Summit MX Shop

I am not usually a writer of bad reviews but am making an exception. I ordered and received an inflatable pool float from Summit MX. It was received defective - split in a seam - NOT damaged in shipping. I contacted company and then jumped through hoops with photos and numerous emails before I was advised to return it at my cost. No prepaid shipping label provided. After more back and forth, including getting my credit card provider involved I was basically told it was my problem. The pool float went in the trash. One star is too generous for these people.

I ordered a pair of Comaxsun photochromic cycling glasses so I would have one pair of glasses for all types of lighting conditions. Eventually I received my order, but they sent me a pair with only regular gray lenses. I contacted support and instead of a reply I received a link to a return policy. After going back and forth several times I finally received a partial refund, after which I am still out almost $15.00. The product was not as advertised, service was terrible. I would give them negative stars if possible. Avoid this vendor!

Spent $50 on a pore cleanser. Took 4 weeks to show up and it was a way lower grade one than in the pictures contacted and was told sorry no returns but I can get a $15 credit to purchase some more stuff. Disputed thru PayPal and was told I would have to pay to return and it's the sites discretion to process refund. Would have preferred buying through Amazon this companies practices are ridiculous. Never again

My daughter placed an order without my permission. Within 5 minutes I explained what happened and canceled the order. Three days later I received an email stating that they shipped my order. I replied to the email explaining what happened. They responded stating that they could not stop shipment, but when I receive the items, I should email them and they would send me a return shipping label. This has been over 2 months! I have sent numerous emails and even left messages! They are the worst! DI NOT order from them! I'm out $60 because of their horrendous customer service!

Will the toy I ordered for my nephew ever arrive? I ordered it a month ago and it allegedly shipped more than 3 weeks ago. The tracking number they provided did not work. When I reached out to customer service they assured me it was on the way but would take 5-10 business days. They have refused to provide me with a working tracking number, and offered me a $10 coupon but I will never be buying anything from Daily Summit again. Looks like I'm out $70. I try to support stores other than Amazon but this sort of thing makes it hard to do, I just ordered a very similar toy on amazon which will arrive tomorrow, should have done that in the first place.

Beyond awful. I have been waiting two months for an order that they advertised as shipping within 5 days. Fraud.

I bought a gift for a friend early November and haven't even seen it yet. I've been emailing and emailing and the only response I got was a tracking number Jan 11 that only said not found when I clicked on it emailed about it and haven't gotten a response.

Immediately after buying this I realized I got the wrong one
They refused to cancel it 5 minutes after I ordered it

Bought cycling gear from them was good. Enjoyed the products and was helpful on questions. Looking forward to my trainer!

I ordered something 2 weeks ago and I still haven't received it yet. There should be a zero star. Don't order from this place

Warning, don't order from this company, you will not receive the product you ordered or will you ever be able to reach a representative to help you. I contacted the BBB and they were unable to get a response as well.

Bought a bike trainer arrived shortly as dscribed. Great option isntead of other bike crazes. Good stuff.