bath towels as extra cover. Slept with coat on. Worst experience ever.

Dirty nasty room. Mouse dripping on the sheets. Smells
Of marijuana breakfast was a joke food just throw out warm items like sausage an biscuit in a microwave bag. Just flat out nasty. Rude nasty people

Called super 8 in Ava Mo the lady at the front desk who answered the phone was extremely RUDE! She absolutely would not direct my call where I needed it to go. She talked to me as though I was a 16 year old trouble maker. She didn't give her name nor was she even interested in getting my name. She was very short with her words had a very aggressive tone to her voice and treated me as though I inconvenienced her day. I do not know any hotel company that allows people like that to work customer service.

I give this 2 thumbs up. It was conveniently located off the interstate, near the capital building, and shopping. I found the entire staff friendly. Free mini-buffet breakfast. The staff assisted me with the waffle maker. Clean rooms and laundry facilities. My forte was the heated indoor swimming pool and hot tub accompanied by heated air and towels. II was super cool to watch it snow outside while I was toasty swimming in the pool area during winter. It wasn't until my stay was over with that I discovered the pizza place next door within walking distance
especially for a snowy stay.

Rude front desk, tried to overcharge us compared to online price. Grass hasn't been mowed in weeks and abandoned cars in the lot... walked away from this dump.

I did not expect much to begin with but it was worse. People running across floor over our room. Carbon Monoxide went off at 3 am waking us up. Tried calling the front desk phone did not work. If I did not have a scheduled event in the area for that fay we would have packed and left. We had to go to front desk to find out what was going on. Staff said the dryer sets off the alarm and they have turned it in to corporate but nothing got done. They called our room twice it rang but no one on the other end. This place is a hazard if a real emergency actual occurred.
Hole in bathroom door made sure to alert front desk so we did not get charged for damage.

I travel frequently and have stayed at several Super 8 Motels. This location, by far, was the Worst Experience we've
EVER had! Dirty floors, dirty sheets and hair in the bathtub! Alarm clock did not work, had to request a new 1 twice and finally had to go down to the front desk to get a new one, TV was sketchy! Will not even consider staying at a Super 8 Motel again.

Moss on ice machine Hine bedding stuck beds hurt back only cereal or yogurt for breakfast. Unpleasant, dirty

Nicest Super 8 I have ever stayed at =] Seriously, I usually burn Super 8s on reviews, but this one surprised me. It is clean, quiet, well-run, and the staff is kind and helpful. ( We travel for work, so we stay at Wyndham properties all over the country.) THIS ONE HAS ITS ACT TOGETHER. There is a lovely breakfast in the morning, with two different kinds of "make-it-yourself" waffles, pastries, toast, cereal, yogurt, fresh fruit, juice and coffee. In the evenings they provide complementary, chilled cucumber water and fresh-baked chocolate chip cookies in the lobby. If you are a fellow business traveler, the rooms have comfortable beds, and several "charging ports" for your devices. There is also a mini-fridge and microwave. We were here for more than a week, and were very pleased.

Our floors were wooden, and so disgusting that we had to use washcloths to wipe the floors hoping we wouldn't catch anything. No exaggerations here. Horrible.

I recently booked a room for a little less than 100$. I not only booked it for the price but my main reason was bc their website for this room said breakfast available in the morning. I woke up at 6 am bc I'm an early riser and went to the office to get breakfast to start my day. Only a coffee machine was available. I got a cup of coffee and went back to my room. I called the front desk to find out what time breakfast was served and I was told it was coffee only. I politely told them their website said breakfast and not just coffee. I was very disappointed in this. They should put coffee only and not breakfast. Coffee isn't breakfast. Had I known I would have chosen a different location. Instead I feel like I was deceived. Needless to say you need to update your website so you don't ruin someone else's morning. I will not be returning to another super 8 location ever again. Thank you for your time.

1) I stayed in the Super 8 in Billings Montana it was absolutely horrible there was a dog down the hall that barked off and on all night.
I called the front desk they said we do allow animals. I understood that no problem but it kept happening I called the front desk they said they would take care of it well they didn't. I did not get any sleep at all. The next morning I went to the front desk and told them again. Tje answer I got was " Well we do allow animals" I know I was told that three times already.
2) Now I'm in Cheyenne Wyoming this very night first the TV didn't work so I had to pack all my stuff up and move rooms.
Now the kicker they moved me to another room and it smells like urine. To put it bluntly I'm packing my stuff up the second time and leaving I am so pissed off if I go talk to the front desk guy I will say something I regret so, I will just leave I will never stay at a super 8 motel again and up to this point I rarely stay anywhere else but I'm done. I will get a copy of purchase and send it separately, I never got a copy of the purchase agreement.
Jim Russell

We not only were lied to about the price of the room, we couldn't breathe all night because of the strong smell of sewer. We got charged $70 more then quoted on the phone. Here were are in 2023, and they used the covid19 excuse as to why all the amenities were not available, like breakfast, coffee, working blow dryer, and pool. This was the most over priced dump, I have ever stayed at, they charged $250 for 1 night. Oh and don't expect the customer service line to help, they put you on hold and never come back. I gave them a 1 cause at least there was TP, and towels in the bathroom.

The Super 8 in Williams, AZ had bedbugs, both live and dead in our room. Clerk insisted that there are two beds so we can sleep in the other. We said no, and finally got a different room down from there and across the hall. Clerk also said that they just bomb the room. Requested our receipt and was told it was emailed, which it WAS NOT as I did not give them our email address. Reported them to the county health department which they phone us to tell us they did have bed bugs. And it would be professionally taken care of. Put in a complaint to Pissed Consumer and Travel Advisor websites. NEITHER Super 8 NOR Wynham ever contacted us. Stay away if you want to enjoy your stay.