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Subco

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Maryland
2 reviews
2 helpful votes
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Totally did not ask for this subscription. Feels like being spammed thru a 3rd party. Who the heck is Subco?

Date of experience: December 22, 2021
Subco C. Subco Rep
over a year old

Hello, we apologize for any inconvenience receiving the magazines has caused. To better assist you with your request we would need the name and mailing address as it appears on the magazine mailing label. We would be happy to assist you with your inquiry, please contact us at your earliest convenience, our Customer Service hours are Monday-Friday from 7 am to 4 pm Pacific Standard Time. We can be reached at 1-800-258-3350. If email works best you, please contact us at contactus@subco.com. We hope to hear from you soon! Best Regards, Subco Management

California
1 review
1 helpful vote
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Stop this unauthorized subscription to ******* Main St Hesperia, Ca *******
I did not authorize you to do so!

Date of experience: June 15, 2022
Subco C. Subco Rep
over a year old

Hello, we apologize for any inconvenience receiving the magazine has caused. We were not able to locate the magazine in our system with the address info provided. To better assist you with your request we would need the name and mailing address as it appears on the magazine mailing label. We would be happy to assist you with your inquiry, please contact us at your earliest convenience, our Customer Service hours are Monday-Friday from 7 am to 4 pm Pacific Standard Time. We can be reached at 1-800-258-3350. If email works best you, please contact us at contactus@subco.com. We hope to hear from you soon! Best Regards, Subco Management

Virginia
1 review
1 helpful vote
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March 29,2022

I have been receiving magazine subscriptions from Southern Living, Good Housekeeping, and Cosmopolitan magazines for three years now. I have called these magazines to cancel the subscriptions, but I have been told that they cannot cancel because these magazines were subscribed for me through an agency. I was never given the name of an agency until I contacted Southern Living and threatened further action against them. Then I was given the name of Subco, a magazine clearinghouse. I contacted Subco and told them that I was going to press charges against them for using my personal information without my consent. I told them because they did use my personal information without my consent, I wanted them to pay me for these magazines that I have received for the past three years. This is what they wrote back.:

COSMOPOLITAN, GOOD HOUSEKEEPING, SOUTHERN LIVING magazine(s) were being sent to you as a Paid Special Offer subscription and was entered to Subco for processing by the independent sales agency named Millennium Marketing. They have sent you these magazine(s) hoping you would enjoy them and maybe subscribe to them after their promotional terms. Based on this subscription type, we can confirm there's no billing for this subscription and it will not automatically renew.

Independent Sales Agency: Millennium Marketing
Location: Shawnee, KS
Customer Service Phone: *******565 (Central Standard Time)

As you can see, there is yet another agency involved in sending out these magazines.to me. This is fraud. It is wrong for these agencies to gather personal information on people and use it for financial gain. This business needs to be shut down. I have reported this company to the Federal Trade Commission, The Better Business Bureau. I am going to report this company to the State Attorney General's Office for the state of Virginia.

Date of experience: March 29, 2022
Subco C. Subco Rep
over a year old

Hello, we apologize for any inconvenience receiving the magazine has caused. Our records show that we received an email request to cancel the magazines. The magazines were being sent as a Paid Special Offer by the agent indicated in the email. They would be able to advise how this was initiated. As the Magazine Clearing House that processed the magazine order, we can confirm that this has now been cancelled in our system and the name and address has been added to our internal Do Not Mail List, to prevent future magazines from being processed through our Clearing House. A few more issues will arrive as they are labeled in advance for delivery. Should you have any further questions or concerns, our Customer Service hours are Monday-Friday from 7 am to 4 pm Pacific Standard Time. We can be reached at 1-800-258-3350. If email works best you, please contact us at contactus@subco.com. Best Regards, Subco Management

Texas
1 review
6 helpful votes
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Inhumane
February 28, 2019

This company started sending a magazine to my husband who has been DEAD for 7 years. This has been very distressing for me.

Date of experience: February 28, 2019
Florida
1 review
0 helpful votes
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Excellent!
April 7, 2020

Excellent customer services agent: Angela was very patience with my demand to change Subscription. Thanks

Date of experience: April 7, 2020
Josh B. Subco Rep
over a year old

Hi Erminda! Thank you for taking the time to write a review! We are happy to hear that Angela was able to assist you! Please let us know if you have any further questions or concerns! Best Regards, Subco Management

California
1 review
2 helpful votes
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DID NOT SUBSCRIBE BUT HAVE BEEN RECEIVING US WEEKLY MAGAZINES. TRIED TO CONTACT US WEEKLY & THEY STATED SUBSCRIPTION CAME FROM SUBCO.

Date of experience: June 30, 2021
Subco C. Subco Rep
over a year old

Hi Gina, I would be happy to assist you with your inquiry, please contact us at your earliest convenience Monday-Friday from 7 am to 4 pm PST, we can be reached at 1-800-258-3350. We hope to hear from you soon! Best Regards, Subco Management

Tennessee
1 review
6 helpful votes
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Cancel my subscription to Runners World immediately! I did not order it. I WILL NOT pay you a fee to cancel. RUN*******034 Laura Sumner Zip *******

Date of experience: August 13, 2018
Canada
1 review
1 helpful vote
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SCAM!
May 28, 2020

Like everybody else, I have been scammed by these $#*!ers. THey order magazine subscriptions in your name and never answer the phone. $#*! YOU SUBCO.

Date of experience: May 28, 2020
Subco C. Subco Rep
over a year old

Hello, I am very sorry for any inconvenience. I would love to speak to you regarding this. Please give me a call at your earliest convenience. I am available Monday through Friday from 8 am to 5 pm PST. You can reach me at 1-800-258-3350x 0448. Best, Elizabeth Customer Care Manager.

Georgia
1 review
0 helpful votes
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Unwanted Magazines
February 1, 2025

I have been receiving magazine subscriptions that I did not purchase. It started sometime in 2024, and I was told by the magazine that they were ordered by a third-party company, but the magazine was able to cancel it. At the beginning of 2025 I began receiving another magazine. When I called that company they said they could not cancel it and that I'd have to call a third-party company; apparently the same company, called Subco. I do not want these to continue and I believe this should not be allowed. It's just more junk mail in my mailbox that will end up in the garbage. Not to mention this latest magazine did not have a cover that I would consider appropriate.

Date of experience: January 29, 2025
Josh B. Subco Rep
3 months ago

Hello, we apologize for any inconvenience receiving the magazine has caused. To better assist you with your request we would need the name and mailing address as it appears on the magazine mailing label. We would be happy to assist you with the cancellation. Please contact us at your earliest convenience, our Customer Service hours are Monday-Thursday from 7 am to 4 pm and Friday 7 am to 11 am Pacific Standard Time. We can be reached at 1-800-258-3350. If email works best you, please contact us at contactus@subco.com. We hope to hear from you soon! Best Regards, Subco Management

Overview

Subco has a rating of 1.5 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Subco ranks 195th among Magazines sites.

service
18
value
17
shipping
15
returns
15
quality
15
This company responds to reviews on average within 2 days